BSOD constantly, not sure what to do. please help. Virus is crashing it.

F

futbolbjk

Member
For about the past 3 weeks my computer has been crashing. it started first that my computer would go black with random lines down the screen and then do nothing and sit like that until i unplugged the power and then it turned into bsod's. I was told it was most likely a ram issue so i purchased new ram and now my computer doesn't do the line issue, but i still get constant BSOD's. I've run multiple virus checking things with AVG and it finds the same issues every time, these 2 trojans. it says they are removed, but then i restart the computer as prompted, and run the scan again and they are still there. used windows malware removal tool as well and it found the same trojans and said it fixed them and after restarting as prompted, again they are still there. If it is these trojans causing the issue, how do i get rid of them??? Please help. Here is the grab all asked for. Windows vista x64.

Edit: Sorry i thought i had attached it --> View attachment 27780
 
Last edited:

My Computer

System One

  • CPU
    Q6600 Intel quad core
    Motherboard
    GA-EP45-DS3L
    Memory
    4gb of crucial memory
    Graphics card(s)
    AMD 6700 HD

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
There you go, added it in to the original post. Sorry about that, i thought i had attached it.
 

My Computer

System One

  • CPU
    Q6600 Intel quad core
    Motherboard
    GA-EP45-DS3L
    Memory
    4gb of crucial memory
    Graphics card(s)
    AMD 6700 HD

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I enabled driver verifier and restarted it as instructed and now my computer as it is turning on immediately gets a bsod and turns itself off and restarts. How should I proceed? How do I give you the information needed? Should I let it do this for 36 hours and then start in safe mode and give you the grab all that way? I'm posting from my phone
 

My Computer

System One

  • CPU
    Q6600 Intel quad core
    Motherboard
    GA-EP45-DS3L
    Memory
    4gb of crucial memory
    Graphics card(s)
    AMD 6700 HD
In other words, how do I give you all the bsods I experience?
 

My Computer

System One

  • CPU
    Q6600 Intel quad core
    Motherboard
    GA-EP45-DS3L
    Memory
    4gb of crucial memory
    Graphics card(s)
    AMD 6700 HD
If you had quite a few already, give me those. Its probably enough information to try and diagnose.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I'm sorry for sounding incompetent, but how exactly do I that?
 

My Computer

System One

  • CPU
    Q6600 Intel quad core
    Motherboard
    GA-EP45-DS3L
    Memory
    4gb of crucial memory
    Graphics card(s)
    AMD 6700 HD

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Sorry again, but where would I go about to find the reports?
 

My Computer

System One

  • CPU
    Q6600 Intel quad core
    Motherboard
    GA-EP45-DS3L
    Memory
    4gb of crucial memory
    Graphics card(s)
    AMD 6700 HD

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Try to run the computer, a little longer, with the verifier. Most of the BSODs that you experienced did not generate a report. I need more information
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
how long do you think is necessary? it has been going for about 3 hours now with constant blue screens about every 1.5 minutes.
 

My Computer

System One

  • CPU
    Q6600 Intel quad core
    Motherboard
    GA-EP45-DS3L
    Memory
    4gb of crucial memory
    Graphics card(s)
    AMD 6700 HD
Give me the report, again, now. Your last post only showed two reports.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I completed step one of the link you sent, should i continue through step 2 as well?
 

My Computer

System One

  • CPU
    Q6600 Intel quad core
    Motherboard
    GA-EP45-DS3L
    Memory
    4gb of crucial memory
    Graphics card(s)
    AMD 6700 HD
Use clean boot, if there are no BSOD, begain putting the programs back one at a time as instructed. This way we can determine the cause of the BSODs.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I have activated every service except for Bonjour service(Apple inc.), InstallDriver Table Manager(Macrovision Corporation), Mozilla Maintenance Service(Mozilla Foundation), and Skype C2C Service(Skype Technologies S.A.). I have those 4 services turned off with all other ones turned on and my computer has been doing fine with no crashes. What should i do next?
 

My Computer

System One

  • CPU
    Q6600 Intel quad core
    Motherboard
    GA-EP45-DS3L
    Memory
    4gb of crucial memory
    Graphics card(s)
    AMD 6700 HD
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