Solved Compaq Presario C700 Notebook PC Freezing.

J

Jorge617

Member
This is my System Information.

OS Name Microsoft® Windows Vista™ Home Basic
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MATRIX
System Manufacturer Hewlett-Packard
System Model Compaq Presario C700 Notebook PC
System Type X86-based PC
Processor Intel(R) Celeron(R) CPU 550 @ 2.00GHz, 1995 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.32, 3/19/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Republic of the Philippines
Hardware Abstraction Layer Version = "6.0.6000.16407"
User Name Matrix\Jorge
Time Zone Malay Peninsula Standard Time
Total Physical Memory 1,013.41 MB
Available Physical Memory 92.98 MB
Total Virtual Memory 2.23 GB
Available Virtual Memory 1.13 GB
Page File Space 1.28 GB
Page File C:\pagefile.sys


Well, my problem started years ago (Yes i've been suffering for all this years using safemode with networking) when i start he laptop after going to desktop right about 10 - 20 mins. it freezes then after about 50 - 60 secs. the mouse stops too and i don't know the problem please help me i tried System Restore already and if you can help me identify the problem and fix this thanks.:confused:
 

My Computer

System One

Hi,

Firstly, you are running Vista without updating at all & only have 1Gig of RAM (2Gig minimum, recommended).

You need to update!
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity Plus 2x USB (160Gig each) external HDD BluRay & DVD Weiters HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device AlViDrv BDDVDROM SCSI CdRom (Blueray) Device TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
I wholeheartedly agree that you should update to sp2. There have been many fixes in sp1 and sp2.

Lottiemansion- I think that Microsoft recommends that one have a minimum of 1 Gb of Ram if you're going to run Aero. However, he's using Home Basic which doesn't have Aero. No question that more RAM is better in any case. Any thoughts?

It smells like a power supply or graphics problem except that he can run in Safe Mode. Of course, he's running on the basic drivers in Safe Mode. It may be that he needs to reinstall the motherboard drivers from HP. I would try that first.

The other thing you can check is that the fans and the air intakes on the laptop are clean to ensure it's not an overheating problem.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
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