Blue Screen Error. Restarting Laptop fun! Any ideas

L

Lap323

New Member
Hey everyone!

So I have been having problems for a while with my Toshiba Satellite laptop. I have been receiving the infamous "blue screen" error which restarts my computer. I can still start my computer and go on for a while until multiple errors pop up (not all at once) they just take turns restarting my laptop.

So to get to the point, I am receiving these errors:
MEMORY_MANAGEMENT

DRIVER_IRQL_NOT_LESS_OR_EQUAL

PFN_LIST_CORRUPT

PAGE_FAULT_IN_NON_PAGED_AREA

There might be more but off memory (haha get it?) thats all I can remember. I am guessing its the RAM but don't wanna buy new sticks if I'm completely wrong.

Oh and I have also run check disk, memory diagnostics, scanned for viruses, deleted "washed out" drivers and god knows what else. So any help would be appreciated.

-Kyle
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite L305
    Memory
    2 GB
    Screen Resolution
    32 bit
Bad RAM can often cause weird fluctuations in the kind of errors your getting

Good luck :)

Oh - I didn't see the whole post.. Sorry ^^;

WMI didn't find any errors in memory???


The PFN Corrupt Error you are getting points to bad RAM or Hard Disk Read/Write problems. Either way its not looking good.
 

My Computer

System One

  • Manufacturer/Model
    Self-Built
    CPU
    AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
    Motherboard
    TA790GX 128M AM2+
    Memory
    8GB OCZ PC6400 800MHZ DDR2 RAM
    Graphics card(s)
    NVIDIA GTS 250 1GB VRAM
    Sound Card
    SB5120 24-BIT 7.1
    Monitor(s) Displays
    AOC 2330V 23" LCD
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SEAGATE HDD
    PSU
    650W
    Case
    GENERIC
    Cooling
    3 120MM FANS
    Mouse
    MS WIRELESS DESKTOP 3000
    Keyboard
    MS WIRELESS DESKTOP 3000
    Internet Speed
    6MB/s
    Other Info
    Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )
Hello Lap323,
Go to Windows > Minidump > zip up the dump files and upload them with your next post. You may have to save them to your desktop first.
Once uploaded, somebody will take a look at them for you.
Also fill in your system specs, thanks.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Do you have McAfee / McAfee firewall installed? I'm sure there was an issue with the wireless driver and McAfee that caused BSOD's but can't remember exact details...

It does seem quite an old model, so hardware would be one of the first things to check, but if tests pass then it must be a recent change to the software (driver update, registry change).
 

My Computer

System One

  • CPU
    Intel(R) Core(TM)2 Duo 8400 @ 3Ghz
    Motherboard
    ASUS P5K Premium WiFi-AP - Black Pearl Edition
    Memory
    4Gb Crucial Ballistix (4 x 1Gb @1066Mhz)
    Graphics card(s)
    ATI Radeon HD 4800 Series
    Sound Card
    Using HMI through ATI card
    Monitor(s) Displays
    TV - Sony 100Hz LCD
    Screen Resolution
    1360 x 768
    Hard Drives
    64Gb OCZ Solid State HD (SATA2) + 400Gb SATA
    Case
    Silverstone
    Mouse
    touchpad
    Keyboard
    Logitech wireless
Ok so I apologize for not being more specific about my specs. I am using:

Toshiba Satellite L305
2 GB RAM (2x 1 GB sticks)
32 bit Operating System
Intel Genuine(R) CPU 575 @ 2.0 GHz
Windows Vista Home Basic

If you need anything else let me know. :)

So the memory diagnostics always comes up with no erroes, the chkdsk always deltes some random files but I usually get impatient and let it do its thing.

I use AVAST! Antivirus free.

I'm trying to upload a zip file of the dump files I found but everytime I try it says invalid file.

I should also add it usually only BSOD when I am playing a game or watching a movie. My sister plays games online and she says it always BSOD when she is playing but when we're just browsing th web or on the desktop, we don't encounter this.

Thanks for your time!
-Kyle
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite L305
    Memory
    2 GB
    Screen Resolution
    32 bit
Well I was trying to insert the files in a zip file. Everytime I try to add the file though it says Minidump.zipx: invalid file. Maybe i'm using winzip wrong? I create an archive, add files, then i just close winzip and i think i'm done.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite L305
    Memory
    2 GB
    Screen Resolution
    32 bit
Still comin up with the same error, is there another way I can get them to you?
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite L305
    Memory
    2 GB
    Screen Resolution
    32 bit
Ok so I did a test email to make sure and it will let me email the dump files to myself but I can't post it here for some reason, always says invalid file. If I can email it to someone would that be ok?
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite L305
    Memory
    2 GB
    Screen Resolution
    32 bit
Are you zipping them up before uploading them ?.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Ok so I tried it again and it worked! Sweet deal so here are the dump files. I just want to add again that it usually only BSOD with multiple causes for the error when someone is either playing a big game or watching a movie. Occasionally when we are browsing but it boots up fine afterwards and occasionally runs an auntomatic disk check.
 

Attachments

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite L305
    Memory
    2 GB
    Screen Resolution
    32 bit
You have a mixed bag in the dump files, it could be memory, a driver, or a couple of other things causing this.
We can try the easiest things first, we may be lucky.
Disconnect all USB devices and try.
Un-install your AV and try.

Follow this tutorial and try.

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Follow this tutorial to identify a bad driver.
Please read the whole article before attempting to use this software.

How to identify a buggy device driver on Windows Vista | Vista Rewired

If after this there is still a problem, i would have to say its hardware, probably memory.
If i think of anything else i will post it. good luck.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Ok so I don't have any USB and I uninstalled AV, I ran the SFC and it said cannot repair dimsjob.dll and something about settings.ini. I tried following a microsoft walkthrough on how to repair the files yourself but I can't get it to work. This is the site i'm using: http://support.microsoft.com/kb/929833. I did the driver thing but couldn't find any faulty ones and I had deleted "washed out" ones already fro the device manager. Any ideas on how to fix the dimsjob.dll?
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite L305
    Memory
    2 GB
    Screen Resolution
    32 bit
You may well have found the problem, you can download the dll file from this link, put it in C > Windows > System 32 and overwrite the one that is there, i would then run the file check again.
Please note, there is no guarantee this will work, but i cant see an alternative, other than a format and Vista re-install.

Free Download DLL and Support Forum
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
So now it won't let me replace the file. Says I don't have access to delete it and when I run the command prompt as an admin to delete it, it still says access denied. I checked to make sure I was a system admin and it said I am. But in short, it won't let me replace the file.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite L305
    Memory
    2 GB
    Screen Resolution
    32 bit

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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