Computer shutting down on it's own during game play.

Pheonixs · Apr 22, 2012

I'm not getting a blue screen but my computer is shutting down all on it's own while i'm in a middle of a game, and at the very end of it and i donno where to put it/what is going on. I added the asked for files though ^_^.

Vista Business x32 bit
OEM
about 3-4 years old (Can't remember) Had to replace the hard drive once though(fried) everything else is the same

Pheonixs · Apr 22, 2012

Oh i also did a whocrashed check and this is what it came up with.

On Sun 4/22/2012 2:37:00 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini042212-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xCDB3F)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF85AB2578, 0xFFFFFFFF875A2030, 0xFFFFFFFF8B206658)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Sun 4/22/2012 2:37:00 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt!KeBugCheckEx+0x1E)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF85AB2578, 0xFFFFFFFF875A2030, 0xFFFFFFFF8B206658)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe DRIVER_POWER_STATE_FAILURE

usasma · Apr 23, 2012

Are you monitoring the system temps (I see that you have Speedfan installed)? If so, what are the temps before it shuts down?

There are 2 memory dumps in the uploaded files:

The first blames your Intel storage drivers, but sptd.sys (a component of Daemon Tools) is also involved. Please do the following:

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

Some free alternatives (I don't use them, so I can't comment on them)
KernSafe iSCSI initiator, Virtual CD/DVD-RW Emulator, Virtual Encryption Disk and Virtual CD/DVD-ROM Emulator All-in-One free software.
MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor

Then visit the PC Manufacturer's website and download/install the Intel storage and chipset drivers for your system.

The second blames your wireless drivers. Please do the following:
- download a fresh set of the wireless drivers from the PC Manufacturer's website
- uninstall the current software/drivers for the wireless card from your system
- install the freshly downloaded drivers
- test for further BSOD's

I'm also concerned about your Norton protection software as it dates from 2008.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[FONT=lucida console]
sptd.sys                Sun Feb 27 14:28:51 2011 (4D6AA5F3)
[COLOR=Red]iastorv.sys             Fri Sep 28 14:17:27 2007 (46FD4537)[/COLOR]
[COLOR=Red]iastor.sys              Wed Mar 21 15:23:05 2007 (46018619)[/COLOR]
[COLOR=Red]SYMEFA.SYS              Thu Aug 28 00:38:44 2008 (48B62BD4)[/COLOR]
auy1djwt.SYS            Mon Mar 28 11:41:28 2011 (4D90AC28)
nvlddmkm.sys            Wed Feb 29 12:59:51 2012 (4F4E6797)
nvBridge.kmd            Fri Jan 07 20:57:19 2011 (4D27C47F)
[COLOR=Red]yk60x86.sys             Thu Dec 06 07:25:16 2007 (4757EA2C)[/COLOR]
GEARAspiWDM.sys         Mon May 18 08:16:53 2009 (4A1151B5)
[COLOR=Red]bcmwl6.sys              Fri Oct 12 18:29:48 2007 (470FF55C)[/COLOR]
[COLOR=Red]rimmptsk.sys            Fri Feb 15 04:01:16 2008 (47B554DC)[/COLOR]
[COLOR=Red]rimsptsk.sys            Sun Jul 29 21:42:56 2007 (46AD4220)[/COLOR]
[COLOR=Red]rixdptsk.sys            Sun Jul 29 22:54:01 2007 (46AD52C9)[/COLOR]
[COLOR=Red]Apfiltr.sys             Mon Jun 25 05:53:10 2007 (467F9086)[/COLOR]
vrtaucbl.sys            Mon Feb 15 12:07:04 2010 (4B797F38)
[COLOR=Red]stwrt.sys               Thu Sep 13 11:29:43 2007 (46E95767)[/COLOR]
[COLOR=Red]OEM02Dev.sys            Wed Oct 10 22:29:05 2007 (470D8A71)[/COLOR]
[COLOR=Red]OEM02Vfx.sys            Mon Mar 05 05:45:03 2007 (45EBF4AF)[/COLOR]
[COLOR=Red]tcusb.sys               Sat Mar 10 08:40:59 2007 (45F2B56B)[/COLOR]
[COLOR=Red]nwdelmdm.sys            Tue Nov 28 16:49:51 2006 (456CAEFF)[/COLOR]
[COLOR=Red]nwdelser.sys            Tue Nov 28 16:49:51 2006 (456CAEFF)[/COLOR]
[COLOR=Red]SYMTDI.SYS              Fri Aug 22 19:47:22 2008 (48AF500A)[/COLOR]
[COLOR=Red]SYMEVENT.SYS            Mon Aug 04 19:28:32 2008 (489790A0)[/COLOR]
[COLOR=Red]SYMREDRV.SYS            Fri Aug 22 19:47:56 2008 (48AF502C)[/COLOR]
[COLOR=Red]SYMDNS.SYS              Fri Aug 22 19:47:25 2008 (48AF500D)[/COLOR]
[COLOR=Red]SYMNDISV.SYS            Fri Aug 22 19:49:58 2008 (48AF50A6)[/COLOR]
[COLOR=Red]SYMFW.SYS               Fri Aug 22 19:47:45 2008 (48AF5021)[/COLOR]
[COLOR=Red]SymIMv.sys              Tue Aug 05 21:56:06 2008 (489904B6)[/COLOR]
[COLOR=Red]SRTSPX.SYS              Tue Aug 19 14:49:52 2008 (48AB15D0)[/COLOR]
IDSvix86.sys            Tue Nov 22 15:22:09 2011 (4ECC0471)
[COLOR=Red]btwavdt.sys             Thu Nov 02 18:53:30 2006 (454A76EA)[/COLOR]
eeCtrl.sys              Fri Jan 20 18:33:15 2012 (4F19F9BB)
[COLOR=Red]btwaudio.sys            Fri Nov 03 20:33:06 2006 (454BDFC2)[/COLOR]
EraserUtilRebootDrv.sys Fri Jan 20 18:33:18 2012 (4F19F9BE)
[COLOR=Red]btwrchid.sys            Thu Nov 02 18:50:38 2006 (454A763E)[/COLOR]
[COLOR=Red]ccHPx86.sys             Mon Aug 25 20:00:37 2008 (48B347A5)[/COLOR]
[COLOR=Red]BHDrvx86.sys            Fri Aug 15 23:24:14 2008 (48A6485E)[/COLOR]
NAVEX15.SYS             Fri Jul 29 08:07:28 2011 (4E32A280)
NAVENG.SYS              Fri Jul 29 08:10:02 2011 (4E32A31A)
[COLOR=Red]atksgt.sys              Wed Jun 18 05:14:55 2008 (4858D20F)[/COLOR]
[COLOR=Red]lirsgt.sys              Tue Jun 17 10:41:11 2008 (4857CD07)[/COLOR]
[COLOR=Red]SRTSP.SYS               Tue Aug 19 14:47:50 2008 (48AB1556)[/COLOR]
a6vpl508.SYS            Mon Mar 28 11:41:28 2011 (4D90AC28)
[/FONT]

