Problem Reports is worth keeping a eye on

I ask you to read though this has it may save you the trouble I have had.:eek:

Like most I keep sending in the reports hoping to get solutions on the ever growing list and has at the time none seem to be of to much trouble till one day I could not get into my setting and could not some things or create a new admin.
I tried all the usual stuff (like system restore and safe start) and nothing seem to work this was made harder with not having a admin account to work from so I got all the thing I needed saved them on a portable storage then did a clean install.

This worked fine for a couple of days until I was locked out of my setting again this time I looked go through the reports and the following one was coming up a lot.:huh:
Product
EKDiscovery Module for Kodak AiO Printers

Problem
APPCRASH

Date
14/02/2009 00:05

Status
Report Sent

Description
Stopped working

Problem signature
Problem Event Name: APPCRASH
Application Name: EKDiscovery.exe
Application Version: 3.2.1.29
Application Timestamp: 48ef91f1
Fault Module Name: EKDiscovery.exe
Fault Module Version: 3.2.1.29
Fault Module Timestamp: 48ef91f1
Exception Code: c0000005
Exception Offset: 00008c54
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057

Extra information about the problem
Bucket ID: 1017916247
The printer was installed weeks before the first problem started so I did not connect it to the problem at this point I uninstalled the printer at this point I was able to create another admin account but still was not able to go into mine then I sent a copy of this report to Kodak who replayed with the following instructions.

- Confirm customer logged on as administrator
- Click Start > Run > Regedit
- Right Click on HKEY LOCAL MACHINE > Select permissions
- Highlite "Everyone" and
- Check under "Permissions for Administrators" and confirm Full Control and Read has a tick in allow
- If no please tick the 2 boxes under allow and Click Apply. :D
The point that I am up to is I can still not get into my account but able to run another admin account still getting the same report coming go through so I take a look back at permissions and the tick for has gone of again so :sa: I have uninstalled the printer and waiting to see if I can do anything else.

At this time I cannot get into my setting so had to set up another account and I do not have a printer although the printer has worked fine all though the troubles which is why I never liked it to the problem in the first place if I don't get help from this I hope it helps others.:D