Hard disk warning - high reallocated sectors count!

fields999

fields999

Member
Hi

There seems to be a problem with my hard drive, it has a high number of reallocated sectors and im not sure why, as its a brand new hard disk.


Does anyone know what i can do about this or why its happening?


Heres what the problem is about:
"Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area)."


Thanks
 

My Computer

System One

  • Manufacturer/Model
    HP / Custom Build
    CPU
    AMD Phemon 8650 2.3ghz X3
    Motherboard
    Nvidia nForce 720a
    Memory
    8GB DDR2
    Graphics card(s)
    ATI Radeon HD 4650 1GB
    Monitor(s) Displays
    22" HP w2216v
    Screen Resolution
    1680 - 1050
    Hard Drives
    Hitachi 500gb - Seagate 500gb - Western Digital 1TB
    PSU
    Cooler Master 600w
    Case
    HP
    Cooling
    3x 120mm 1x 90mm 1x 80mm Fans
    Mouse
    Microsoft Explorer Mouse
    Keyboard
    HP Multimedia Keyboard
    Internet Speed
    24mbit
I'd suggest backing up any data on that drive and then taking it back, if it's under warranty.

The magnetic surface of a HDD is never perfect. Neither are the actuators and head mechanisms. Over time, things get worse and the ability of a HDD to faithfully regurgitate information stored at any given location will be reduced. In other words, you write the sequence 1234567890 in one particular place, and when you read back from the same place you get 123X5AA89T.

When the HDD internally detects such an "unreliable" point on its surface, it tries to remap to an alternate location so that the suspect sectors are not used again. When that starts happening more and more frequently, it's usually a good indicator of impending outright failure.

The warning you've quoted sounds like a SMART error status. It shouldn't be happening on a brand new drive. If it was mine, I'd take it back and ask for a refund or replacement.
 

My Computer

System One

Run chkdsk on the drive to see how many errors it has.
Monitor the HD for the next week and if it continues to happen do as H2S04 suggested.
Was the HD delivered by post? If so it may have been dropped or badly handled.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Mouse
    Technika TKOPTM2
    Keyboard
    Logik
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers Trust Graphics Tablet
I did run chkdisk on it for ages but no errors were found. Although DiskInfo gives a warning about the reallocated sectors.

But im certain its not right as it keeps making the scraping noise, and completely froze my pc at one point and i had to restart.
 

My Computer

System One

  • Manufacturer/Model
    HP / Custom Build
    CPU
    AMD Phemon 8650 2.3ghz X3
    Motherboard
    Nvidia nForce 720a
    Memory
    8GB DDR2
    Graphics card(s)
    ATI Radeon HD 4650 1GB
    Monitor(s) Displays
    22" HP w2216v
    Screen Resolution
    1680 - 1050
    Hard Drives
    Hitachi 500gb - Seagate 500gb - Western Digital 1TB
    PSU
    Cooler Master 600w
    Case
    HP
    Cooling
    3x 120mm 1x 90mm 1x 80mm Fans
    Mouse
    Microsoft Explorer Mouse
    Keyboard
    HP Multimedia Keyboard
    Internet Speed
    24mbit
If your getting that sound then that means take it back!!!!!
Its of my opinion that ether the discs inside have come loose or there is a fault with the reading arm
I have i drive that makes these sounds and at the 1st opportunity i bought my self a new one as not to risk any loss of data....
I say hurry run out and get a replacement
 

My Computer

System One

  • Manufacturer/Model
    Me :P
    CPU
    Core 2 Quad Q6600
    Motherboard
    Abit IN9 32X MAX
    Memory
    8 GB OCZ PC2-6400 nVIDIA SLI-Ready Edition (4X2GB)
    Graphics card(s)
    AMP! GeForce GTX 260² 896MB 448-bit GDDR3 (650MHz/2100MHz
    Sound Card
    Realtek 7.1 CH HD Audio
    Monitor(s) Displays
    17" Fujitsu siemens TFT + 32" LG HD LCD TV
    Screen Resolution
    1280x1024 + 1360x768
    Hard Drives
    150GB Raptor HDD 500GB Caviar HDD
    PSU
    Thermaltake W0133RB 1200W PSU
    Case
    Antec 900
    Cooling
    Stock + Antec 900 case fans
    Mouse
    Logitech MX Revolution
    Keyboard
    Logitech G15 (full layout)
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