Fn Dropdown

B

brntrbbr

New Member
Hello,

I recently got a virus which put "desktop.ini" files in folders all over my C:\ drive, so I follwed the instructions on google and did a search for "desktop.ini" and deleted all the files.

However since I did this, the little dropdown menu at the top of the screen which is usually opened by:
1) holding down the "Fn" key
2) Hovering the pointer near the top of the screen

always seems to be open when I log on, or come out of sleep mode unless I press "Fn" multiple times and make it go away.

Here's a screenshot of what it looks like. As you can see, it's partially transparent, and not really fullly "selected".

How can I fix this problem? Thanks!!!

problem1.jpg
problem2.jpg
 

My Computer

System One

Hi welcome to the forum.
As stated you recently got a virus. May I ask what happened to it?
Did you delete it, did you use AV or other software to scan your computer?Is it still there?
If so:-

First, to assist in the elimination of possible virus and/or malware.
I would ask you to please use your Anti-virus full scan program facilities, making sure, you have updated the software first. Please advise us of the results.

If you do not have any anti-virus loaded please go to this link and download Microsoft Security Essentials :- Microsoft Security Essentials | Protect against viruses, spyware, and other malware

Secondly, please download:- malwarebytes Malwarebytes a Malware searching program, again, an updated full scan. Notify results please. Both these programs are Freeware
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Hello,

I do not have any antivirus program, but I already tried a full scan with Malwarebytes, A Mcafee Stinger, as well as MSE.

But unfortunately none of them worked.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
If clean boot does not help, try in safe mode and report results
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
kesume said:
Hi,
You ran malwarebytes &MSE & they did not clear the problem? Is that what you're saying?
If that is the case please would you click on the link below.
Post results please.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
If it is not the case please post back with current state of your computer.
Click to expand...

Okay, so I restarted again, and it was still there, then i went into the selective startup and selecting
just microsoft services: problem gone
top half of other services: problem gone
bottom half of other services: problem gone

so I then restarted again in normal mode, and it's still gone which is good. However, now the menu no longer appears when i hold the Fn button or hover at the top of the screen.

This is fine with me, as the fn+F1-11 keys still do all the functions.

Thank you for the help!
 

My Computer

System One

You're very welcome.
However, did you manage to locate the offending program from those you were subtracting/adding?
Performing a clean boot helps eliminate software conflicts, occasionally some functionality is lost.
I wouldn't go heavy on the computer instantly, slowly check through.
When all is settled it would be advantageous to do a full AV scan, you have MSE, and followed by the same with malwarebytes. Not forgetting to update them beforehand. OK?
Thank you for updating us. Happy Computing.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
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