asus preload wizard problem

A

asus20

New Member
basically when i turn on the computer windows is loading files comes up and scan to 100% then the screen goes blue and the mouse on the screen goes large and then the asus preload wizard turns up on the screen. i do not know what to do whether to press cancel or press next but i don't want to delete any files or anything i just want it to go back to it's normal state before this happened.

THANK YOU PLEASE HELP ME
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
yeah i have a disk provided by asus and the software was already pre installed onto the computer by asus.

I have no idea why this asus preload wizard has come up i didn't do anything wrong. is there any way i can cancel it. i just don't know what to do.

please help
 

My Computer

System One

Boot into that disk and select Repair my Computer then Run the Startup Repair if that doesn't work then try a System Restore to a Point Before the Problem Occured


Hope This Helps,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
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