Trying to record on a laptop with Vista 32-bit

A

airheartamelia

New Member
Hi all,

I bought a laptop last year that came with Vista Home Premium 32 bit...I am not at all computer savvy, but bought some recording software called Audiogram that is supposed to be the equivalent of Garage Band that comes on a Mac.

However, I have never been able to make the recording program work! It acknowledges there could be some problems with Vista, but ultimately it should work.

The latest message I get when I open the recording software is "The currently installed soundcard driver does not support Direct Sound Input. Recording audio is not possible."

What do I do? I can't return the recording software because I registered it, plus it's been months that I've been reading/downloading updates thinking I could get it to work.

I've been told by several people that vista has soundcard problems.

Any suggestions? Remember, I am NOT computer-savvy so keep it simple if you can. Thanks.
 

My Computer

System One

Hello airheartamelia, (nice nick)
Could you give us a bit more info please, what make and model laptop is it ?, have you tried updating your sound card drivers ?, also which version of Audiogram is it?, more questions than answers i know, but we will get there.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
I don't mind questions at all...the laptop is HP Pavilion Entertainment PC - at least that's what it says by the keyboard. Don't know where to find the exact model number? There are also some tiny numbers: SD-MS/Pro-MMC-XD

I have audiogram3 by Yamaha.

When I first installed audiogram there was a link that said if you have vista you might want to download a specific driver in order for it to work. So I did - and my computer lost all sound - I mean no clicks, no nothing. On the control panel for sound, there was nothing under playback or record. After searching the internet I found a link to some foreign site where I downloaded what it says was the right sound card - only all the writing was in Japanese or Chinese so I had to take their word for it. It did restore the sound - just still can't record. So I'm back to square one.
 

My Computer

System One

What we will try to do is to see what your default recording device is. Open the control panel and double click the sound icon, you should see a control panel like the one below, is your recording device listed there ? if it is , is it the default recording device ?, if it is, highlight it and configure. Been looking for a driver update but no luck so far, will keep looking, post your results when your done. Good luck.



18-06-2009 17-18-08 control panel.png
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
When I clicked on that, there was a realtek microphone and realtek stereo mix - both were disabled. I right-clicked on them and enabled them - but they are just what picks up from the microphone built into the laptop. I don't know what you mean by "highlight and configure". The audiogram does not show up on there.

Oh I just saw that you posted a link...I'll try that.
 

My Computer

System One

Hallelujah! It's showing up under Sound recording now. I can't thank you enough. Now I still have to figure out how to record on Audiogram, but this is a big step in the right direction. Thanks so much!

I am going out of town but I may pop up in a few weeks with more questions.

Thanks again.
 

My Computer

System One

Glad you got it fixed. :party:
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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