Windows Vista Freezes in Sleep Mode

yregrus

yregrus

Member
I have Vista Home Premium on an HP desktop that recently started freezing during sleep mode ~1/3 of the times I would awaken the screen comes on with the cursor and keyboard frozen. A self diagnostic check advised three drivers may be the culprit so I uninstalled the drivers to no avail. Several system restores to no avail. Finally swallowed hard and did a system recovery(like new from the box) and the problem got worse, now freezes at every sleep session requiring rebooting. The drivers are no longer mentioned when I open "performance issues." Any ideas? Thanks in advance.
 

My Computer

System One

  • Manufacturer/Model
    HP a6357c
    Memory
    2942MB
Here are my solutions to freezing, and an excellent article, which I hope is of some help
Start with a clean boot, which may give your answer.
http://support.microsoft.com/kb/929135
Go to search type device manager and look for any yellow warning markers
Run antivirus scan
If overclocking, restore to original
http://support.microsoft.com/kb/929135
http://ezinearticles.com/?Troublesho...blems&id=39981

http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html
http://superuser.com/questions/10502/why-does-my-windows-7-pc-freeze-after-waking-from-sleep

Take a memory test, too.
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

Problems like this are often memory related, do you have enough memory?
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Thanks for the reply. Regarding memory, according to my computer there is 2924 MB of Ram, 421 free GB of 456 on the hard disk drive and 973 MB free of 9.58 GB on the FACTORY IMAGE. Since I store very little on the computer and use it mostly for Netflix streaming and Yahoo chess, I never thought memory to be an issue. Is it still advisable to run the memory tests? Regarding virus scans I have Norton installed in which I manually ran a comprehensive scan with nothing found. Should I seek another program to run a virus scan? Your remaining suggestions will take me some time for me to plow through though are much appreciated.
 

My Computer

System One

  • Manufacturer/Model
    HP a6357c
    Memory
    2942MB
Would you be kind enough to send me a screen shot of task manager
performance?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Apologies for not knowing how to send a screen shot though will convey what I view. CPU usage varies 7-14%. Memory 1.04GB, 2nd bar in blue on the graph. On the bottom line, Processes 56, CPU Usage 4-15%, Physical Memory 35%. Thanks again.
 

My Computer

System One

  • Manufacturer/Model
    HP a6357c
    Memory
    2942MB
Your total memory is 1.04gb right?
If that is correct that is part of the problem. That is the minimum that is needed to run Vista. YOu may have too much going on. Too many programs installed etc.
Try to send me a shot, I can see so much more
Go to search
Type snipping tool
Then with the tool, outline what you want to send
Then save to the doucments
If you do that I can tell you the rest about how to send
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I have attached a file of my performance monitor and will next see if I freeze during a clean boot. Thanks.
 

My Computer

System One

  • Manufacturer/Model
    HP a6357c
    Memory
    2942MB
During a clean boot the freezing problem did not occur during three sleep modes. Also not sure where the attachment of my performance monitor ended up so I uploaded it to my profile where it is readily available.
 

My Computer

System One

  • Manufacturer/Model
    HP a6357c
    Memory
    2942MB
Dont need the monitor. If you follow the clean boot procedure we can solve the problem. Do it carefully and slowly and report back.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
The clean boot procedure produced no freezes during sleep though afterwards I discovered that in normal boot mode it takes a while (?hour or more) before it freezes during sleep ie. will function normally if awakened soon after sleep. Thus the test was invalid since each time I would awaken from sleep in a matter of minutes. I'll have to repeat the test when I have time on the weekend since it will likely take a long while. I'll report back afterward. Thanks again.
 

My Computer

System One

  • Manufacturer/Model
    HP a6357c
    Memory
    2942MB
If it works in clean boot. Follow the instructions to see what the cause is. Then we can fix it.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I was again unable to get my system to sleep-crash during a repeat clean boot procedure then took your other suggestion that the problem may be memory induced. I uninstalled several programs that came with the HP and thus far the freezes have ceased. Not sure if due to some extra memory or one of the programs was causing the problem. Regardless the outcome is good. Thanks again for your assistance.
 

My Computer

System One

  • Manufacturer/Model
    HP a6357c
    Memory
    2942MB
If the problem is indeed caused by memory, the test that I suggested will show the precise cause.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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