BSOD - Windows shut down unexpectedly

sassofalco · Sep 6, 2010

This is the first time that I've ever tried to work with Zip files, and I hope that I've given enough information to try and resolve this now daily event.

In the last week or so, a daily BSOD event happens because Windows shut down unexpectedly. A snip summary view of the event from Problem Reports and Solutions is as follows;

BSOD - Windows shut down unexpectedly Tue07Sep10.JPG

The minidump file mentioned in the summary is as follows;

View attachment Mini090610-01.zip

Other files that probably give greater details are attached here;

View attachment 20621

View attachment Windows_NT6_BSOD - System Health Report.zip

I am at a loss about what to do next.

In addition to the information in my System Specs below, I add the following -
- Age of system - 3 years [installed OEM July 2007], therefore no installation or recovery DVD available to complete a clean reinstall.
- HDD has been increased from that installed at OEM from 120GB to 320GB.
- RAM has been increased from the 1 slot x 1MByte OEM installed, to 2 slots x 2MByte RAM.
Other information readily available via snips of Piriform 'Speccy' specification data, if needed.

richc46 · Sep 6, 2010

:

Code:

icrosoft (R) Windows Debugger Version 6.11.0001.404 AMD64

Code:

[B]Copyright (c) Microsoft Corporation. All rights reserved.[/B]
 
 
[B]Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Mini090610-01[1].zip\Mini090610-01.dmp][/B]
[B]Mini Kernel Dump File: Only registers and stack trace are available[/B]
 
[B]Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols[/B]
[B]Executable search path is: [/B]
[B]Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible[/B]
[B]Product: WinNt, suite: TerminalServer SingleUserTS Personal[/B]
[B]Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458[/B]
[B]Machine Name:[/B]
[B]Kernel base = 0x8460d000 PsLoadedModuleList = 0x84724c70[/B]
[B]Debug session time: Sun Sep  5 12:49:32.501 2010 (GMT-4)[/B]
[B]System Uptime: 0 days 14:36:35.096[/B]
[B]Loading Kernel Symbols[/B]
[B]...............................................................[/B]
[B]................................................................[/B]
[B]..........................................................[/B]
[B]Loading User Symbols[/B]
[B]Loading unloaded module list[/B]
[B]................[/B]
[B]*******************************************************************************[/B]
[B]*                                                                             *[/B]
[B]*                        Bugcheck Analysis                                    *[/B]
[B]*                                                                             *[/B]
[B]*******************************************************************************[/B]
 
[B]Use !analyze -v to get detailed debugging information.[/B]
 
[B]BugCheck 9F, {3, 87d48030, 884925d0, 877f1e28}[/B]
 
[B]*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys[/B]
[B]*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys[/B]
[B]Probably caused by : GEARAspiWDM.sys[/B]
 
[B]Followup: MachineOwner[/B]
[B]---------[/B]
 
[B]0: kd> !analyze -v[/B]
[B]*******************************************************************************[/B]
[B]*                                                                             *[/B]
[B]*                        Bugcheck Analysis                                    *[/B]
[B]*                                                                             *[/B]
[B]*******************************************************************************[/B]
 
[B]DRIVER_POWER_STATE_FAILURE (9f)[/B]
[B]A driver is causing an inconsistent power state.[/B]
[B]Arguments:[/B]
[B]Arg1: 00000003, A device object has been blocking an Irp for too long a time[/B]
[B]Arg2: 87d48030, Physical Device Object of the stack[/B]
[B]Arg3: 884925d0, Functional Device Object of the stack[/B]
[B]Arg4: 877f1e28, The blocked IRP[/B]
 
[B]Debugging Details:[/B]
[B]------------------[/B]
 
 
[B]DRVPOWERSTATE_SUBCODE:  3[/B]
 
[B]IRP_ADDRESS:  877f1e28[/B]
 
[B]DEVICE_OBJECT: 884925d0[/B]
 
