BSoD Error, unable to boot

Metamence · Jun 15, 2011

Hello all.
For some reason my laptop just shut down out of nowhere, even though I had it plugged in.
It's a Gateway MD7818u. Honestly, I wasn't paying attention to my laptop, but more to my desktop.
I tried to turn it on, but when I get past the "press F10 to access BIOS" and to the green bar scrolling-loading screen, it would just go on and on and on, and it won't get me to my login screen, no matter how long I wait. I decided to turn the laptop off with the power key and go into Startup Repair. After an hours worth of attempting repairs I got to this BSoD:

Code:

A problem has been detected and windows has been shut down to prevent damage to your computer. 
PROCESS1_INVITIALIZATION_FAILED

If it's your first time seeing this error screen, restart your computer. If this appears again follow steps: 

Check to see if new updates to software/hardware and see if properly installed.

If problems continue, disable any hardware or software, disable BIOS memory options. Use Safe Mode to remove or diable such components.

STOP: 0X000006B (0xFFFFFFFC00102, something something)

Sorry for any mistakes, I was paraphrasing.

Any help on being able to log in?

richc46 · Jun 15, 2011

Welcome
If you can do this, we can get you up and running.
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.

Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.

Metamence · Jun 15, 2011

richc46 said:
Welcome
If you can do this, we can get you up and running.
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.

Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.

Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).

Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.

Thank you for your post, I'll be sure to try those.
Hopefully it gets me back up and running.

richc46 · Jun 15, 2011

If it does not, there is something else we can do, but I must ask. Do you have stuff to save?

Metamence · Jun 15, 2011

I'm in the process of doing some scans in system recovery options.
I believe I have a few-hundred pictures on it, most of which should be backed up.
Only thing that's probably worth mentioning is my copy of Microsoft Office. I believe I have a product key of it laying around somewhere.

richc46 · Jun 15, 2011

Programs cant be saved, unless you have the DVD. You need the DVD and the key. I was talking about things like pics, and files etc.

Metamence · Jun 15, 2011

I meant to mean that I still own anything that came with my purchase of Microsoft Office (DVD,product key, and etc).

As for files, I have most of them backed up.

richc46 · Jun 15, 2011

Your in good shape. Continue with my instructions in the first post. If that does not work, we can try something else, since we do not have to worry about your stuff.

richc46 · Jun 15, 2011

I will be logging off soon, so this is what you do.

If my procedure works, you are up and running, again. Post, again, tomorrow to find out what to do about the BSOD. You will need to post this first
http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

If it does not work and you have a restore DVD, you can reinstall Vista. Make sure that you are set to boot from the DVD. You will be like you were the day you took the computer home; all your stuff will be gone.
http://www.vistax64.com/tutorials/205005-boot-priority-change.html

If you do not have the DVD, try this
Gateway Support - Full Factory Recovery

Again, your stuff will be gone.

Ill check here again in a short while and then again tomorrow. Post any questions or problems, Good luck

Metamence · Jun 16, 2011

I remember restoring my Gateway desktop some long time ago, to factory defaults.
Although, I believe it prompted me if I wanted it to transfer all data.
After a while, it was back to the way I first got it but it created a folder that had my previous C:\ partition.
It was something like C:\Old Data\10-11-09 1237PM.

The link your provided for the Full Factory Recovery, I think that's step 10 with automatic back up.
For some reason, I don't see Gateway Recovery Center after following the steps. I'm sure that I'm logging into an Administrator account.

richc46 · Jun 16, 2011

The procedure is changed, often by the computer companies. Do you remember how you did it in the past?

Metamence · Jun 16, 2011

Honestly, no I don't.
Is there a possibility that Gateway Recovery Manager isn't installed on my laptop, or is that supposed to be stock?

richc46 · Jun 16, 2011

What is the computer model?

Metamence · Jun 16, 2011

It's a Gateway MD7818u if that's it.

richc46 · Jun 16, 2011

This may help
Gateway Support - Frequently Asked Questions list forHow can I tell if my computer shipped with a Gateway System Recovery solution?

richc46 · Jun 16, 2011

They will not let be copy or send a link. Its on page 90 of your manual
Gateway Support - Downloads & Support Documents - Notebook / MD Series / MD78

Metamence · Jun 16, 2011

I've decided to restore my laptop to factory defaults without the backup folder being created (as I cannot find the Gateway Recovery Center) from the ALT+F10 shortcut.

After that's all done, my main concern is reinstalling Microsoft Office.
Would I just insert the disk and enter the product key again, as simple as that?

richc46 · Jun 16, 2011

If you have the install DVD, just boot the DVD and Office will load. I dont know precisely how Office works, but you either have to put the key to have it continue to load or you put the key after you are done. So when you load, be sure to watch and read the screen. Dont worry its easy.

BSoD Error, unable to boot

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