Fashionfitty
New Member
Hi All
We have had real problems with our laptop the last month and discovered that our Fujitsu Siemens is not the only one with this.. No updates or service packs were received in four years and it all came to a head last week. Trying to install a new copy of Microsoft Office we found nothing would work. We had many conversations with tech help at Microsoft and in the end it was decided that we would have to completely reinstall Vista. We bought an external hard drive and thought we had saved everything to this before proceeding. Sadly we didn't realise that the saving of our photo folder was only a shortcut, so once everything was deleted and Vista reinstalled we put hard drive back in we found none of our pictures in it. I am now wondering if there is ANY WAY we can recover the lost pictures? Or has it all gone for good(6 months of new born daughter!)? Any help would be massively appreciated.
Hannah
We have had real problems with our laptop the last month and discovered that our Fujitsu Siemens is not the only one with this.. No updates or service packs were received in four years and it all came to a head last week. Trying to install a new copy of Microsoft Office we found nothing would work. We had many conversations with tech help at Microsoft and in the end it was decided that we would have to completely reinstall Vista. We bought an external hard drive and thought we had saved everything to this before proceeding. Sadly we didn't realise that the saving of our photo folder was only a shortcut, so once everything was deleted and Vista reinstalled we put hard drive back in we found none of our pictures in it. I am now wondering if there is ANY WAY we can recover the lost pictures? Or has it all gone for good(6 months of new born daughter!)? Any help would be massively appreciated.
Hannah