[B]DRIVER_OBJECT: 88451ce8[/B]
 
[B]IMAGE_NAME:  GEARAspiWDM.sys[/B]
 
[B]DEBUG_FLR_IMAGE_TIMESTAMP:  4a1151b5[/B]
 
[B]MODULE_NAME: GEARAspiWDM[/B]
 
[B]FAULTING_MODULE: 9218f000 GEARAspiWDM[/B]
 
[B]CUSTOMER_CRASH_COUNT:  1[/B]
 
[B]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/B]
 
[B]BUGCHECK_STR:  0x9F[/B]
 
[B]PROCESS_NAME:  unsecapp.exe[/B]
 
[B]CURRENT_IRQL:  2[/B]
 
[B]LAST_CONTROL_TRANSFER:  from 8463e3fb to 846dab8d[/B]
 
[B]STACK_TEXT:  [/B]
[B]8059dd6c 8463e3fb 0000009f 00000003 87d48030 nt!KeBugCheckEx+0x1e[/B]
[B]8059ddc8 8463e018 8059de34 8059def0 8471b401 nt!PopCheckIrpWatchdog+0x1ad[/B]
[B]8059de08 846b730b 8471b4e0 00000000 507c6850 nt!PopCheckForIdleness+0x343[/B]
[B]8059df28 846b6ecb 8059df70 84705902 8059df78 nt!KiTimerListExpire+0x367[/B]
[B]8059df88 846b7635 00000000 00000000 003371c2 nt!KiTimerExpiration+0x22a[/B]
[B]8059dff4 846b52f5 8d78fa00 00000000 00000000 nt!KiRetireDpcList+0xba[/B]
[B]8059dff8 8d78fa00 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x45[/B]
[B]WARNING: Frame IP not in any known module. Following frames may be wrong.[/B]
[B]846b52f5 00000000 0000001b 00c7850f bb830000 0x8d78fa00[/B]
 
 
[B]STACK_COMMAND:  kb[/B]
 
[B]FOLLOWUP_NAME:  MachineOwner[/B]
 
[B]FAILURE_BUCKET_ID:  0x9F_IMAGE_GEARAspiWDM.sys[/B]
 
[B]BUCKET_ID:  0x9F_IMAGE_GEARAspiWDM.sys[/B]
 
[B]Followup: MachineOwner[/B]
[B]---------[/B]
 
