installing games problem

happyhillbilly · Feb 11, 2009

i have a couple of games like rise and fall, fallout3 and others that when i put in the cd the autorun pops up and when i click to install it gives me a error saying something else is installing but there isn't anything else running.... does anybody else have this problem and if so how could i solve this?

AstaLaVista · Feb 12, 2009

What is the exact error you are getting?

Try exiting out of the Autorun, Explore the cd, right click on the setup and run as an administrator

happyhillbilly · Feb 12, 2009

i get the error listed on the fallout 3 that says something is already installing on several games... i tried the run as admin and it didn't work same message

AstaLaVista · Feb 12, 2009

Happyhillbilly, I really want to help, really I do but, you have got to throw me a bone here.. without the SPECIFIC ERROR I am only speculating and flying blind.

happyhillbilly · Feb 12, 2009

ok here is what the error says

an error(-5004 : 0x80070002) has occurred while running the setup.

please make sure you have finished any previous setup and closed other applications. if the error still occurs, please contact your vendor: bethesda softworks

and it doesnt let me go any furthur no matter what i do... i even installed the game on a external hd from my friends computer and tried and that didn't work either

Intellect · Feb 12, 2009

Are they cracked games perhaps?

Is there a friend or relative who's computer you can install it on just to make sure it's not a disc problem?

You can try putting the disc in, copying all of the files into a folder on a desktop installing from there.

Do you have starforce copy protection software installed from any previous games?

It could also be trying to launch a directx install.
To fix that you could try the following:

Explore the disc and find the folder DXREDIST. In that folder run DXSETUP.exe (This will start the DirectX setup program. It's important that this step is taken, even if you have a newer version of DirectX installed. The newer version won't be overwritten but the installer will let Windows know that it's been run and that should stop the installer from trying to run the DirectX setup and hanging again.
After this try running setup again.
If you still get errors open the Task Manager. Go to the Processes tab. Select ctfmon.exe and click "End Process". Close the Task Manager and try installing again.

happyhillbilly · Feb 12, 2009

ok well first no their not cracked their all store bought games... i installed it on my roomates computer onto my external harddrive and it installed fine but still wouldn't play on my computer cause it wanted to install it again... no starforce on here... i tried the dx thing and it didn't work but direct x installed fine... i couldn't find anything running called ctfmom.exe

MrNeeds · Feb 13, 2009

happyhillbilly said:
ok well first no their not cracked their all store bought games... i installed it on my roomates computer onto my external harddrive and it installed fine but still wouldn't play on my computer cause it wanted to install it again... no starforce on here... i tried the dx thing and it didn't work but direct x installed fine... i couldn't find anything running called ctfmom.exe

looks like you might need to flatten your system and reinstall windows, you seem to be getting a lot of problems, it maybe down to a bad operating system installation. Looking through your posts theres a lot of games that dont want to install or are corrupt while playing. Just wipe the HD clean and reinstall windows again.

AstaLaVista · Feb 13, 2009

Found this on Google, not the same game but it may be a way to go

Oblivion install error 0x80070002 - Tech Support Forum

happyhillbilly · Feb 13, 2009

ok well weird problem... i dont have access to documents and setting so it wont let me delete anything... can i use a system backup to reinstal vista because my computer didn't come with a disk or should i try to find somebody with vista disk?

MrNeeds · Feb 13, 2009

happyhillbilly said:
ok well weird problem... i dont have access to documents and setting so it wont let me delete anything... can i use a system backup to reinstal vista because my computer didn't come with a disk or should i try to find somebody with vista disk?

if the code is on the side of the comp then get a disc from a friend, all editions work, depends what code you put in to unlock all the features, unless its an upgrade code, then your buggered.

happyhillbilly · Feb 13, 2009

well something was wrong because i just wiped my hd and installed vista and it works... thanks for all the help

MrNeeds · Feb 14, 2009

happyhillbilly said:
well something was wrong because i just wiped my hd and installed vista and it works... thanks for all the help

yep, its happened with me plenty of times, its strange how a few files not working can affect a whole operating system.

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