Thanks in advance for your time and effort.
I've been dealing with this issue for several days now. Currently I am using my old computer to communicate to this forum.
I turn on my computer and choose the option to start windows normally (after an "unexpected shut down"). I am able to log on and gain access to my user account. I have limited arbitrary programs on startup to allow me additional time to run diagnostics and successfully DL Malwarebytes Anti-Malware software before my system shut(s) down. I cannot successfully complete a full scan though b/c my system shuts off. A brief look at a Quick Scan on Malwarebytes has indicated that it detected 4 instances of Malware on my system but without it completing, I cannot quarrantine anything and my computer shuts off.
I cannot perform a full diagnostics scan either.
Below are the problem details which may indicate how I can proceed to repair the problem. Any help with this issue is greatly appreciated.
problem event name: Blue Screen
OS Version: 6.0.06002.2.2.0.768.3
Locale ID: 1033
BC Code: 50
BCP1: FFFFFA60025c8000
BCP2: 0000000000000001
BCP3: FFFFFA6002A45D3B
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack 2_0
Product: 768_1
Files That Help Describe The Problem
C:\Windows\Minidump\Mini072112-01.dmp
C:\Users\Owner\AppData\Local\Temp\Wer-291347-0SysData.xml
C:\Users\Owner\AppData\Local\Temp\Wer7856.tmp.version.txt
A Subsequent variation has changed as thus:
BCP1: FFFFFA6008F84000
BCP2: 0000000000000001
BCP3: FFFFFA6002A4C0AA
Files That Help Describe The Problem
C:\Windows\Minidump\Mini072112-03.dmp
C:\Users\Owner\AppData\Local\Temp\Wer-242909-0sysData.xml
C:\Users\Owner\AppData\Local\Temp\Wer9C8C.tmp.version.txt
Please advise as to what I should do to fix this problem. I may require detailed instruction as I am not highly proficient at navigating all the things I need to repair the problem.
I've been dealing with this issue for several days now. Currently I am using my old computer to communicate to this forum.
I turn on my computer and choose the option to start windows normally (after an "unexpected shut down"). I am able to log on and gain access to my user account. I have limited arbitrary programs on startup to allow me additional time to run diagnostics and successfully DL Malwarebytes Anti-Malware software before my system shut(s) down. I cannot successfully complete a full scan though b/c my system shuts off. A brief look at a Quick Scan on Malwarebytes has indicated that it detected 4 instances of Malware on my system but without it completing, I cannot quarrantine anything and my computer shuts off.
I cannot perform a full diagnostics scan either.
Below are the problem details which may indicate how I can proceed to repair the problem. Any help with this issue is greatly appreciated.
problem event name: Blue Screen
OS Version: 6.0.06002.2.2.0.768.3
Locale ID: 1033
BC Code: 50
BCP1: FFFFFA60025c8000
BCP2: 0000000000000001
BCP3: FFFFFA6002A45D3B
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack 2_0
Product: 768_1
Files That Help Describe The Problem
C:\Windows\Minidump\Mini072112-01.dmp
C:\Users\Owner\AppData\Local\Temp\Wer-291347-0SysData.xml
C:\Users\Owner\AppData\Local\Temp\Wer7856.tmp.version.txt
A Subsequent variation has changed as thus:
BCP1: FFFFFA6008F84000
BCP2: 0000000000000001
BCP3: FFFFFA6002A4C0AA
Files That Help Describe The Problem
C:\Windows\Minidump\Mini072112-03.dmp
C:\Users\Owner\AppData\Local\Temp\Wer-242909-0sysData.xml
C:\Users\Owner\AppData\Local\Temp\Wer9C8C.tmp.version.txt
Please advise as to what I should do to fix this problem. I may require detailed instruction as I am not highly proficient at navigating all the things I need to repair the problem.
Last edited:
My Computer
System One
-
- Manufacturer/Model
- HP Pavilion Elite m9520f
- CPU
- Intel Core 2 Quad Processor Q8300
- Motherboard
- IDK
- Memory
- 8GB System Memory
- Graphics card(s)
- NVIDIA Geforce 9600 GS with 768MB dedicated video memory
- Sound Card
- IDK
- Monitor(s) Displays
- HP w2207h
- Screen Resolution
- 1680x1050