[B]0: kd> lmtsmn[/B]
[B]start    end        module name[/B]
[B]8c696000 8c6dc000   acpi     acpi.sys     Sat Apr 11 00:19:03 2009 (49E01A37)[/B]
[B]9216f000 92177000   Afc      Afc.sys      Wed Feb 23 01:58:55 2005 (421C29AF)[/B]
[B]92d8e000 92dd6000   afd      afd.sys      Sat Apr 11 00:47:01 2009 (49E020C5)[/B]
[B]9474a000 9474cb00   aswFsBlk aswFsBlk.SYS Mon Jun 28 16:32:32 2010 (4C2906E0)[/B]
[B]94733000 9474a000   aswMonFlt aswMonFlt.sys Mon Jun 28 16:32:55 2010 (4C2906F7)[/B]
[B]935fa000 935fe100   aswRdr   aswRdr.SYS   Mon Jun 28 16:33:12 2010 (4C290708)[/B]
[B]93a6e000 93a94c00   aswSP    aswSP.SYS    Mon Jun 28 16:37:28 2010 (4C290808)[/B]
[B]9339d000 933a6c00   aswTdi   aswTdi.SYS   Mon Jun 28 16:37:50 2010 (4C29081E)[/B]
[B]8c7db000 8c7e3000   atapi    atapi.sys    Sat Apr 11 00:39:09 2009 (49E01EED)[/B]
[B]807bb000 807d9000   ataport  ataport.SYS  Sat Apr 11 00:39:10 2009 (49E01EEE)[/B]
[B]8c726000 8c730000   BATTC    BATTC.SYS    Sat Jan 19 00:32:45 2008 (47918B7D)[/B]
[B]923e8000 923f9000   bcm4sbxp bcm4sbxp.sys Wed Jun 14 17:02:02 2006 (4490794A)[/B]
[B]935d7000 935de000   Beep     Beep.SYS     Sat Jan 19 00:49:10 2008 (47918F56)[/B]
[B]80692000 8069a000   BOOTVID  BOOTVID.dll  Sat Jan 19 02:27:15 2008 (4791A653)[/B]
[B]a368b000 a36a4000   bowser   bowser.sys   Sat Jan 19 00:28:26 2008 (47918A7A)[/B]
[B]93acf000 93adbc00   BrSerIf  BrSerIf.sys  Thu Jan 22 23:59:04 2009 (49794E98)[/B]
[B]93acc000 93acee80   BrUsbSer BrUsbSer.sys Sat Sep 02 20:53:37 2006 (44FA2791)[/B]
[B]9ac70000 9ac7e000   cdd      cdd.dll      unavailable (00000000)[/B]
[B]b0d75000 b0d8b000   cdfs     cdfs.sys     Sat Jan 19 00:28:02 2008 (47918A62)[/B]
[B]92177000 9218f000   cdrom    cdrom.sys    Sat Apr 11 00:39:17 2009 (49E01EF5)[/B]
[B]806db000 807bb000   CI       CI.dll       Sat Apr 11 02:25:22 2009 (49E037D2)[/B]
[B]8c9df000 8ca00000   CLASSPNP CLASSPNP.SYS Sat Apr 11 00:39:05 2009 (49E01EE9)[/B]
[B]8069a000 806db000   CLFS     CLFS.SYS     Sat Apr 11 00:13:51 2009 (49E018FF)[/B]
[B]923f9000 923fc780   CmBatt   CmBatt.sys   Sat Jan 19 00:32:47 2008 (47918B7F)[/B]
[B]8c723000 8c725900   compbatt compbatt.sys Sat Jan 19 00:32:47 2008 (47918B7F)[/B]
[B]946df000 946ec000   crashdmp crashdmp.sys Sat Apr 11 00:39:12 2009 (49E01EF0)[/B]
[B]8cde3000 8cdec000   crcdisk  crcdisk.sys  Thu Nov 02 04:52:27 2006 (4549B1CB)[/B]
[B]93a57000 93a6e000   dfsc     dfsc.sys     Sat Apr 11 00:14:12 2009 (49E01914)[/B]
[B]8cdd2000 8cde3000   disk     disk.sys     Sat Apr 11 00:39:14 2009 (49E01EF2)[/B]
[B]92124000 9212e000   DKbFltr  DKbFltr.sys  Thu Oct 19 04:24:28 2006 (4537363C)[/B]
