chasinspace
Member
Ok So here is the issue :I'm getting a 0xA0 internal power error on shut down every time.
The minidump file points to ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
I've updated my BIOS, but no change.
Now I tried to run the BSOD Dump & System File Collection app, that you folks ask for, 3 times but I get another bsod before it completes think its 0x8 something, so that won't work.
Here is the system info for the machine.
OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
OS Manufacturer Microsoft Corporation
System Manufacturer Acer
System Model Aspire 5720
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU T5250 @ 1.50GHz, 1500 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Acer V1.45, 10/11/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "6.0.6002.18005"
Installed Physical Memory (RAM) 1.00 GB
Total Physical Memory 1.00 GB
Available Physical Memory 63.3 MB
Total Virtual Memory 3.89 GB
Available Virtual Memory 2.93 GB
Page File Space 2.93 GB
and here is the !analyze-v report:
I've also done the 'lmv' report, but its 53 pages long. if needed I could try it as an attachment.
I hope you can help, even though I haven't done things as I should - not from lack of trying.
The minidump file points to ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
I've updated my BIOS, but no change.
Now I tried to run the BSOD Dump & System File Collection app, that you folks ask for, 3 times but I get another bsod before it completes think its 0x8 something, so that won't work.
Here is the system info for the machine.
OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
OS Manufacturer Microsoft Corporation
System Manufacturer Acer
System Model Aspire 5720
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU T5250 @ 1.50GHz, 1500 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Acer V1.45, 10/11/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "6.0.6002.18005"
Installed Physical Memory (RAM) 1.00 GB
Total Physical Memory 1.00 GB
Available Physical Memory 63.3 MB
Total Virtual Memory 3.89 GB
Available Virtual Memory 2.93 GB
Page File Space 2.93 GB
and here is the !analyze-v report:
Code:
[COLOR=black][FONT=Courier]Microsoft (R) Windows Debugger Version 6.12.0002.633 X86[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Copyright (c) Microsoft Corporation. All rights reserved.[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Loading Dump File [C:\Windows\Minidump\Mini081711-06.dmp][/FONT][/COLOR]
[COLOR=black][FONT=Courier]Mini Kernel Dump File: Only registers and stack trace are available[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Symbol search path is: SRV*c:\local cache*[URL]http://msdl.microsoft.com/download/symbols[/URL][/FONT][/COLOR]
[COLOR=black][FONT=Courier]Executable search path is: [/FONT][/COLOR]
[COLOR=black][FONT=Courier]Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Product: WinNt, suite: TerminalServer SingleUserTS Personal[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Built by: 6002.18484.x86fre.vistasp2_gdr.110617-0336[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Machine Name:[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Kernel base = 0x8284d000 PsLoadedModuleList = 0x82964c70[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Debug session time: Wed Aug 17 20:49:24.410 2011 (UTC - 4:00)[/FONT][/COLOR]
[COLOR=black][FONT=Courier]System Uptime: 0 days 0:14:27.162[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Loading Kernel Symbols[/FONT][/COLOR]
[COLOR=black][FONT=Courier]...............................................................[/FONT][/COLOR]
[COLOR=black][FONT=Courier]................................................................[/FONT][/COLOR]
[COLOR=black][FONT=Courier]..................................[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Loading User Symbols[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Loading unloaded module list[/FONT][/COLOR]
[COLOR=black][FONT=Courier].....[/FONT][/COLOR]
[COLOR=black][FONT=Courier]*******************************************************************************[/FONT][/COLOR]
[COLOR=black][FONT=Courier]* *[/FONT][/COLOR]
[COLOR=black][FONT=Courier]* Bugcheck Analysis *[/FONT][/COLOR]
[COLOR=black][FONT=Courier]* *[/FONT][/COLOR]
[COLOR=black][FONT=Courier]*******************************************************************************[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Use !analyze -v to get detailed debugging information.[/FONT][/COLOR]
