Error: 0x80070057 -The parameter is incorrect

E

EricaPoe

Member
HELP! My computer has been screwed up for the past two days, and usually when things get this bad I use System Restore to get my poor acer back to normal, but now I try to start System Restore and when the program tries to run I get this message:
Error: 0x80070057 - The parameter is incorrect

The bug I had was pretty brutal. Nothing on my computer would run without me going through and finding the proper program to run it. I managed to get "exe." things running (whatever those are) because I wanted to install Microsoft Security Essentials and it was an "exe." thingy (trust me I only sound stupid).

So after I noticed that I couldn't change my theme, or Display Settings in the personalization menu, Windows Defender couldn't run, and System Restore couldn't run either, I realized there is still a huge problem with my computer that I alone am incapable of solving. Now I'm at the point where I just want to reset my computer to factory settings, so on the boot up screen I press F8 to get to the "repair computer" option, but then I can't even do that because it takes me to some login screen and with a blank username and password boxes. I tried using my usual username and password that I use to access my normal computer account but those didn't work, and I have no idea of what else to put.

I seriously need help!!!! PLEASE PLEASE I WANT MY POOR LAPTOP TO BE NORMAL AGAIN! It's like working with a handicap computer! :cry:
 

My Computer

System One

Welcome
Run a full anti virus scan
Download and run a full, updated scan with malwarebytes. If these are negative, try and see if this helps
Try to reset the exe and lnk(LNK) associations.
Default File Type Associations - Restore
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
alright well I went to run the virus scan and it said to complete cleanup restart your computer, so I did, and after i logged back on my computer crashed, ya know blue screen ERROR the whole nine yards, so I restarted in safe mode and am running a malware scan! I really hope this works!
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Alright I got to step three type in "perfmon /report" in the start menu then double click it an error notice comes up saying "an error occurred while attempting to generate the report. The system cannot find the path specified" did i type it in wrong?
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I can't get the updated version because my computer is only functional in safe mode (every time i start up normally I get the blue screen) so I can't access the internet. I'm using the family computer to post on this forum, but I scanned with the un-updated malwarebytes and it detected 29 bugs, so it removed them and I tried to start up normally and once again I got the blue screen, so I started up in safe mode again.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
OK important things first. Follow the clean boot procedure to find the cause of the blue screen.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
well i got it down to five programs, clicked one, and all hell broke loose!!! Ok so now blue screen comes on almost immediately after pressing the power button, and safe mode won't load.
 

My Computer

System One

That program is the cause of all your problems. Which program was it?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
If you could get back in, try safe mode again, you can keep that unchecked and check the others.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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