[B]93a49000 93a4c380   DPortIO  DPortIO.sys  Fri Dec 23 03:13:04 2005 (43ABB190)[/B]
[B]932e2000 93307000   drmk     drmk.sys     Sat Jan 19 01:53:02 2008 (47919E4E)[/B]
[B]946f7000 946ff000   dump_atapi dump_atapi.sys Sat Apr 11 00:39:09 2009 (49E01EED)[/B]
[B]946ec000 946f7000   dump_dumpata dump_dumpata.sys Sat Apr 11 00:39:09 2009 (49E01EED)[/B]
[B]946ff000 94709000   Dxapi    Dxapi.sys    Sat Jan 19 00:36:12 2008 (47918C4C)[/B]
[B]91d39000 91dda000   dxgkrnl  dxgkrnl.sys  Thu Sep 24 21:27:14 2009 (4ABC1C72)[/B]
[B]8cdab000 8cdd2000   ecache   ecache.sys   Sat Apr 11 00:40:12 2009 (49E01F2C)[/B]
[B]920d4000 920e3300   EMS7SK   EMS7SK.sys   Wed Oct 25 02:36:34 2006 (453F05F2)[/B]
[B]92200000 9220a500   ESD7SK   ESD7SK.sys   Wed Oct 25 02:36:47 2006 (453F05FF)[/B]
[B]920fe000 92110c80   ESM7SK   ESM7SK.sys   Wed Oct 25 02:36:42 2006 (453F05FA)[/B]
[B]8c841000 8c851000   fileinfo fileinfo.sys Sat Jan 19 00:34:27 2008 (47918BE3)[/B]
[B]8c80f000 8c841000   fltmgr   fltmgr.sys   Sat Apr 11 00:13:59 2009 (49E01907)[/B]
[B]935c7000 935d0000   Fs_Rec   Fs_Rec.SYS   Sat Jan 19 00:27:57 2008 (47918A5D)[/B]
[B]8cb5d000 8cb78000   fwpkclnt fwpkclnt.sys Sat Apr 11 00:45:42 2009 (49E02076)[/B]
[B]9218f000 92194280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)[/B]
[B]849c6000 849f9000   hal      halmacpi.dll Sat Apr 11 00:13:13 2009 (49E018D9)[/B]
[B]92009000 92096000   HDAudBus HDAudBus.sys Sat Apr 11 00:42:41 2009 (49E01FC1)[/B]
[B]92198000 921a8000   HIDCLASS HIDCLASS.SYS Sat Apr 11 00:42:47 2009 (49E01FC7)[/B]
[B]921a8000 921ae380   HIDPARSE HIDPARSE.SYS Sat Jan 19 00:53:16 2008 (4791904C)[/B]
[B]93af1000 93afa000   hidusb   hidusb.sys   Sat Apr 11 00:42:48 2009 (49E01FC8)[/B]
[B]93506000 935ba000   HSX_CNXT HSX_CNXT.sys Wed Nov 08 18:53:45 2006 (45526E09)[/B]
[B]93403000 93506000   HSX_DPV  HSX_DPV.sys  Wed Nov 08 18:55:07 2006 (45526E5B)[/B]
[B]93307000 93344000   HSXHWAZL HSXHWAZL.sys Wed Nov 08 18:53:56 2006 (45526E14)[/B]
[B]a3601000 a366e000   HTTP     HTTP.sys     Sat Feb 20 15:53:31 2010 (4B804BCB)[/B]
[B]92111000 92124000   i8042prt i8042prt.sys Sat Jan 19 00:49:17 2008 (47918F5D)[/B]
[B]a37bf000 a37d0000   int15    int15.sys    Wed Oct 01 01:29:49 2003 (3F7A664D)[/B]
[B]8c789000 8c790000   intelide intelide.sys Sat Jan 19 00:49:42 2008 (47918F76)[/B]
[B]8c800000 8c80f000   intelppm intelppm.sys Sat Jan 19 00:27:20 2008 (47918A38)[/B]
[B]a37d0000 a37e2000   ipfltdrv ipfltdrv.sys Sat Jan 19 00:56:23 2008 (47919107)[/B]
[B]9475f000 9477d000   irda     irda.sys     Sat Jan 19 00:55:25 2008 (479190CD)[/B]
