0x00000018 bsod on startup everytime

V

vrgadin

Member
hey guys i m having the 0x00000018 bsod on startup everytime.

i followed the forum instructions but unfortunately my winzip has expired and i cant attach my report

im going to try and send just the dump file
 

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ok i did that, now where is the zipped file located?

ok here it is
 

My Computer

System One

  • Manufacturer/Model
    dell xps 410
    CPU
    core 2 duo 2.4 e6600
    Memory
    4 gigs g skill
    Graphics card(s)
    9800 gt
If you are using software known as ad- aware, that looks like the cause.
Make a system restore point, remove ad aware
Then download malwarebytes, its at least as good and and make a once a week scan.
Download Microsoft Security essentials and use that as your real time protection.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
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    DSL provided by ATT
richc46 said:
If you are using software known as ad- aware, that looks like the cause.
Make a system restore point, remove ad aware
Then download malwarebytes, its at least as good and and make a once a week scan.
Download Microsoft Security essentials and use that as your real time protection.
Click to expand...

the uninstaller cannot be used in safe mode, can i manually delete the folder in program files?

also i wasnt able to run chkdsk during this ordeal....hope that dosent mean my hd is fried
 

My Computer

System One

  • Manufacturer/Model
    dell xps 410
    CPU
    core 2 duo 2.4 e6600
    Memory
    4 gigs g skill
    Graphics card(s)
    9800 gt
No you cant just delete the folder. AntiVirus have components all over the place. You can try this
This is the driver that caused the problem
Lbd.sys
Go to the driver and change the .sys to .bup, that should let you boot. Then uninstall the whole package.
Driver location

Driver Location
C-->Windows-->System 32-->drivers.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
so far so good hasnt crashed yet. lets hope it stays this way. + rep to both of you u saved me $75 an hour, now i can get back to rift!
 

My Computer

System One

  • Manufacturer/Model
    dell xps 410
    CPU
    core 2 duo 2.4 e6600
    Memory
    4 gigs g skill
    Graphics card(s)
    9800 gt

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
quick question. ad aware is gone yet the lbd. driver is still in "drivers" can i delete it?
 

My Computer

System One

  • Manufacturer/Model
    dell xps 410
    CPU
    core 2 duo 2.4 e6600
    Memory
    4 gigs g skill
    Graphics card(s)
    9800 gt
Yes, you can delete it now, but if it is not causing problems just let it stay with the .bup. Why look for trouble?
Look at my last post, too. Thanks for the rep.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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