[COLOR=black][FONT=Courier]BugCheck A0, {1, 6, 85b67128, 0}[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Followup: MachineOwner[/FONT][/COLOR]
[COLOR=black][FONT=Courier]---------[/FONT][/COLOR]
[COLOR=black][FONT=Courier]1: kd> !analyze -v[/FONT][/COLOR]
[COLOR=black][FONT=Courier]*******************************************************************************[/FONT][/COLOR]
[COLOR=black][FONT=Courier]* *[/FONT][/COLOR]
[COLOR=black][FONT=Courier]* Bugcheck Analysis *[/FONT][/COLOR]
[COLOR=black][FONT=Courier]* *[/FONT][/COLOR]
[COLOR=black][FONT=Courier]*******************************************************************************[/FONT][/COLOR]
[COLOR=black][FONT=Courier]INTERNAL_POWER_ERROR (a0)[/FONT][/COLOR]
[COLOR=black][FONT=Courier]The power policy manager experienced a fatal error.[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Arguments:[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Arg1: 00000001, Error Handling power IRP.[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Arg2: 00000006, The system has failed to allocate a necessary power irp.[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Arg3: 85b67128, target device object[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Arg4: 00000000, system power irp[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Debugging Details:[/FONT][/COLOR]
[COLOR=black][FONT=Courier]------------------[/FONT][/COLOR]
[COLOR=black][FONT=Courier]BUGCHECK_STR: 0xA0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]CUSTOMER_CRASH_COUNT: 6[/FONT][/COLOR]
[COLOR=black][FONT=Courier]DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT[/FONT][/COLOR]
[COLOR=black][FONT=Courier]PROCESS_NAME: wininit.exe[/FONT][/COLOR]
[COLOR=black][FONT=Courier]CURRENT_IRQL: 0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]LAST_CONTROL_TRANSFER: from 828532f7 to 8291ab3f[/FONT][/COLOR]
[COLOR=black][FONT=Courier]STACK_TEXT: [/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd48ec 828532f7 000000a0 00000001 00000006 nt!KeBugCheckEx+0x1e[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd493c 82b26b86 85b67128 00000003 00000000 nt!PopAllocateIrp+0xa0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4964 82b2699d 853dd01c 00000001 80cd4a48 nt!PopNotifyDevice+0x5f[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd49d4 82b26674 00000007 80cd4a68 8294db04 nt!PopSleepDeviceList+0xeb[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4a34 82b26413 80cd4a48 00000004 828f2050 nt!PoBroadcastSystemState+0x251[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4a6c 82b27459 b8b0f6e1 80cd4ba4 80cd4c28 nt!PopSetDevicesSystemState+0x7b[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4b90 82897c7a 00000006 00000000 00000004 nt!NtSetSystemPowerState+0x3ae[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4b90 82896b9d 00000006 00000000 00000004 nt!KiFastCallEntry+0x12a[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4c14 82b27161 00000006 00000004 c0000004 nt!ZwSetSystemPowerState+0x11[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4d44 82b00427 00000006 00000004 c0000004 nt!NtSetSystemPowerState+0xc0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4d58 82897c7a 00000002 0019fde0 77035ca4 nt!NtShutdownSystem+0x32[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4d58 77035ca4 00000002 0019fde0 77035ca4 nt!KiFastCallEntry+0x12a[/FONT][/COLOR]
[COLOR=black][FONT=Courier]WARNING: Frame IP not in any known module. Following frames may be wrong.[/FONT][/COLOR]
[COLOR=black][FONT=Courier]0019fde0 00000000 00000000 00000000 00000000 0x77035ca4[/FONT][/COLOR]
[COLOR=black][FONT=Courier]STACK_COMMAND: kb[/FONT][/COLOR]
[COLOR=black][FONT=Courier]FOLLOWUP_IP: [/FONT][/COLOR]
[COLOR=black][FONT=Courier]nt!PopAllocateIrp+a0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]828532f7 cc int 3[/FONT][/COLOR]
[COLOR=black][FONT=Courier]SYMBOL_STACK_INDEX: 1[/FONT][/COLOR]
[COLOR=black][FONT=Courier]SYMBOL_NAME: nt!PopAllocateIrp+a0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]FOLLOWUP_NAME: MachineOwner[/FONT][/COLOR]
[COLOR=black][FONT=Courier]MODULE_NAME: nt[/FONT][/COLOR]
[COLOR=black][FONT=Courier]IMAGE_NAME: ntkrpamp.exe[/FONT][/COLOR]
[COLOR=black][FONT=Courier]DEBUG_FLR_IMAGE_TIMESTAMP: 4dfb5603[/FONT][/COLOR]
[COLOR=black][FONT=Courier]FAILURE_BUCKET_ID: 0xA0_nt!PopAllocateIrp+a0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]BUCKET_ID: 0xA0_nt!PopAllocateIrp+a0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Followup: MachineOwner[/FONT][/COLOR]
[COLOR=black][FONT=Courier]---------[/FONT][/COLOR]
[COLOR=black][FONT=Courier]1: kd> !analyze -v[/FONT][/COLOR]
