critical setup file damaged

B

bluescreen

Member
Hi,
I've got a Toshiba Satellite under Vista with blue screen problems.
It doesn't work under normal mode, Error = STOP : 0x0000007F
only works under safe mode.

I've tried quite a few things but they didn't work. Ultimately, it seems that :
the critical startup file C:\windows\system32\drivers\axeth.sys is damaged.

what can I do?
thank you in advance for your help.

----
see attached file also

I couldn't run the system health report. Apparently RACAgent is "disabled" (I'm trying to translate from French) and so non data and no reports possible.

For the rest:
Vista . . .
- x86 (32-bit)
- the original installed OS on the system : yes
- an OEM
- OEM = came pre-installed on system

- What is the age of system (hardware)? 3 yrs
- What is the age of OS installation (have you re-installed the OS?) same age / no
 
Last edited:

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Re: critical startup file damaged

I couldn't run the "System Health Report" part.
Apparently RACAAgent has been unabled (desactivated? - sorry but my system is in French) so I can't have a report since no data has been and can be collected.
I enclosed the other file.

Other info
Is Vista . . .
- x86 (32-bit)
the original installed OS on the system : yes
- an OEM

- What is the age of system (hardware)? 3 years
- What is the age of OS installation (have you re-installed the OS?) Same age / no
 

My Computer

System One

Re: critical steup file damaged

Cannot open the file
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Re: critical steup file damaged

OK it looks like the solution is easier than giving me the problem
It is your antivirus
Uninstall using the uninstall tool
Downlad and use Microsoft Security Essentials in conjunctiion with Malwarebytes for excellent protection and no BSOD
http://www.microsoft.com/Security_Essentials/

