Solved System Exception Error 90% of the time plugging Blackberry with new sd

M

Muskiness3709

Member
Hi, I bought a new verbatim micro sd 32gb class 10. It works fine with my phone but the moment I plug it into any of my usb ports and try to access it via Blackberry Desktop software or via explorer, I get BSOD. This happens 90% of the time.

I've formatted the card several times using phone and pc (when it doesn't bsod ofcourse).

I don't have this problem with my class 4 2gb micro sd, only my new one.

Additionally, if I leave phone plugged in to pc whilst restarting, my bios pauses. When I disconnect phone it continues to vista.

Dump file is attached.
 

Attachments

My Computer

System One

  • CPU
    i7 920 2.67GHZ
    Motherboard
    Asus P6T
    Memory
    12gb
    Graphics card(s)
    ATI Radeon HD 4600 Series
    Sound Card
    M-Audio FireWire Solo
    Monitor(s) Displays
    Dell Display monitor
    Hard Drives
    1). System Drive: SAMSUNG HD 502IJ (500gb) 2). Data Drive: SAMSUNG HD 103UJ 3). Media Drive: SAMSUNG HD 502IJ
Welcome
It usually takes more than one BSOD dump to diagnose the problem, that being said I will use my judgment and your file to suggest a solution. Your problem seems to be a driver from Acronis, either uninstall the software or try to update driver
Tdrpm251.sys file descriptionProductname: Acronis Try&Decide Description: Acronis Try&Decide Volume Filter Driver Company: Acronis File size: Various
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I have several more dump files attached
 

Attachments

My Computer

System One

  • CPU
    i7 920 2.67GHZ
    Motherboard
    Asus P6T
    Memory
    12gb
    Graphics card(s)
    ATI Radeon HD 4600 Series
    Sound Card
    M-Audio FireWire Solo
    Monitor(s) Displays
    Dell Display monitor
    Hard Drives
    1). System Drive: SAMSUNG HD 502IJ (500gb) 2). Data Drive: SAMSUNG HD 103UJ 3). Media Drive: SAMSUNG HD 502IJ
While I examine the files, make the change as suggested. Start with a system restore point making it easy to go back if necessary.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
It did not take long to examine the other dumps, which were identical to the first. The solution that I suggested seems to be the way to go to resolve your problem.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Awesome, but how do I isolate try and decide driver to uninstall?
 

My Computer

System One

  • CPU
    i7 920 2.67GHZ
    Motherboard
    Asus P6T
    Memory
    12gb
    Graphics card(s)
    ATI Radeon HD 4600 Series
    Sound Card
    M-Audio FireWire Solo
    Monitor(s) Displays
    Dell Display monitor
    Hard Drives
    1). System Drive: SAMSUNG HD 502IJ (500gb) 2). Data Drive: SAMSUNG HD 103UJ 3). Media Drive: SAMSUNG HD 502IJ
Per my earlier post this is the driver
Tdrpm251.sys
Try going to the acronis site to update. If you cannot, make a system restore point and uninstall acronis. If your BSODs are gone, it will be your decision to reinstall or work properly. You can also try to uninstall and then install a newer version of Acronis or you can contact Acronis and explain the problem and get their suggestions.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Oh, okay it's not possible to isolate, but a complete uninstall/update.
I've had several bsods in the past too, periodically caused by plugging an 8gb usb stick. I don't know how to diagnose dumps but do you think this could be caused by the same driver?

------------------

I just found a utility named bluescreenview. for some reason it highlights fastfat.sys and ntoskrnl.sys for the dumps I attached. But not tdrpm251.sys. That was highlighted as a culprit for problems earlier last year.

Will uninstalling Acronis solve the fastfat and ntoskrnl problems?
 
Last edited:

My Computer

System One

  • CPU
    i7 920 2.67GHZ
    Motherboard
    Asus P6T
    Memory
    12gb
    Graphics card(s)
    ATI Radeon HD 4600 Series
    Sound Card
    M-Audio FireWire Solo
    Monitor(s) Displays
    Dell Display monitor
    Hard Drives
    1). System Drive: SAMSUNG HD 502IJ (500gb) 2). Data Drive: SAMSUNG HD 103UJ 3). Media Drive: SAMSUNG HD 502IJ
I uninstalled and updated. System seems to be more stable with blackberry now. So as I asked, will this solve my conflict with the other two drivers?
 

My Computer

System One

  • CPU
    i7 920 2.67GHZ
    Motherboard
    Asus P6T
    Memory
    12gb
    Graphics card(s)
    ATI Radeon HD 4600 Series
    Sound Card
    M-Audio FireWire Solo
    Monitor(s) Displays
    Dell Display monitor
    Hard Drives
    1). System Drive: SAMSUNG HD 502IJ (500gb) 2). Data Drive: SAMSUNG HD 103UJ 3). Media Drive: SAMSUNG HD 502IJ
The only way to know for sure is to use it. If you have problems, come back and post.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Okay will do, thank you RichC46.
 

My Computer

System One

  • CPU
    i7 920 2.67GHZ
    Motherboard
    Asus P6T
    Memory
    12gb
    Graphics card(s)
    ATI Radeon HD 4600 Series
    Sound Card
    M-Audio FireWire Solo
    Monitor(s) Displays
    Dell Display monitor
    Hard Drives
    1). System Drive: SAMSUNG HD 502IJ (500gb) 2). Data Drive: SAMSUNG HD 103UJ 3). Media Drive: SAMSUNG HD 502IJ
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