HP G60 new laptop, usb ports failed

A

altf2junkie

New Member
So I just bought a new laptop (less than 3 days ago) and was enjoying it today (it is rather great) when my usb wireless mouse refused to respond. I was unconcerned at first, until I replaced the batteries and found that it still didn't work. After reinstalling the drivers, it still didn't work.

So, I've come to the conclusion that it's not the mouse's fault, but rather the usb ports'. I've uninstalled all the usb port drivers as well in Device Manager, and subsequently restarted and reinstalled the drivers - no dice.

Can anyone help me? It's a brand new laptop and I don't want to have to trade it in so soon. Any help appreciated.

altf2junkie
 

My Computer

System One

The exact same thing happened to one of my client's what you need to do is contact HP and they will get someone to come in and replace the USB ports for you (In australia they come onsite within 3 working days) they will go through some trouble shooting tips in the Bios, (it never works) so they will replace the ports for you. ring them, its new, its under warranty no doubt, wont cost you anything, nothing to lose
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Core2Quad Q9550 @ 2.83Ghz O.C'd to 3.86Ghz
    Motherboard
    XFX Nvidia 790i Ultra SLI
    Memory
    4x2GB Corsair DDR3@ 1333Mhz
    Graphics card(s)
    Asus Nvidia GTX 280
    Sound Card
    Creative PCI Express X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    Benq 24in 1920x1080, Viewsonic 22in 1680x1050
    Screen Resolution
    1920x1200 + 1680x1050
    Hard Drives
    Samsungx2 750GB SATA II 32MB SATA Hard Drive RAID 0 array
    PSU
    Antec 850Watt
    Case
    Cooler Master Cosmo S 1100 Extended ATX No PSU Aluminium Blk
    Cooling
    7x 120mm Fans
    Mouse
    Logitech G7, Logitech G9
    Keyboard
    Logitech Dinovo Edge, Logitech Dinovo Mini
    Internet Speed
    24Mbit p/s
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