HELP My Laptop is not reading Game disks?

B

Bandie12

Member
My laptop is not reading game disks anymore. the CD ROM does open and the light does flash but every time I put a game disk it doesn't show up on the Computer folder thing. What can I do? I have a HP Pavilion dv9700 notebook PC and the disk drive I use is WDC WD2500BEVS-60UST0 ATA. According to Device manager it says "This device is working properly." I don't know what to do It used to play games perfectly a few weeks ago. :(
 

My Computer

System One

If the device is in device manager and NO fault are showing on its icon I use a little Isopropyl Alcohol on a cotton bud and VERY CAREFULLY clean the lens on the DVD burner. Use care when doing this and don't cry to me if you are too rough.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD 1 x 120GB Hitachi 5400rmp 1 x 650GB Western Digital Elements 5400rpm 1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset. Only ever used a laptop. Also use USB Freeview TV Card Lenovo Docking Station External Speakers Other bits a pieces as needed
ilikefree said:
If the device is in device manager and NO fault are showing on its icon I use a little Isopropyl Alcohol on a cotton bud and VERY CAREFULLY clean the lens on the DVD burner. Use care when doing this and don't cry to me if you are too rough.
Click to expand...

Technically speaking, you should be using a microfibre cloth.

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
Yeah use the cloth that tom says I'm a bit of an animal. Usually if it doesn't work I get a bigger hammer (I'm an engineer)
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD 1 x 120GB Hitachi 5400rmp 1 x 650GB Western Digital Elements 5400rpm 1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset. Only ever used a laptop. Also use USB Freeview TV Card Lenovo Docking Station External Speakers Other bits a pieces as needed
To be honest, this problem is common in Vista, and cleaning the reader is not the answer.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Also I forgot to add: When I put a disk in, it sounds as though it tries to read the disc for about 10 seconds and then stops. And whenever I click the game logo it says please insert the correct disk or something like that. its so frustrating.
 

My Computer

System One

niemiro said:
To be honest, this problem is common in Vista, and cleaning the reader is not the answer.
Click to expand...
Well are you going to give us the answer?
This did work for me when my computer didn't read discs but may not work for every case, but it costs nothing to try if you are careful.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD 1 x 120GB Hitachi 5400rmp 1 x 650GB Western Digital Elements 5400rpm 1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset. Only ever used a laptop. Also use USB Freeview TV Card Lenovo Docking Station External Speakers Other bits a pieces as needed
Bandie12 said:
ilikefree said:
niemiro said:
To be honest, this problem is common in Vista, and cleaning the reader is not the answer.
Click to expand...
Well are you going to give us the answer?
This did work for me when my computer didn't read discs but may not work for every case, but it costs nothing to try if you are careful.
Click to expand...

yep I cleaned it and it didn't work. I think I might need a new DVD/CD ROM :(
Click to expand...

Just so you know, a DVD/CD ROM is the actual disc, not the reader/writer that you put the disc into. If you are thinking of buying new hardware, then you will have to make sure that it is compatible with your system.

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
tom982 said:
Bandie12 said:
ilikefree said:
Well are you going to give us the answer?
This did work for me when my computer didn't read discs but may not work for every case, but it costs nothing to try if you are careful.
Click to expand...

yep I cleaned it and it didn't work. I think I might need a new DVD/CD ROM :(
Click to expand...

Just so you know, a DVD/CD ROM is the actual disc, not the reader/writer that you put the disc into. If you are thinking of buying new hardware, then you will have to make sure that it is compatible with your system.

Tom
Click to expand...

My bad, Thank you :)
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
ilikefree said:
niemiro said:
To be honest, this problem is common in Vista, and cleaning the reader is not the answer.
Click to expand...
Well are you going to give us the answer?
This did work for me when my computer didn't read discs but may not work for every case, but it costs nothing to try if you are careful.
Click to expand...

I was specifically thinking what theog said, and this: http://www.vistax64.com/tutorials/201659-dvd-drive-icon-disappeared-computer-fix.html

Follow this even though you will think you do not have all of the symptoms.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Hello Bandie12,
If niemiro's suggestion does not work, try checking your system files.
Open a command prompt as administrator and type sfc/scannow press enter and let it scan, if errors are found, you will have to run it again, until clean.

You could also try re-installing the drivers for the CD/DVD drive.
Go to Device Manager and un-install the drivers for the CD/DVD ROM Drives, reboot and new drivers will be installed.

Hope this helps, good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
I got a new drive and it worked for like 2 days but now I am having the same problem. I heard this problem is common with vista but I don't know how to fix it.
 

My Computer

System One

have you tried using a bootable disk eg memtest or a linux o/s to double check it isnt a board or cabling fault?
 

My Computer

System One

  • Manufacturer/Model
    home brews
    Motherboard
    pc1 msi k7delta, pc2 asus kn79txd evo
    Memory
    pc1 2gb crucial, pc2 4gb gskill ripjaws
    Graphics card(s)
    pc1 bfg 7800gs, pc2 shapphire 5770 vapor-x
    Sound Card
    onboard
    PSU
    corsair hx
    Case
    jeantech phong
    Cooling
    pc1, handmade waterblocks,passive cooling, pc2 corsair h50
    Mouse
    logictech mx510s wired
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