USB ports in vista

ezoltan · Dec 13, 2008

I have installed vista 64 about 3 months ago.
Today, I saw that the usb ports don't work. In the device manager, I see this message:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
The hardware is good, because In the linux the usb ports work.
What is the problem?

pooch · Dec 14, 2008

Hello ezoltan,

Welcome to the forums,

Try these ideas after each one test if the ports are working.

1. Try uninstalling every usb device and then restarting the computer. You might be asked by windows to restart the computer again do as it asks. The ports will be automatically reinstalled.

2. Try reinstalling your chipset driver. If you dont have a cd with drivers then try the manufacturers website or ask.

3. Go to C:\Windows\System32\DriverStore\FileRepository\usbstor_xxxx. Copy usbstor.inf usbstor.PNF USBSTOR.SYS and paste them into the C:\Windows\INF folder. select Copy and Replace, if asked. Reboot and try your ports.

4. Go to device manager and disable the standard enhanced pci-usb host controller Check your ports Dont forget to re-enable if it doesn't work

5. If you have Daemontools orAlcohol installed try uninstalling them.

If the ports are still not working you will most probably have to reinstall Vista.

I hope this little list helps

Pooch

USB ports in vista

ezoltan

New Member

My Computer

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pooch

Old Dog

My Computer

System One