Code:

[FONT=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini042212-01.dmp]
Built by: 6002.18533.x86fre.vistasp2_gdr.111025-0338
Debug session time: Sun Apr 22 10:37:00.063 2012 (UTC - 4:00)
System Uptime: 0 days 3:28:23.361
*** WARNING: Unable to verify timestamp for bcmwl6.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl6.sys
Probably caused by : bcmwl6.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_bcmwl6.sys
Bugcheck code 0000009F
Arguments 00000003 85ab2578 875a2030 8b206658
BiosVersion = A12
BiosReleaseDate = 11/19/2008
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T9300  @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2493
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini041012-01.dmp]
Built by: 6002.18533.x86fre.vistasp2_gdr.111025-0338
Debug session time: Tue Apr 10 02:37:08.125 2012 (UTC - 4:00)
System Uptime: 1 days 5:40:39.333
*** WARNING: Unable to verify timestamp for iastor.sys
*** ERROR: Module load completed but symbols could not be loaded for iastor.sys
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : iastor.sys ( iastor+39af5 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8086
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID:  0x8086_iastor+39af5
Bugcheck code 00008086
Arguments 00000000 00000000 00000000 00000000
BiosVersion = A12
BiosReleaseDate = 11/19/2008
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T9300  @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2493
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/FONT]

Pheonixs · Apr 28, 2012

I did what you said to do, and I even downloaded nvidea's powermizer to see if that would help as well. And it worked fine for one day. But today it happened again o-o.

Patonb · Apr 28, 2012

What are your temperatures? My laptop gets toasty gaming.

Youre gaming on a laptop, with the evil 8'series gpu's, which really leads me to possibly a heat issue.

You may also have memory issues, possibly heat related, which will toss out diferent bsod drivers.

I'd get hwmonitor and run it will gaming and alt-tab to it every so often to see the temps, as it high-low records it.
CPUID - System & hardware benchmark, monitoring, reporting

usasma · Apr 28, 2012

In addition to Patonb's excellent advice, please generate a new set of the jcgriff2 reports and upload them with your next post.

Pheonixs · Apr 28, 2012

here are the files. And yes my labtop does seem to heat up alot. it's only the right side during usage that becomes hot.

Patonb · Apr 28, 2012

Yha thats probably the side where the heat sinks run too.

It'd be a good idea to look for a service manual and youtube video to pop open the case and clean it out.

usasma · Apr 29, 2012

The uploaded files aren't complete. You've uploaded the jcgriff2 exe (executable) file - not the reports that it generates.

Computer shutting down on it's own during game play.

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