HP Solution Center - Scanning problem

N

nickicole

New Member
My OS is Vista Home Premium 32 bit. I recently installed the most recent version of HP Solution Center for my all-in-one Officejet Pro L7680. HP Solution Center opens and gives me my options for scanning. I choose to scan a document to PDF and it tells me it will be put in to the MY SCANS folder in my Documents, but when I got to my Documents, nothing is there...no scan...no PDF. I've tried it about five times and can't figure out what the problem is. Any suggestions?? Thanks.:confused:
 

My Computer

System One

Hi,

Have you looked in: -
My Documents

Documents

for the "My Scans" folder?
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity Plus 2x USB (160Gig each) external HDD BluRay & DVD Weiters HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device AlViDrv BDDVDROM SCSI CdRom (Blueray) Device TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Thats where mine is C:\Users\name\Documents\My Scans
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
Hi,

Try this: - http://www.scantopdf.co.uk/scantopdf-downloads.html

QUOTE
After I installed 'ScanToPDF' I proceeded like anyone would. I loaded paper into the scanner, heard the "'beep' document loaded' message that I have heard so many times before. What happens next is quite a suprise. I sat down at the computer and opened ScantoPDF and clicked the 'Scan' button. Guess what opened up? 'HP Scanning'!! It seems that HP only needed a nudge in the right direction.

The document scanned into a PDF like there was never a problem.

Not only is PDF an option inside of 'HP Solution Center' where it was not previously, but on the printer itself you can now select 'Scan to File' which promptly scans the document into PDF format without any problems.

The user has been scanning to PDF with no problems for several days now utilizing the HP software.
ENDQUOTE extract from post: -

Scan to PDF not an option in HP scanner software : HP, Document Viewer, Part of the package that installed itself at time of printer installation, Office Jet Pro, L7680, USB not networked

Hope that helps?
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity Plus 2x USB (160Gig each) external HDD BluRay & DVD Weiters HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device AlViDrv BDDVDROM SCSI CdRom (Blueray) Device TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
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