cant uninstall game

still got issues trying to fix star defender 3 download.(need to uninstall so that i can redownload) Oberon trying to help.
They tell me to uninstall from the control panel.
ie go to START,CONTROL PANEL,PROGRAMS etc.

so i've highlighted it in the list-normally i would just click UNINSTALL but they tell me to only use the copy/paste method.
How do i do this.? I only know how to copy/paste my registration key in to the initial download,never ever done it before so i'm not clear on how i do it while the title is in the list amongst everything else.
Thankyou.Answers in laymans terms only please.

Unless there is a popup during the uninstall that asks for the registration key, I don't know of a way for it to be entered. Did they mention anything special to do during the uninstall to get a registration key window to come up ?

To me, saying you need to put in the registratin key during an uninstall, I have never heard of that.

Maybe someone else around here has encountered that before, I have not.

Besides, if you are unistalling it, the registration key is kinda a moot point.

Hello zowie9000,
I have never heard of a copy/paste un-install, what happens if you just un-install it in a normal way ?, as long as it un-installs all the components of the program it should be OK, and if it doesn't, you can remove them manually. (run a search after the un-install for any left overs).
Give it a go and post your results, good luck.

Thankyou both for replying. I emailed a detailed boring post (in Gaming) 2 days ago headed "Downloaded game plays blank"-if you havent seen this it may provide more info.
Heres what Oberon say in their email:
Try Uninstalling all versions (free trials & full versions) using these brief directions below.
START-CONTROL PANEL-ADD/REMOVE PROGRAMS-GAMES FOLDER/"YOUR GAME"-CHANGE/REMOVE
Remember to use COPY/PASTE method
Use the download link below to reinstall

have tried to uninstall as normal from here a few times (used to do so with games on the old computer with no problems) but the icon stays on the desktop and then if i redownload it plays blank (see other email).

Stoneynutz,how do i remove bits manually? ie where do i need to go to find them? "run a search" -from where and how?
I do have some knowledge but its self taught and am not confident so if you wouldnt mind easy explanation please. Thankyou.
i think oberon have given up on me after this last email reg copy/paste!

Zowie

the only way thos makes any sense is if there are "invisible" characters embedded somewhere that you need to uninstall. That is rediculously stupid thing to do but I cant figure out why.

Sorry I cant be of help


Ken

To remove it manually after running the un-install, go to start > search > and type in the name of the game and search, do an advanced search and it will find all the left overs, you can delete the folders and any files that are left, then reboot.

Thankyou stoneysnutz you have managed to help me.This feels like a miracle as i've been stressing for days.
By following your answer i managed to locate a Cake Mania game that i hadnt been able to find after downloading :D
I then learnt that i could delete the shortcuts to recycling bin so that the icon was round-as should be-not a square symbol with shortcut underneath.
So my desktop looks all tidy. obsessive compulsive tendencies.

Unfortunately this actually confirms that there is some other issue with Star Defender 3 and maybe all this time i wasnt the culprit!!!

All components were deleted in the way you said. I redownloaded from the original email. The PLAY screen comes up but It did not ask again for registration key to be put in.Is that strange? and of course,as before,nmsn flashes briefly across page,screen goes black-NOTHING APPEARS.Then it goes back to desktop.

I reclicked on icon,instead of clicking PLAY i entered regi key/email but again,is not working.just flashing to black screen.

Computer is brand new-does it sound like some sort of gaming program/application is missing? Cos i downloaded Star Defender 4 only 5 days ago and that plays normally(from different company though).

The copy/paste is for registration, not uninstalling.

FAQ

lemur said:

The copy/paste is for registration, not uninstalling.

FAQ

Click to expand...

You are making way too much sense. I couldnt believe to un-install you had to copy and paste. Have to watch those bad habits<g>

thanks

Ken

Brilliant thinking lemur
Oberon made it so complicted'.
I checked the FAQ you provided--black screen-may need microsoft directX 10? is tthiiiis a fffrree dowwnnnlloadd?

zowie9000 said:

Brilliant thinking lemur
Oberon made it so complicted'.
I checked the FAQ you provided--black screen-may need microsoft directX 10? is tthiiiis a fffrree dowwnnnlloadd?

Click to expand...

Yes DX10 is free does yoour video card support 10?

you can get it here http://www.microsoft.com/games/en-US/aboutgfw/Pages/directx10.aspx

Ken

Hello Ken,

Thankyou

video card info says : 1024MB NVIDIA GeFORCE GT220

does that mean it supports 10?

If yes,is this download a straightforward thing? thankyou

Z


No but I will look it up for ya

Yes it supports direct X 10.1 completely. go get it You know you can check by typing dxdiag in search, but it does

hello Ken
I typed in dxdiag as you said.

a screen says that that this is installed on my system..
does that mean the game is not working for some other reason?

or should i download microsoft direct x from the link you provided anyway?

also where abouts in my computer would i need to go to find out what sort of installations my computer has?

Z

yeah you need to download and install it. I meant you can check what is supported and whats running.

Sorry about not being clear


Ken

zowie9000 for me the best way to unistall programs,games etc is the FREE revo unistaller.
Just click on the link below,download and setup the revo unistaller.
Download Revo Uninstaller Freeware - Free and Full Download
After that everytime you want to unistall anything use the revo unistaller.
Its very easy in use and has the ability to remove the remaining files.
Give it a try and tell my ur opinion.
Works fine in 32bit and 64bit

Go here to download DX 10, it's free.


DirectX 10

You may also want to download and use CCleaner, it's a registry cleaner, after all this install and un-installs you registry is probably a mess.
It's a free program, go here to download.
Please backup registry when prompted.


CCleaner - Home

The reason you did not have to install the Key is that it was probably still in the registry, or in a hidden file.
Anyhoo, hope this helps, good luck.

Am truely sorry to be such a wishywashy sad case scaredy cat but am concerned about registry cleaners-i know you wouldnt recommend if there were problems with either.Once i download will i then need to reset anything else? ie. for a beginner like me will they create any other issues that i cant deal with?

Should i just download Directx10 first and see if that stops the game playing blank? (havent done so as yet as hubby been home and i need lots of time to fix any mistakes!).

Thanks again.

Is there a decent free registry tool for Vista 64.Mines probably a mess 2 but I dont know about CCleaner.I use their uninstall and Run Cleaner only.