andrewlloyd
New Member
Keywords: Uninstall Hawking HWPS12UG Print Server Utilities
Problem
When uninstalling the Hawking Print Server Utilities, you receive the message 'HAWKING_PS-P1 still in use! Please release the port before to complete uninstall Network driver'
Cause
You have a printer defined in your system (in Control Panel, Printers and Faxes) that is using the port named HAWKING_PS-P1, the port to which the Hawking Print Server Utilities' Network Driver is assigned.
Solution
Problem
When uninstalling the Hawking Print Server Utilities, you receive the message 'HAWKING_PS-P1 still in use! Please release the port before to complete uninstall Network driver'
Cause
You have a printer defined in your system (in Control Panel, Printers and Faxes) that is using the port named HAWKING_PS-P1, the port to which the Hawking Print Server Utilities' Network Driver is assigned.
Solution
- Setting the printer concerned offline does not help.
- Deleting the printer concerned does not help.
- Deleting the port HAWKING_PS-P1 (using the Printers and Faxes window's menu option File, Server Properties, Ports tab) produces the error message 'Selected port cannot be deleted. Operation could not be completed.'
- After rebooting the system, deleting the port succeeds.
- After deleting the port HAWKING_PS-P1, the uninstall of the Hawking Print Server Utilities succeeds .
I'm sure others who are experiencing the same problem as you will benefit from your advice