My computer was lagging and was quite slow when browsing. I switched it off for the night and when restarting in the morning it took 5 mins longer than normal to load. When logging on to my normal user there was absolutely nothing in my User folders, no films, no photos, I can't access the net, the background had changed, no audio device installed. After looking in my C drive I found my original User (Silvia and Richard) with all the info I was missing, the computer/virus created "Silvia and Richard.Silvia and Richard". The trouble is when switching my computer on I can't access my original User as normal. Any ideas what the trouble would be and how I could fix it without a reformat? Just running a malware scan now.
virus? created new user account
- Thread starter macca193
- Start date
Run a full anti virus scan,
If you can download malwarebytes and run a full scan
If they are negative
If you can use system restore to go back a week before the problem.
http://www.vistax64.com/tutorials/76905-system-restore-how.html
If you can download malwarebytes and run a full scan
If they are negative
If you can use system restore to go back a week before the problem.
http://www.vistax64.com/tutorials/76905-system-restore-how.html
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Mouse
- Dell USB 4 button optical
- Keyboard
- Dell USB
- Other Info
- DSL provided by ATT
No luck, ran a Malware scan, it found 3 'viruses' I deleted them and think I've uploaded the log. I personally don't think the viruses were anything but I may be wrong. Couldn't do a system restore cos it said there wasn't one created. I can't remember if I had created one if I'm honest cos it's not that long ago since I had Blue Screen and did a reformat. I did (probably mistakenly) think that a restore point was automatically created when installing new software etc but it hasn't. Looks like a reformat.