BSOD Error Code 3B. Used SF Diag Tool V4.

A

AsYouL4yDying

Member
Long story here. My computer stopped booting up one day for some reason unbeknownst to me. I could only boot in Safe Mode. I ran CCleaner, and Malwarebytes with no luck. I enabled Windows Installer in Safe Mode, and deleted some recently downloaded programs. I also tried windows repair, and a disk repair. Anyway, now when I boot in normal mode, I get to the desktop and immediately get BSoD, Error Code 3B.

I ran SF Diag Tool, but when I click "Browse" after clicking the attachments button, nothing happens. Also, I dont seem to be able to type the file name into the Attachments window, aaaannnddd "Paste" isnt working either. :sarc:

UPDATE: SF Diag Tool Folder attached below.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Acer Aspire X1200
Welcome
Give this a try
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD.
Hard Disc Controller must be set to IDE in BIOS and Bios must be set to boot from the CD Boot Priority - Change

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.




Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
  • Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
  • Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
  • Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I was able to get to the Repair Menu without making a DVD. I ran Startup Repair which showed no errors, and then I did Windows Memory Diagnostic Tool. I left the computer for while, and when I came back it was at the login screen. I'm in Normal mode, and all seems well so far. I'll report back if I have any more problems.

Thanks!
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire X1200
Your welcome, I hope that your problem is solved.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Can you give me the report this time?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Crap....i should have done that while the computer was working. I'll try to get the files on a flash drive, and use another computer to attach them here.
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire X1200
Take your time
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
When you post then add to the post, I do not get a notice. Always make a new post if you have a question
ugCheck 3B, {c000001d, fffffa600ca40d30, fffffa600cf31020, 0}
Probably caused by : Unknown_Module_fffffa60`00c096e0 ( Unknown_Module_fffffa60`00c096e0>+be37650 )
This is what you sent, not much better than the others. In fact its worse.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
richc46 said:
When you post then add to the post, I do not get a notice. Always make a new post if you have a question
ugCheck 3B, {c000001d, fffffa600ca40d30, fffffa600cf31020, 0}
Probably caused by : Unknown_Module_fffffa60`00c096e0 ( Unknown_Module_fffffa60`00c096e0>+be37650 )
This is what you sent, not much better than the others. In fact its worse.
Click to expand...

So what does that mean? The computer doesnt know what is causing the issue?
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire X1200
It means this particular time it did not gather enough information to make a good analysis.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
All you have to do is use the computer normally and when you get a bosd send it to us
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I get BSOD every time I boot in normal mode. As soon as the desktop loads I get it with the error code 3B.

I cant do anything at all in normal mode because it happens so fast.

All I can really do is restart in Safe Mode, then run the test that way.

I can recreate a BSOD right now, reboot, and run the test again.....if that would help. (?)
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire X1200
Narrowed down to the program causing the issue. Strangely enough, it was a factory default program. Uninstalled it, and everything seems fine so far. I'll report back if I have any issues.
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire X1200
I think that we nailed it, just take your time.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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