wDf01000.sys Error

S

scott027

Member
Hi,

Laptop (Dell Inspiron 1520) worked fine before I went to sleep last night, no virus alerts, no error messages, no speed/connection problems, nothing. Woke up this morning to a blue screen. The message I get is:

STOP: 0x0000007E (0xc0000005, 0x82273005, 0x80599A3c, 0x80599738)

wdf01000.sys - Address 82273005 base at 82202000 datestamp 5010ac41

Anyone know what these numbers refer to? Last time I had trouble and took to the Geek Squad, they didn't seem to know much about what error codes are saying. I'm using Vista and have Norton Anti-virus installed. Any info/help would be appreciated.

Thanks.
 

My Computer

System One

And I should mention the blue screen won't even let me boot in safe mode or start from the last successful startup. Can't really get anything past it.
 

My Computer

System One

Hi Scott 027,

Let’s first run the diagnostics on the computer to check if the hardware is working fine. To run the diagnostics please follow the below mentioned steps:

1. To run the diagnostics power off the computer.
2. Press and hold FN down and power on the computer.
3. Keep holding the FN key down until the diagnostics starts.
4. Let the test complete, if it provides an error message, please provide the error message.

If the test passes, please follow the steps to repair the computer:

1. Power off the computer.
2. Power on the computer and at DELL logo start tapping F8 for 3-4 times Advance Boot options screen should come up.
3. Highlight repair your computer and press enter.
4. Follow on-screen instructions and then highlight “Start-up repair” and press enter.

Please post the results.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD FX-4100
    Motherboard
    Gigabyte
    Memory
    4Gb
    Graphics card(s)
    ATI 5450
    Screen Resolution
    1600*900
    Internet Speed
    10Mbps

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Madhur B said:
Hi Scott 027,

Let’s first run the diagnostics on the computer to check if the hardware is working fine. To run the diagnostics please follow the below mentioned steps:

1. To run the diagnostics power off the computer.
2. Press and hold FN down and power on the computer.
3. Keep holding the FN key down until the diagnostics starts.
4. Let the test complete, if it provides an error message, please provide the error message.

If the test passes, please follow the steps to repair the computer:

1. Power off the computer.
2. Power on the computer and at DELL logo start tapping F8 for 3-4 times Advance Boot options screen should come up.
3. Highlight repair your computer and press enter.
4. Follow on-screen instructions and then highlight “Start-up repair” and press enter.

Please post the results.
Click to expand...

Hi Madhur, thanks for replying. I did diagnostic test. The message it ended with was:

Pre-boot System Assessment complete. No Diagnostic Utility Partition Identified. Please select OKAY. to reboot your system.

My only Advanced Boot Options are:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable low-resolution video (640 x 480)
Last Known Good Configuration (advanced)
Directory Services Restore Mode
Debugging Mode
Disable automatic restart on system failure
Disable Driver Signature Enforcement

Start Windows Normally
 

My Computer

System One

Go to safe mode with prompt and try for a system restore.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
richc46 said:
This is what you do
Install Ubuntu. If you cannot install, you have hardware problems
If you can install, back up your stuff and we will dig deeper, since the problem is software.
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek
I can get you a CD so that you can reinstall, if its a software problem.
Click to expand...

Luckily I already have everything backed up. The problems started when I had to replace the HD on my 1520 last year around this time, and I never had the Inspiron 1520 recovery disk. Dell was very difficult when it came to purchasing one. They basically wanted to take all my credit card information (by phone) but couldn't guarantee that they still had disks to sell. So I took it to Best Buy, and they restored the system with basic drivers (without the Dell disk), and ever since I've had crash/blue screen issues periodically.

So I learned to not keep anything important on the 1520 without first backing up. It's been VERY unstable ever since the restore without the Dell drivers. So I'm already all backed up.

I'm using my work laptop now BTW.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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