Windows cannot load the device driver for this hardware. The driver may be corrupted

Y

yalpsiD

New Member
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) <-- This god for shaken message is stopping me from enjoying my computer.

The driver is MAT****A DVD-RAM UJ-861H ATA Device

And that up there is the error message, i havnt downloaded anything i just pressed the button on the cd/dvd drive and my computer shut down and when i turned it back on nothing it it worked.

Does anyone know how to fix this? Im practilly computer illiterate so please be easy on the big words and stuff =]
 

My Computer

System One

Re: Windows cannot load the device driver for this hardware. The driver may be corrup

Please try the steps below:

1. Uninstall all third-party burning software, such as Nero and Roxio.

2. Perform a Clean Boot to test the result.

Clean Boot

========


a. Click Start, type "MSCONFIG" (without the quotations) in the Search Bar and Press "Enter" to start the System Configuration Utility.​



Note: Please click Continue if the "User Account Control" window pops up.​



b. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).


c. Click the "Startup" tab, click "Disable All" and click "OK".


d. Restart the computer and test the issue.​



Note: Clean Boot is a troubleshooting step. If some programs have been disabled, we can re-enable them later. If you see the System Configuration Utility, check the box of "Don't show this message" and then click "OK".​


Please test this issue in the Clean Boot environment. If the issue disappears, we can use a 50/50 approach to quickly narrow down which entry is causing the issue.

If the issue persists, please contact your computer manufacturer to check if the DVD drive is damaged.

If not, you may need to restore the system to its factory settings.

Hope it helps.
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920gmi notebook
    CPU
    Intel Core 2 Duo T7300 2.00GHz
    Memory
    4GB
    Graphics card(s)
    NVIDIA GeForce 8600M GS
    Sound Card
    Realtek
    Screen Resolution
    1280 x 800 x 4294967296 colors
    Internet Speed
    crawl

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920gmi notebook
    CPU
    Intel Core 2 Duo T7300 2.00GHz
    Memory
    4GB
    Graphics card(s)
    NVIDIA GeForce 8600M GS
    Sound Card
    Realtek
    Screen Resolution
    1280 x 800 x 4294967296 colors
    Internet Speed
    crawl
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