[B]9212e000 92139000   kbdclass kbdclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)[/B]
[B]92d6b000 92d74000   kbdhid   kbdhid.sys   Sat Apr 11 00:38:40 2009 (49E01ED0)[/B]
[B]8060a000 80611000   kdcom    kdcom.dll    Sat Apr 11 02:25:29 2009 (49E037D9)[/B]
[B]92ce5000 92d0f000   ks       ks.sys       Sat Apr 11 00:38:47 2009 (49E01ED7)[/B]
[B]8c863000 8c8d4000   ksecdd   ksecdd.sys   Mon Jun 15 08:48:53 2009 (4A364335)[/B]
[B]9477d000 9478d000   lltdio   lltdio.sys   Sat Jan 19 00:55:03 2008 (479190B7)[/B]
[B]94718000 94733000   luafv    luafv.sys    Sat Jan 19 00:30:35 2008 (47918AFB)[/B]
[B]b0d70000 b0d74a80   LVPr2Mon LVPr2Mon.sys Wed Oct 07 04:26:50 2009 (4ACC50CA)[/B]
[B]9469b000 946de480   lvrs     lvrs.sys     Tue Jul 27 03:59:44 2010 (4C4E91F0)[/B]
[B]93ab6000 93abe900   LVUSBSta LVUSBSta.sys Sat Jul 26 10:59:36 2008 (488B3BD8)[/B]
[B]94004000 94688e00   lvuvc    lvuvc.sys    Tue Jul 27 04:00:04 2010 (4C4E9204)[/B]
[B]80611000 80681000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Apr 11 02:23:19 2009 (49E03757)[/B]
[B]a37e2000 a37e5180   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:26:59 2006 (449716A3)[/B]
[B]935ba000 935c7000   modem    modem.sys    Sat Jan 19 00:57:16 2008 (4791913C)[/B]
[B]94709000 94718000   monitor  monitor.sys  Sat Jan 19 00:52:19 2008 (47919013)[/B]
[B]92164000 9216f000   mouclass mouclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)[/B]
[B]92d5b000 92d63000   mouhid   mouhid.sys   Sat Jan 19 00:49:16 2008 (47918F5C)[/B]
[B]8c7cb000 8c7db000   mountmgr mountmgr.sys Sat Jan 19 00:49:13 2008 (47918F59)[/B]
[B]a36a4000 a36b9000   mpsdrv   mpsdrv.sys   Sat Jan 19 00:54:45 2008 (479190A5)[/B]
[B]a36b9000 a36da000   mrxdav   mrxdav.sys   Sat Apr 11 00:14:39 2009 (49E0192F)[/B]
[B]a36da000 a36f9000   mrxsmb   mrxsmb.sys   Tue Feb 23 06:10:12 2010 (4B83B794)[/B]
[B]a36f9000 a3732000   mrxsmb10 mrxsmb10.sys Tue Feb 23 06:10:17 2010 (4B83B799)[/B]
[B]a3732000 a374a000   mrxsmb20 mrxsmb20.sys Tue Feb 23 06:10:12 2010 (4B83B794)[/B]
[B]93365000 93370000   Msfs     Msfs.SYS     Sat Jan 19 00:28:08 2008 (47918A68)[/B]
[B]8c6e5000 8c6ed000   msisadrv msisadrv.sys Sat Jan 19 00:32:51 2008 (47918B83)[/B]
[B]921b1000 921e0000   msiscsi  msiscsi.sys  Sat Apr 11 00:40:07 2009 (49E01F27)[/B]
[B]8ca0d000 8ca38000   msrpc    msrpc.sys    Sat Apr 11 00:37:32 2009 (49E01E8C)[/B]
[B]92d0f000 92d19000   mssmbios mssmbios.sys Sat Jan 19 00:32:55 2008 (47918B87)[/B]
[B]8cd9c000 8cdab000   mup      mup.sys      Sat Apr 11 00:14:12 2009 (49E01914)[/B]
[B]8c8d4000 8c9df000   ndis     ndis.sys     Sat Apr 11 00:45:52 2009 (49E02080)[/B]
