Burned throu 2 hard drives in 2 years

dcrogers28 · Apr 7, 2012

I have a pavilion dv7 with Vista Home Premium x64 OS that is the factory installed OS. Please analyze the information

usasma · Apr 8, 2012

Why do you say you've burned through 2 hard drives in 2 years?
I only see 2 memory dumps in this upload.

You only have 230 updates after SP2 - most systems have 350 or more. Please check Windows Update for any available updates.

You have a wireless USB device. I've started to see problems with these devices in Vista (they are known to cause BSOD's in Win7) - so I'd suggest:
- downloading a fresh copy of the latest drivers for it.
- uninstalling the current drivers
- installing the freshly downloaded drivers

Your iPhone has problems with this system. Please uninstall the iPhone software and remove the device from your system. If you're using iTunes, uninstall that also. Then reinstall a fresh copy of iTunes to see if that fixes the problem with the iPhone. (It's in the MSINFO32 file under Components...Problem Devices)

Lot's of Norton stuff in the memory dump driver listing. Just in case, please do this:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
- IMMEDIATELY install and update the free antivirus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

Lot's of older drivers in the system - but it's hard to tell which are outdated and which are just old.
Please visit the HP website and update all drivers for your system.

Just FYI - I spotted 3 different BSOD's in the WER section of MSINFO32. If they are accurate, then this could be the start of a hardware problem. Let's keep a close eye on the system after all the steps above. Should the BSOD's continue, then we'll probably ask you to start with hardware diagnostics ( Hardware Diags )

