Solved Experiencing (side by side application error). Need troubleshooting tips

R

RoloDman

Member
So far I have done this and it did not help:

1. Open an elevated command prompt. To do this, click Start, click All
Programs, click Accessories, right-click Command Prompt, and then click Run
as administrator. If you are prompted for an administrator password or for a
confirmation, type the password, or click Allow/Continue.

2. Type the following command, and then press ENTER:
sfc /scannow
(The sfc /scannow command scans all protected system files and replaces
incorrect versions with correct Microsoft versions.)


FYI, She gets the message when trying to launch the Second Life Phoenix Viewer, however Second Lifes Viewer 2 loads without error.

I am going to perform a CHKDSK on her Lenovo as recommended in an archived thread from this forum and hopefully that will solve the issue. Can anybody think of anything else?
 
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My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Hello!

You mentioned PhoenixViewer.exe as your main cause of this error. Since it seems free to download, I did download it, install it, and extract the manifest from it. Here is the manifest:

Code: 
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<assembly xmlns="urn:schemas-microsoft-com:asm.v1" manifestVersion="1.0">
  <dependency>
    <dependentAssembly>
      <assemblyIdentity type="win32" name="Microsoft.VC80.CRT" version="8.0.50727.4053" processorArchitecture="x86" publicKeyToken="1fc8b3b9a1e18e3b"></assemblyIdentity>
    </dependentAssembly>
  </dependency>
  <dependency>
    <dependentAssembly>
      <assemblyIdentity type="win32" name="Microsoft.VC80.CRT" version="8.0.50727.762" processorArchitecture="x86" publicKeyToken="1fc8b3b9a1e18e3b"></assemblyIdentity>
    </dependentAssembly>
  </dependency>
</assembly>

This means that the most important step for you is downloading and installing the Visual C++ 2005, and then 2005 SP1 runtimes, as those are the versions referenced here. I provided links on your other topic.

Good luck!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
My friend decided to purchase Windows 7. Thank you for all the help :)

P.S. I tried installing all the C++ redistributable's and the .NET framworks, this did not solve the issue.
 

My Computer

System One

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