BlueScreen in Vista Home Premium x64

F

freshane

Member
Hi guys, awhile back I got blue screen.. happened while shutting down. By the time I tried to restore before that time it was too late. Now its starting to happen while the computer is running normally. When looking at my minidump folder I see the first one happened on April 2nd.. I have had 17 more minidumps so far. Now I go in safemode with networking and everything is fine.

Is there anyway I can post the first minidump file as well as another one for someone to look at?? Not sure how to attach that type of file, Thanks
 

My Computer

System One

  • Manufacturer/Model
    M9250
    CPU
    Intel Q6700
Hello freshane, welcome to the forum.

given below link may help you in BSOD(Blue Screen of Death) posting instruction. kindly follow the rule and post accordingly.

BSOD - Posting Instructions

Thanks.
Arvin
 

My Computer

System One

  • Manufacturer/Model
    HP dv2519tu pavillion Laptop
    CPU
    1.50 GHz
    Motherboard
    Winstron
    Memory
    2.5 gig RAM
    Graphics card(s)
    intel onboard
    Sound Card
    Conexant HD Smart Audio HD2
    Monitor(s) Displays
    HP Brightview Display
    Screen Resolution
    1280X800
    Hard Drives
    SATA - 160 + 500 GB
    PSU
    HP
    Case
    HP Laptop
    Cooling
    Air
    Mouse
    HP
    Keyboard
    HP Laptop
    Internet Speed
    4 MB/SEC-Download, 2 MB/SEC-Upload
Hello and welcome to the vista forum...

If you are able we need some more information about your computer.

1. Manufacture Name...
2. Model Number...
3. Laptop or Desktop...
4. 32 Bit or 64 Bit operating system..
5. What is the name of your Anti-Virus...

This will be very helpful in us figuring out what's wrong with your system...

Thank you
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
The fact that your computer is working in safemode suggest that your system is not to bad.
Follow the posting instrutions for BSOD as has been suggested by Arvinwebb.
The HP m9250 model has a dot then two letters after the model number. This will help tell us a little more about your system.

In The specs you have mentioned

64bit OS

Your manufacture is HP
Your system is a desktop

List your Antivirus and other malware products as has been mentioned by Americancritic.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Mouse
    Technika TKOPTM2
    Keyboard
    Logik
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers Trust Graphics Tablet
Hi, appreciate the speedy help around here :)

Here is some more info:

HP
M9250F
Desktop
64 bit Full Retail Version was already installed when I bought it.
Malwarebytes and Avira
Had this system for almost 3 years now. Same OS no new hardware added inside except for a blu-ray burner awhile back.

I would also like to add that every so often the fan starts turning on and is quite loud. In safe mode this never happens. Seems like when its about to update avira it will turn on. And then will turn on whenever. Its starting to do it more often now, even right when its loading up the desktop it does it. It also has lag now when I start it up normally, everything just seems to go a lot slower. Think this weekend I'm going to open it up and vacuum it out really good.

Well that took quite a while for it to finish.. fan must have turned on more then 10 times, thought it was going to BlueScreen for sure lol. Thanks Again
 

Attachments

My Computer

System One

  • Manufacturer/Model
    M9250
    CPU
    Intel Q6700
Seems to be your realteck driver. Go to website and upadate
Rtlh64.sys file descriptionProductname: Realtek 8101E/8168/8169 PCI/PCIe Adapters Description: Realtek 8101E/8168/8169 NDIS6 64-bit Driver Company: Realtek Corporation

In addition unistall your Alcohol 120% or Daemon or whatever. Be sure that its driver is fully removed
sptd sptd.sys Mon Jun 18 17:17:46 2007

Follow instructions and you should be OK.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Many thanks, I'll give that a try. How come I should remove alchohol 120, sptd.sys??

I kept seeing seeing Rtlh64.sys on the bluescreen... what about the constant loud fan noise??? Should I take it in to get looked at?
 

My Computer

System One

  • Manufacturer/Model
    M9250
    CPU
    Intel Q6700
Several answers
SPTD is a known cause or catalyst of BSOD, dump it. If you want a replacement, just ask.
Fan noise. Lets gets this fixed and see what happens.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I deleted sptd.sys in the drivers folder. I tried to install a optional windows update for realtek TRL8168C/811C but when it was installing it bluescreened. Not sure what I should do now.. I went to the website and couldn't find anything

I think I removed alcohol 120 and not sure about daemon.
 

My Computer

System One

  • Manufacturer/Model
    M9250
    CPU
    Intel Q6700
If you can, go to search and type
cmd
In cmd type
driverquery. Do you see SPTD?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Download the driver to desktop. Then you will not need the internet. You should be able to install from the desktop.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
nope sptd is not showing up in driverquery. I keep getting error when trying to update driver in windows update. First error was 80246007, I made sure I had everything set up the same, which it was. Then it bluescreened.. I removed sptd and then tried windows update again and got error 80070103, which says that I am trying to install a driver that is already installed on your computer or a driver that has a lower compatibility rating then the one already installed. So I went into device manager and tried to update it manually and it says that the best driver software for your device is already installed.. windows has determined the driver software is up to date.
 

My Computer

System One

  • Manufacturer/Model
    M9250
    CPU
    Intel Q6700
This is the driver in question:
Rtlh64 Rtlh64.sys Wed Oct 03 04:18:19 2007
I really doubt that 2007 is the most current.

Windows update is not the way to go. Try going to realtek website and see if you can update from there.

If you have problems. Use windows update to roll back.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I would try a roll back first (from Windows Update) and see how that works. If you still have problems, you have no choice but to try again.
Always make a system restore point, first.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Go to device manager. Go to driver, you will see roll back. That will give you the previous driver, that may work better.
I always make a manual restore point, sometimes they are not made automatically. You do not want to take a chance.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
K just did that, now I am back on the driver from 2007, it showed I was on the one from 2009. I'll see how it goes
 

My Computer

System One

  • Manufacturer/Model
    M9250
    CPU
    Intel Q6700
According to the dump report (I gave you a portion), it showed 2007. If that does not work, try to update from the website. It cannot say that you have the most current, anymore. If you get another BSOD, give me the report, too.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Hmmm... I watched a video on Google Videos about the Angry German Kid, a famous internet video that is edited loads of times and apparently the BSOD was replaced with the Red Screen???
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 530
    Monitor(s) Displays
    Acer
    Screen Resolution
    1920x1080
    Mouse
    Dell USB Mouse, Logitech Wireless Mouse or Windows Optical
    Keyboard
    Dell/Logitech
    Other Info
    Thank you for everything you've done for me in the past years. I'm sorry that games require much more than you're capable of, but you'll never be forgotten as my first personal computer <3
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