[COLOR=black][FONT=Courier]*******************************************************************************[/FONT][/COLOR]
[COLOR=black][FONT=Courier]* *[/FONT][/COLOR]
[COLOR=black][FONT=Courier]* Bugcheck Analysis *[/FONT][/COLOR]
[COLOR=black][FONT=Courier]* *[/FONT][/COLOR]
[COLOR=black][FONT=Courier]*******************************************************************************[/FONT][/COLOR]
[COLOR=black][FONT=Courier]INTERNAL_POWER_ERROR (a0)[/FONT][/COLOR]
[COLOR=black][FONT=Courier]The power policy manager experienced a fatal error.[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Arguments:[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Arg1: 00000001, Error Handling power IRP.[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Arg2: 00000006, The system has failed to allocate a necessary power irp.[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Arg3: 85b67128, target device object[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Arg4: 00000000, system power irp[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Debugging Details:[/FONT][/COLOR]
[COLOR=black][FONT=Courier]------------------[/FONT][/COLOR]
[COLOR=black][FONT=Courier]BUGCHECK_STR: 0xA0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]CUSTOMER_CRASH_COUNT: 6[/FONT][/COLOR]
[COLOR=black][FONT=Courier]DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT[/FONT][/COLOR]
[COLOR=black][FONT=Courier]PROCESS_NAME: wininit.exe[/FONT][/COLOR]
[COLOR=black][FONT=Courier]CURRENT_IRQL: 0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]LAST_CONTROL_TRANSFER: from 828532f7 to 8291ab3f[/FONT][/COLOR]
[COLOR=black][FONT=Courier]STACK_TEXT: [/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd48ec 828532f7 000000a0 00000001 00000006 nt!KeBugCheckEx+0x1e[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd493c 82b26b86 85b67128 00000003 00000000 nt!PopAllocateIrp+0xa0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4964 82b2699d 853dd01c 00000001 80cd4a48 nt!PopNotifyDevice+0x5f[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd49d4 82b26674 00000007 80cd4a68 8294db04 nt!PopSleepDeviceList+0xeb[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4a34 82b26413 80cd4a48 00000004 828f2050 nt!PoBroadcastSystemState+0x251[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4a6c 82b27459 b8b0f6e1 80cd4ba4 80cd4c28 nt!PopSetDevicesSystemState+0x7b[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4b90 82897c7a 00000006 00000000 00000004 nt!NtSetSystemPowerState+0x3ae[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4b90 82896b9d 00000006 00000000 00000004 nt!KiFastCallEntry+0x12a[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4c14 82b27161 00000006 00000004 c0000004 nt!ZwSetSystemPowerState+0x11[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4d44 82b00427 00000006 00000004 c0000004 nt!NtSetSystemPowerState+0xc0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4d58 82897c7a 00000002 0019fde0 77035ca4 nt!NtShutdownSystem+0x32[/FONT][/COLOR]
[COLOR=black][FONT=Courier]80cd4d58 77035ca4 00000002 0019fde0 77035ca4 nt!KiFastCallEntry+0x12a[/FONT][/COLOR]
[COLOR=black][FONT=Courier]WARNING: Frame IP not in any known module. Following frames may be wrong.[/FONT][/COLOR]
[COLOR=black][FONT=Courier]0019fde0 00000000 00000000 00000000 00000000 0x77035ca4[/FONT][/COLOR]
[COLOR=black][FONT=Courier]STACK_COMMAND: kb[/FONT][/COLOR]
[COLOR=black][FONT=Courier]FOLLOWUP_IP: [/FONT][/COLOR]
[COLOR=black][FONT=Courier]nt!PopAllocateIrp+a0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]828532f7 cc int 3[/FONT][/COLOR]
[COLOR=black][FONT=Courier]SYMBOL_STACK_INDEX: 1[/FONT][/COLOR]
[COLOR=black][FONT=Courier]SYMBOL_NAME: nt!PopAllocateIrp+a0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]FOLLOWUP_NAME: MachineOwner[/FONT][/COLOR]
[COLOR=black][FONT=Courier]MODULE_NAME: nt[/FONT][/COLOR]
[COLOR=black][FONT=Courier]IMAGE_NAME: ntkrpamp.exe[/FONT][/COLOR]
[COLOR=black][FONT=Courier]DEBUG_FLR_IMAGE_TIMESTAMP: 4dfb5603[/FONT][/COLOR]
[COLOR=black][FONT=Courier]FAILURE_BUCKET_ID: 0xA0_nt!PopAllocateIrp+a0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]BUCKET_ID: 0xA0_nt!PopAllocateIrp+a0[/FONT][/COLOR]
[COLOR=black][FONT=Courier]Followup: MachineOwner[/FONT][/COLOR]
[COLOR=black][FONT=Courier]---------[/FONT][/COLOR]
I've also done the 'lmv' report, but its 53 pages long. if needed I could try it as an attachment.
I hope you can help, even though I haven't done things as I should - not from lack of trying.
Last edited by a moderator:
My Computer
System One
-
- Manufacturer/Model
- Acer Aspire 5720