Outdated drivers which should be replaced. Never saw so many outdated drivers.
Code: 
 TVALZ_O.SYS  Thu Oct 05 09:22:13 2006 (
tdcmdpst.sys Tue Oct 17 22:50:02 2006 (
spldr.sys    Wed Oct 25 18:40:44 2006 (
spsys.sys    Wed Oct 25 18:43:28 2006 (
HdAudio.sys  Wed Nov 01 21:43:11 2006 (
intelppm.sys Thu Nov 02 04:30:18 2006 (
Msfs.SYS     Thu Nov 02 04:30:56 2006 (
Npfs.SYS     Thu Nov 02 04:30:57 2006 (
fltmgr.sys   Thu Nov 02 04:30:58 2006 (
mup.sys      Thu Nov 02 04:31:04 2006 (
dfsc.sys     Thu Nov 02 04:31:04 2006 (
rdbss.sys    Thu Nov 02 04:31:24 2006 (
Ntfs.sys     Thu Nov 02 04:31:39 2006 (
luafv.sys    Thu Nov 02 04:33:07 2006 (
BATTC.SYS    Thu Nov 02 04:35:00 2006 (
compbatt.sys Thu Nov 02 04:35:03 2006 (
CmBatt.sys   Thu Nov 02 04:35:03 2006 (
acpi.sys     Thu Nov 02 04:35:03 2006 (
msisadrv.sys Thu Nov 02 04:35:08 2006 (
pcmcia.sys   Thu Nov 02 04:35:13 2006 (
pci.sys      Thu Nov 02 04:35:13 2006 (
mssmbios.sys Thu Nov 02 04:35:13 2006 (
fileinfo.sys Thu Nov 02 04:36:47 2006 (
watchdog.sys Thu Nov 02 04:37:44 2006 (
Dxapi.sys    Thu Nov 02 04:38:17 2006 (
dxgkrnl.sys  Thu Nov 02 04:38:46 2006 (
ksecdd.sys   Thu Nov 02 04:43:45 2006 (
msrpc.sys    Thu Nov 02 04:50:16 2006 (
Beep.SYS     Thu Nov 02 04:51:03 2006 (
Null.SYS     Thu Nov 02 04:51:05 2006 (
mountmgr.sys Thu Nov 02 04:51:06 2006 (
swenum.sys   Thu Nov 02 04:51:15 2006 (
PCIIDEX.SYS  Thu Nov 02 04:51:34 2006 (
atapi.sys    Thu Nov 02 04:51:34 2006 (
CLASSPNP.SYS Thu Nov 02 04:51:34 2006 (
ataport.SYS  Thu Nov 02 04:51:34 2006 (
intelide.sys Thu Nov 02 04:51:35 2006 (
crashdmp.sys Thu Nov 02 04:51:36 2006 (
msahci.sys   Thu Nov 02 04:51:36 2006 (
disk.sys     Thu Nov 02 04:51:40 2006 (
volmgr.sys   Thu Nov 02 04:51:44 2006 (
cdrom.sys    Thu Nov 02 04:51:44 2006 (
storport.sys Thu Nov 02 04:51:45 2006 (
partmgr.sys  Thu Nov 02 04:51:47 2006 (
volmgrx.sys  Thu Nov 02 04:51:54 2006 (
volsnap.sys  Thu Nov 02 04:52:11 2006 (
crcdisk.sys  Thu Nov 02 04:52:27 2006 (
msiscsi.sys  Thu Nov 02 04:52:40 2006 (
ecache.sys   Thu Nov 02 04:52:42 2006 (
vga.sys      Thu Nov 02 04:53:56 2006 (
monitor.sys  Thu Nov 02 04:54:05 2006 (
VIDEOPRT.SYS Thu Nov 02 04:54:07 2006 (
WMILIB.SYS   Thu Nov 02 04:54:53 2006 (
drmkaud.sys  Thu Nov 02 04:54:59 2006 (
HIDPARSE.SYS Thu Nov 02 04:55:00 2006 (
portcls.sys  Thu Nov 02 04:55:02 2006 (
circlass.sys Thu Nov 02 04:55:08 2006 (
1394BUS.SYS  Thu Nov 02 04:55:12 2006 (
ohci1394.sys Thu Nov 02 04:55:16 2006 (
usbvideo.sys Thu Nov 02 04:55:20 2006 (
umbus.sys    Thu Nov 02 04:55:24 2006 (
nwifi.sys    Thu Nov 02 04:55:41 2006 (
rspndr.sys   Thu Nov 02 04:56:48 2006 (
lltdio.sys   Thu Nov 02 04:56:48 2006 (
smb.sys      Thu Nov 02 04:57:10 2006 (
netbt.sys    Thu Nov 02 04:57:18 2006 (
ndisuio.sys  Thu Nov 02 04:57:22 2006 (
fwpkclnt.sys Thu Nov 02 04:57:26 2006 (
netbios.sys  Thu Nov 02 04:57:26 2006 (
nsiproxy.sys Thu Nov 02 04:57:30 2006 (
pacer.sys    Thu Nov 02 04:57:33 2006 (
tdx.sys      Thu Nov 02 04:57:34 2006 (
ndistapi.sys Thu Nov 02 04:58:07 2006 (
NDProxy.SYS  Thu Nov 02 04:58:08 2006 (
raspppoe.sys Thu Nov 02 04:58:12 2006 (
wanarp.sys   Thu Nov 02 04:58:13 2006 (
ndiswan.sys  Thu Nov 02 04:58:13 2006 (
rasacd.sys   Thu Nov 02 04:58:13 2006 (
afd.sys      Thu Nov 02 04:58:41 2006 (
TDI.SYS      Thu Nov 02 04:58:46 2006 (
modem.sys    Thu Nov 02 04:58:52 2006 (
termdd.sys   Thu Nov 02 05:02:00 2006 (
RDPCDD.sys   Thu Nov 02 05:02:01 2006 (
rdpencdd.sys Thu Nov 02 05:02:01 2006 (
drmk.sys     Thu Nov 02 05:20:49 2006 (
BOOTVID.dll  Thu Nov 02 05:39:29 2006 (
kdcom.dll    Thu Nov 02 05:42:20 2006 (
PSHED.dll    Thu Nov 02 05:42:51 2006 (
AGRSM.sys    Tue Nov 28 15:10:55 2006 (
halmacpi.dll Sat Dec 23 23:05:34 2006 (
ndis.sys     Sun Jan 07 22:51:25 2007 (
raspptp.sys  Mon Jan 08 21:17:01 2007 (
rasl2tp.sys  Mon Jan 08 21:17:02 2007 (
tifm21.sys   Wed Jan 24 15:34:40 2007 (
iaStor.sys   Mon Feb 12 15:46:47 2007 (
CplIR.SYS    Wed Feb 28 21:36:53 2007 (
sdbus.sys    Tue Mar 20 22:28:48 2007 (
HDAudBus.sys Sat Mar 24 14:54:34 2007 (
USBD.SYS     Mon Apr 09 22:09:15 2007 (
usbuhci.sys  Mon Apr 09 22:09:18 2007 (
usbehci.sys  Mon Apr 09 22:09:19 2007 (
USBPORT.SYS  Mon Apr 09 22:09:22 2007 (
usbccgp.sys  Mon Apr 09 22:09:26 2007 (
usbhub.sys   Mon Apr 09 22:09:37 2007 (
UVCFTR_S.SYS Fri Apr 13 22:32:08 2007 (
Fs_Rec.SYS   Mon Apr 16 21:26:39 2007 (
Rtlh86.sys   Mon Apr 30 01:42:12 2007 (
tunmp.sys    Wed Jun 06 22:56:53 2007 (
tunnel.sys   Wed Jun 06 22:57:03 2007 (
SynTP.sys    Fri Jun 08 13:11:33 2007 (
RTKVHDA.sys  Mon Jun 11 19:05:26 2007 (
atikmdag.sys Thu Jun 21 17:36:29 2007 (
NETw4v32.sys Wed Sep 26 09:12:18 2007 (
ntkrpamp.exe Tue Oct 09 21:48:02 2007 (
CLFS.SYS     Wed Dec 05 20:55:42 2007 (
mouclass.sys Wed Dec 05 21:18:22 2007 (
kbdclass.sys Wed Dec 05 21:18:23 2007 (
i8042prt.sys Wed Dec 05 21:18:28 2007 (

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/

You can also locate information about your driver using this information
http://www.sevenforums.com/tutorials/96442-device-manager-finding-unknown-devices.html
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Re: critical steup file damaged

Test it for a while make sure its ok, then report back. Then we both can :D

Thanks for the rep and kind words.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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