[B]92c6d000 92c78000   ndistapi ndistapi.sys Sat Jan 19 00:56:24 2008 (47919108)[/B]
[B]947b7000 947c1000   ndisuio  ndisuio.sys  Sat Jan 19 00:55:40 2008 (479190DC)[/B]
[B]92c78000 92c9b000   ndiswan  ndiswan.sys  Sat Apr 11 00:46:31 2009 (49E020A7)[/B]
[B]92d74000 92d85000   NDProxy  NDProxy.SYS  Sat Jan 19 00:56:28 2008 (4791910C)[/B]
[B]93000000 9300e000   netbios  netbios.sys  Sat Jan 19 00:55:45 2008 (479190E1)[/B]
[B]933bb000 933ed000   netbt    netbt.sys    Sat Apr 11 00:45:35 2009 (49E0206F)[/B]
[B]8ca38000 8ca73000   NETIO    NETIO.SYS    Sat Apr 11 00:46:21 2009 (49E0209D)[/B]
[B]9220d000 923ce000   NETw3v32 NETw3v32.sys Mon Oct 30 13:42:26 2006 (45463982)[/B]
[B]93370000 9337e000   Npfs     Npfs.SYS     Sat Apr 11 00:14:01 2009 (49E01909)[/B]
[B]93a4d000 93a57000   nsiproxy nsiproxy.sys Sat Jan 19 00:55:50 2008 (479190E6)[/B]
[B]8460d000 849c6000   nt       ntkrpamp.exe Tue Jun 08 10:36:44 2010 (4C0E557C)[/B]
[B]8cc09000 8cd19000   Ntfs     Ntfs.sys     Sat Apr 11 00:14:34 2009 (49E0192A)[/B]
[B]9220b000 9220c800   NTIDrvr  NTIDrvr.sys  Tue Dec 21 15:33:14 2004 (41C8888A)[/B]
[B]935d0000 935d7000   Null     Null.SYS     Sat Jan 19 00:49:12 2008 (47918F58)[/B]
[B]91607000 91d39000   nvlddmkm nvlddmkm.sys Fri Jan 30 13:05:03 2009 (4983414F)[/B]
[B]9478d000 947b7000   nwifi    nwifi.sys    Sat Apr 11 00:43:27 2009 (49E01FEF)[/B]
[B]92dd6000 92dec000   pacer    pacer.sys    Sat Apr 11 00:45:51 2009 (49E0207F)[/B]
[B]8c714000 8c723000   partmgr  partmgr.sys  Sat Apr 11 00:39:19 2009 (49E01EF7)[/B]
[B]8c6ed000 8c714000   pci      pci.sys      Sat Apr 11 00:19:16 2009 (49E01A44)[/B]
[B]8c790000 8c79e000   PCIIDEX  PCIIDEX.SYS  Sat Apr 11 00:39:09 2009 (49E01EED)[/B]
[B]8c79e000 8c7cb000   pcmcia   pcmcia.sys   Sat Apr 11 00:19:14 2009 (49E01A42)[/B]
[B]b0c03000 b0ce1000   peauth   peauth.sys   Mon Oct 23 04:55:32 2006 (453C8384)[/B]
[B]932b5000 932e2000   portcls  portcls.sys  Sat Apr 11 00:42:48 2009 (49E01FC8)[/B]
[B]8c851000 8c85a000   psdfilter psdfilter.sys Sun Dec 24 23:20:44 2006 (458F519C)[/B]
[B]8cd93000 8cd9c000   PSDNServ PSDNServ.sys Sun Dec 24 23:20:44 2006 (458F519C)[/B]
[B]8cd81000 8cd93000   psdvdisk psdvdisk.sys Sun Dec 24 23:20:48 2006 (458F51A0)[/B]
[B]80681000 80692000   PSHED    PSHED.dll    Sat Apr 11 02:25:32 2009 (49E037DC)[/B]
[B]933ed000 933f9000   pssdk42  pssdk42.sys  Tue Jun 23 08:14:40 2009 (4A40C730)[/B]
[B]8cd7a000 8cd81000   pssnap   pssnap.sys   Thu Jul 29 15:28:00 2010 (4C51D640)[/B]
[B]8c85a000 8c862dc0   PxHelp20 PxHelp20.sys Wed Oct 17 14:24:26 2007 (4716535A)[/B]
