Solved BSODs when using dailymotion, youtube etc

N

noob1

Member
Hello

My computer keeps freezing when using anything with video such as dailymotion, skype, youtube etc and then I need to force close the computer by holding on power button. Sometimes the BSOD also comes.

I have recently procured a new router due to changing Broadband providers and the problems have started since then.

I would be grateful for any help.

Many thanks
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 545
    CPU
    Pentium Dual Core E5300 @2.6GHZ
    Memory
    3GB
    Graphics card(s)
    Intel G33/G31
Welcome
Although the circumstances that you describe do not point to a hardware problem, 2 of the 3 reports point to memory. Take a memory test and then report back
The last 2 reports, all indicate memory. Take a memory test.
Run for 8 passes.
Run memtest for 8 passes
Then test each individual stick in a good slot for 6 passes.
If you have dual channel, the results may be incorrect, if shows pass.
Guide to using Memtest86+ - Geeks to Go Forums
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
thanks richc46.

I did memtest for 8 teats on all 3 cards together and on each card separately with no errors.

can you think of anything else?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 545
    CPU
    Pentium Dual Core E5300 @2.6GHZ
    Memory
    3GB
    Graphics card(s)
    Intel G33/G31
The test takes about 8 hours. You did it in less than two. Try it again. Do it for 8 passes.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I don't mess about:p

I'm absolutely positive I did it for 8 passes, firstly with all 3 sticks (each 1GB) in and then with each stick in on its own.

I don't think anything would be achieved by doing it again.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 545
    CPU
    Pentium Dual Core E5300 @2.6GHZ
    Memory
    3GB
    Graphics card(s)
    Intel G33/G31

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Okay, I'm going to leave it on all night with all 3 sticks in. Am I correct in thinking that if there is an error with just one of the sticks then it will show up as an error despite all sticks being in place?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 545
    CPU
    Pentium Dual Core E5300 @2.6GHZ
    Memory
    3GB
    Graphics card(s)
    Intel G33/G31
No, sometimes the sticks dont play nice together, but are ok alone.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Thank you very much for your help, Good night.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 545
    CPU
    Pentium Dual Core E5300 @2.6GHZ
    Memory
    3GB
    Graphics card(s)
    Intel G33/G31
Night, we will work this out.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Last night I ran Memtest all night with all 3 sticks of Ram in their slots and there were no errors.

The missus used the computer quite a lot today without any problems until, while watching Dailymotion, the screen froze and then shortly after the BSOD appeared. I took a dump :sarc: and attached it here.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 545
    CPU
    Pentium Dual Core E5300 @2.6GHZ
    Memory
    3GB
    Graphics card(s)
    Intel G33/G31
It keeps coming up memory, but lets go by what you were doing when the problem happened
Go to search
type device manager
update your:
network driver
graphics driver
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I've just updated my Belkin Wireless G USB network adaptor and tried to update the drivers for my Intel G33/G31 Express Chipset Family (listed under "display adaptors") but found its drivers were already up to date. Is there anything else I should try to update?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 545
    CPU
    Pentium Dual Core E5300 @2.6GHZ
    Memory
    3GB
    Graphics card(s)
    Intel G33/G31
To get the most current go to the manufactuers website
Do it for network and
Graphics.
Windows update is rarely current with drivers.
intel will even check your drivers
http://downloadcenter.intel.com/
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I ran the intel driver update tool and found the graphics drivers were current. I went to Belkin's site and updated my driver for my network adaptor. Should I have my missus bug test again until the next the BSOD or update in a week if there are no issues?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 545
    CPU
    Pentium Dual Core E5300 @2.6GHZ
    Memory
    3GB
    Graphics card(s)
    Intel G33/G31
Thats all we can do. Use the computer as normal, if you get a BSOD, give us the dump.
I dont like they keep coming up Memory and you say that you tested. Do you have dual channel memory?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I wouldn't know. I do know I have a dual core processor. Is there any way I can check whether I have dual channel memory?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 545
    CPU
    Pentium Dual Core E5300 @2.6GHZ
    Memory
    3GB
    Graphics card(s)
    Intel G33/G31

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
3.00 GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)

Is there any way of making it single channel without compromising too much on speed?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 545
    CPU
    Pentium Dual Core E5300 @2.6GHZ
    Memory
    3GB
    Graphics card(s)
    Intel G33/G31
noob1 said:
I don't mess about:p

I'm absolutely positive I did it for 8 passes, firstly with all 3 sticks (each 1GB) in and then with each stick in on its own.

I don't think anything would be achieved by doing it again.
Click to expand...

OK you tested each stick alone that should compensate for dual channel.
I dont know of a way not to compromise speed if you go to single channel.

Just use the computer and report back.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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