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
[Color=Red]hpcisss.sys             Fri Mar 09 15:17:45 2007 (45F1C0E9)[/Color]
[Color=Red]nvraid.sys              Wed Jun 06 16:34:01 2007 (46671A39)[/Color]
[Color=Red]iastorv.sys             Fri Sep 28 14:32:10 2007 (46FD48AA)[/Color]
[Color=Red]lsi_scsi.sys            Fri Jun 29 20:56:26 2007 (4685AA3A)[/Color]
amd_sata.sys            Fri Apr 15 14:36:50 2011 (4DA89042)
amd_xata.sys            Fri Apr 15 14:36:52 2011 (4DA89044)
[Color=Red]adp94xx.sys             Tue Apr 24 17:11:20 2007 (462E7278)[/Color]
[Color=Red]adpahci.sys             Tue May 01 13:30:09 2007 (46377921)[/Color]
[Color=Red]adpu160m.sys            Wed Feb 21 13:52:01 2007 (45DC94D1)[/Color]
[Color=Red]adpu320.sys             Tue Feb 27 19:04:15 2007 (45E4C6FF)[/Color]
[Color=Red]djsvs.sys               Tue Apr 11 20:21:48 2006 (443C481C)[/Color]
[Color=Red]arc.sys                 Thu May 24 17:27:55 2007 (4656035B)[/Color]
[Color=Red]arcsas.sys              Fri May 25 14:59:06 2007 (465731FA)[/Color]
[Color=Red]nfrd960.sys             Tue Jun 06 17:11:48 2006 (4485EF94)[/Color]
[Color=Red]nvstor.sys              Wed Jun 06 16:34:00 2007 (46671A38)[/Color]
AtihdLH6.sys            Thu Mar 31 03:15:13 2011 (4D942A01)
[Color=Red]elxstor.sys             Wed Apr 11 12:01:20 2007 (461D0650)[/Color]
[Color=Red]iirsp.sys               Tue Dec 13 16:47:54 2005 (439F418A)[/Color]
[Color=Red]iteatapi.sys            Thu Aug 10 22:11:37 2006 (44DBE759)[/Color]
[Color=Red]iteraid.sys             Thu Aug 10 21:37:49 2006 (44DBDF6D)[/Color]
[Color=Red]lsi_fc.sys              Fri Jun 29 21:01:16 2007 (4685AB5C)[/Color]
[Color=Red]lsi_sas.sys             Fri Jun 29 21:00:56 2007 (4685AB48)[/Color]
[Color=Red]megasas.sys             Fri May 25 18:21:12 2007 (46576158)[/Color]
[Color=Red]megasr.sys              Mon Jul 02 17:50:03 2007 (4689730B)[/Color]
[Color=Red]mraid35x.sys            Thu Sep 07 21:21:20 2006 (4500C590)[/Color]
[Color=Red]ql2300.sys              Fri Mar 09 18:32:16 2007 (45F1EE80)[/Color]
[Color=Red]ql40xx.sys              Thu Jul 06 15:38:12 2006 (44AD66A4)[/Color]
[Color=Red]sisraid2.sys            Fri Apr 13 18:34:45 2007 (46200585)[/Color]
[Color=Red]sisraid4.sys            Mon Apr 23 13:37:35 2007 (462CEEDF)[/Color]
[Color=Red]symc8xx.sys             Fri Nov 11 15:40:02 2005 (437501A2)[/Color]
[Color=Red]sym_hi.sys              Fri Nov 11 16:06:41 2005 (437507E1)[/Color]
[Color=Red]sym_u3.sys              Thu Oct 20 20:13:08 2005 (43583294)[/Color]
[Color=Red]uliahci.sys             Fri May 04 12:34:22 2007 (463B608E)[/Color]
[Color=Red]ulsata.sys              Tue Sep 19 20:06:53 2006 (4510861D)[/Color]
[Color=Red]ulsata2.sys             Tue Sep 19 20:18:11 2006 (451088C3)[/Color]
[Color=Red]vsmraid.sys             Wed May 30 17:16:11 2007 (465DE99B)[/Color]
SYMDS64.SYS             Mon May 16 18:15:03 2011 (4DD1A1E7)
SYMEFA64.SYS            Tue Nov 22 19:49:28 2011 (4ECC4318)
AtiPcie64.sys           Wed Mar 10 09:33:45 2010 (4B97ADC9)
[Color=Red]hpdskflt.sys            Tue Mar 18 17:25:31 2008 (47E0334B)[/Color]
atikmpag.sys            Thu May 12 17:20:29 2011 (4DCC4F1D)
amdiox64.sys            Thu Feb 18 10:17:53 2010 (4B7D5A21)
atikmdag.sys            Thu May 12 17:46:26 2011 (4DCC5532)
[Color=Red]SynTP.sys               Fri Jan 18 13:50:49 2008 (4790F509)[/Color]
[Color=Red]enecir.sys              Thu Jan 24 00:24:23 2008 (47982107)[/Color]
athrx.sys               Sun Aug 21 23:16:20 2011 (4E51CA04)
Rtlh64.sys              Wed Apr 27 09:46:57 2011 (4DB81E51)
usbfilter.sys           Wed Dec 15 05:34:49 2010 (4D0899C9)
[Color=Red]HpqKbFiltr.sys          Mon Jun 18 18:13:11 2007 (46770377)[/Color]
[Color=Red]Accelerometer.sys       Tue Mar 18 17:25:31 2008 (47E0334B)[/Color]
stwrt64.sys             Tue Jul 21 18:42:28 2009 (4A664454)
SYMTDIV.SYS             Sat Nov 12 16:08:01 2011 (4EBEE031)
agrsm64.sys             Thu Aug 13 11:20:43 2009 (4A842F4B)
ccSetx64.sys            Fri Nov 04 18:05:25 2011 (4EB461A5)
Ironx64.SYS             Mon Nov 14 21:00:53 2011 (4EC1C7D5)
SYMEVENT64x86.SYS       Tue Nov 22 13:30:48 2011 (4ECBEA58)
SRTSPX64.SYS            Tue Nov 22 18:52:20 2011 (4ECC35B4)
IDSvia64.sys            Tue Nov 22 15:23:23 2011 (4ECC04BB)
eeCtrl64.sys            Fri Jan 20 18:39:48 2012 (4F19FB44)
EraserUtilRebootDrv.sys Fri Jan 20 18:39:49 2012 (4F19FB45)
BHDrvx64.sys            Fri Feb 10 22:28:02 2012 (4F35E042)
EX64.SYS                Fri Jul 29 09:15:11 2011 (4E32B25F)
[Color=Red]000.fcl                 Fri Sep 26 09:11:22 2008 (48DCDF7A)[/Color]
SRTSP64.SYS             Tue Nov 22 18:52:13 2011 (4ECC35AD)
ENG64.SYS               Fri Jul 29 09:17:51 2011 (4E32B2FF)
usbaapl64.sys           Tue Jan 10 19:56:04 2012 (4F0CDE24)
GEARAspiWDM.sys         Mon May 18 08:17:04 2009 (4A1151C0)
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini040712-01.dmp]
Built by: 6002.18484.amd64fre.vistasp2_gdr.110617-0336
Debug session time: Sat Apr  7 17:18:30.831 2012 (UTC - 4:00)
System Uptime: 1 days 1:30:45.086
Probably caused by : ntkrnlmp.exe ( nt!AlpcpReceiveMessagePort+17c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!AlpcpReceiveMessagePort+17c
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`020bff7c fffffa60`1808d1a0 00000000`00000000
BiosVersion = F.49
BiosReleaseDate = 08/17/2009
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini040612-01.dmp]
Built by: 6002.18484.amd64fre.vistasp2_gdr.110617-0336
Debug session time: Fri Apr  6 15:46:34.328 2012 (UTC - 4:00)
System Uptime: 0 days 16:54:00.320
Probably caused by : NETIO.SYS ( NETIO!NsipAccessCheck+178 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  ccSvcHst.exe
FAILURE_BUCKET_ID:  X64_0x3B_NETIO!NsipAccessCheck+178
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02107487 fffffa60`12e39d00 00000000`00000000
BiosVersion = F.49
BiosReleaseDate = 08/17/2009
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

Burned throu 2 hard drives in 2 years

dcrogers28

New Member

Attachments

My Computer

System One

usasma

Old and cranky

My Computer

System One