Had a gateway One , windows vista premium , 32 bit . Totally crashed , repair shop couldn't get it going again . Bought an external drive , Dynex hard drive enclose and it work . Mostly . I am trying to recover some personal files my wife and I had , they were hidden in computer , windows and as I remember you had to click on advanced to see the files in the folder(so my niece who visits couldn't find them by accident) . When I try to open the folder , it says empty , no files , but it does have a large file space in properties . How can I get this to read?