BSOD with ntoskrnl.exe. Laptop does not shut down or update.

D

DRPCs

Member
I've tried posting this over at your sister site sevenforums, but I figure I'd post it here as well. I've had this laptop (Gateway M-2624U) for a few weeks not and I can't seem to find out why it's BSOD'ing on me.

Attached is the BSOD log, along with a picture of the program crashing. I believe ntoskrnl.exe is also preventing Windows Update from working, and making my life a living hell.

Thanks
-Dustin

Edit: here's the link to my old thread on sevenforums.com: http://www.sevenforums.com/crashes-...skrnl-exe-after-post-randomly-when-using.html
 

Attachments

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  • SFDiagCrash.jpg
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My Computer

System One

Welcome
Your BSOD is already being handled by a member of our BSOD team. To give you additional information, here, would just make solving the problem more confusing and difficult. I
will examine your other thread and post any information that may help at our Seven Forum

EDIT: I just read the other thread, the problem seems to be solved. If you have a problem,its under warranty, make the vendor handle the problem
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I marked it as solved because when I installed a new hard drive, it didn't give me a blue screen anymore. When I made a thread about Windows Update (in sevenforums.com) they gave me a program to make it blue screen. The cause of the blue screen was the same as before the hard drive was replaced, so the hard drive has nothing to do with it. I don't care if you help me at this forum or sevenforums, as long as someone who's an expert in Vista helps. :)
 

My Computer

System One

If you get more BSOD, without driver verifier (that is the software that makes blue screen), post it in Seven, in the same thread.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Driver Verifier is what they told me to use to make it bluescreen. I haven't gotten a blue screen without it. Just couldn't shut down or install updates. I'll post in the other thread if it does BSOD.
 

My Computer

System One

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