Xbox 360 PC USB CONTROLLER ISSUE - Disconnects Randomly

S

SB1024

New Member
Greets,
I have the xbox 360 PC controller (USB). Upon receiving last Xmas worked fine until my last reformat. Since then every time I run a game to use the controller it plays for a round maybe 1.5 rounds per game then the controller bails, basically shuts down / disconnects. Windows says unknown usb devise detected. It takes 2x or so reconnecting the controller sometimes a reboot to start the cycle over again.

I went a bunch of pages back on this forum and followed a somewhat simular issue. downloaded drivers from the MS site as well as Win Update even used basic CD install. Same issue all the way through however the last attempt following this thread here ( http://www.vistax64.com/gaming/153000-installing-xbox-360-wired-controller.html ) activated the controller for nearly 45 mins straight then bailed as usual.

So I was looking for advice or anyone else whom might have run into this issue.

Im on:
Windows Vista x64 2 gigs ram ATI radeon XT2600HD AMD +5600 2.8.
 

My Computer

System One

there maybe something using up your usb power and its obviously hitting a peak, when you get the error, can you click on it and bring up the usb power options and screenshot that for me? or you can alternatively right click your computer icon and go to properties, on the left there should be an option for device manager, click that and continue the uac prompt, go to the bottom of that list and expand the usb controller and right click an empty hub and go to properties. screenshot the power tab, it should look like this:usb hub.JPG
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
OK sounds good will do... Ill be back in town Thursday and get you the requested info... Thanks SB

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Last edited:

My Computer

System One

Rather strange, your controller isnt showing any power options at all, have you tried plugging it into the 4 port hub so the power comes from external power?
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
have you tried plugging it into the 4 port hub
Click to expand...
You mean on the back of the box? Ill give that try and will test on my media center as well.

BTW thats what happens when it bails. it loses total power.

Ill be back < Terminator voice
 

My Computer

System One

Well I tested it on my media center and it does a similar thing.... controller bails however on the media center it maintains power to controller but controller stops working.

This is very frustrating and I am thoroughly disappointed in Microsoft on how they handled this issue only after a 5 month purchase in which MS closes their doors on any assistance. I basically just ate a 50.00 controller and got 3 months of use out if it!

I thank for all the help if there is any light that can be shed with this updated info Much appreciated. However I am now accepting the fact that this is a crappy product with even worse manufacture support.

On a side note to those reading it I would highly suggest going a different route then this product! Logi@$%^h **Cough Cough* were I have NEVER been treated / blown off by manufacture support EVER on ANY PRODUCT they have put out. MS needs to stand behind their product!

I hope there is a resolution.... Thanks SB
 

My Computer

System One

i think theres not much support for xbox 360 controllers on windows because they werent originally designed with windows in mind, and were built for xbox 360, but compatability has made it possible for it to work, it may even be a faulty controller, what you can do is try the same controller that a friend has for the xbox 360 and see if the issue still remains, if it does, you can get the wireless version of the same pad and connect it to your computer with the wireless gaming reciever for windows. Sorry i cannot help you resolve the issue :(
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
I thank you for all the assistance the issue does lye within the fact that MS does NOT stand behind their product as does logitch. MS controller War = 90 days Logitech = 1 yr on EVERY product they sell. I made a mistake.

TY needles you have been more then a help!
 

My Computer

System One

no problem sb, i try :D
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
hi sb,
i would have to agree with you about logitech, i had a G15 keyboard (blue backlight) for about 15/16 months or so when half the keys stopped working, i E-mailed logitech in the hope i could get this fixed, they E-mailed me back saying they no longer made that keyboard but they would replace the keyboard with a new one (orange backlight) free of charge, now thats what i call customer service.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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