[B]9337e000 93387000   rasacd   rasacd.sys   Sat Jan 19 00:56:31 2008 (4791910F)[/B]
[B]92c56000 92c6d000   rasl2tp  rasl2tp.sys  Sat Jan 19 00:56:33 2008 (47919111)[/B]
[B]92c9b000 92caa000   raspppoe raspppoe.sys Sat Apr 11 00:46:30 2009 (49E020A6)[/B]
[B]92caa000 92cbe000   raspptp  raspptp.sys  Sat Jan 19 00:56:34 2008 (47919112)[/B]
[B]92cbe000 92cd3000   rassstp  rassstp.sys  Sat Apr 11 00:46:40 2009 (49E020B0)[/B]
[B]93a0d000 93a49000   rdbss    rdbss.sys    Sat Apr 11 00:14:26 2009 (49E01922)[/B]
[B]935ea000 935f2000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:01:08 2008 (47919224)[/B]
[B]935f2000 935fa000   rdpencdd rdpencdd.sys Sat Jan 19 01:01:09 2008 (47919225)[/B]
[B]b0d3d000 b0d70000   RDPWD    RDPWD.SYS    Sat Apr 11 00:51:22 2009 (49E021CA)[/B]
[B]947c1000 947d4000   rspndr   rspndr.sys   Sat Jan 19 00:55:03 2008 (479190B7)[/B]
[B]9300e000 932b4700   RTKVHDA  RTKVHDA.sys  Tue Oct 27 23:36:33 2009 (4AE7BC41)[/B]
[B]933f9000 933ff000   SASDIFSV SASDIFSV.SYS Wed Feb 17 13:19:19 2010 (4B7C3327)[/B]
[B]807d9000 807fb000   SASKUTIL SASKUTIL.SYS Mon May 10 13:15:22 2010 (4BE83F2A)[/B]
[B]920e4000 920fe000   sdbus    sdbus.sys    Sat Apr 11 00:19:14 2009 (49E01A42)[/B]
[B]b0ce1000 b0ceb000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)[/B]
[B]933a7000 933bb000   smb      smb.sys      Sat Apr 11 00:45:22 2009 (49E02062)[/B]
[B]8cd5a000 8cd79280   snman380 snman380.sys Wed Nov 19 19:23:37 2008 (4924AE09)[/B]
[B]8cd52000 8cd5a000   spldr    spldr.sys    Thu Jun 21 20:29:17 2007 (467B17DD)[/B]
[B]93afa000 93baa000   spsys    spsys.sys    Tue Mar 10 13:10:28 2009 (49B69F04)[/B]
[B]a3771000 a37bf000   srv      srv.sys      Fri Jun 18 11:04:55 2010 (4C1B8B17)[/B]
[B]a374a000 a3771000   srv2     srv2.sys     Fri Jun 18 11:04:43 2010 (4C1B8B0B)[/B]
[B]a366e000 a368b000   srvnet   srvnet.sys   Fri Dec 11 06:43:10 2009 (4B22304E)[/B]
[B]92c0a000 92c4b000   storport storport.sys Sat Apr 11 00:39:19 2009 (49E01EF7)[/B]
[B]92ce3000 92ce4380   swenum   swenum.sys   Sat Jan 19 00:49:20 2008 (47918F60)[/B]
[B]92139000 92163380   SynTP    SynTP.sys    Mon Oct 23 13:52:26 2006 (453D015A)[/B]
[B]8ca73000 8cb5d000   tcpip    tcpip.sys    Wed Jun 16 09:45:41 2010 (4C18D585)[/B]
[B]b0ceb000 b0cf7000   tcpipreg tcpipreg.sys Tue Dec 08 12:26:18 2009 (4B1E8C3A)[/B]
[B]92c4b000 92c56000   TDI      TDI.SYS      Sat Jan 19 00:57:10 2008 (47919136)[/B]
[B]b0d26000 b0d31000   tdtcp    tdtcp.sys    Sat Jan 19 01:01:08 2008 (47919224)[/B]
[B]93387000 9339d000   tdx      tdx.sys      Sat Apr 11 00:45:56 2009 (49E02084)[/B]
[B]92cd3000 92ce3000   termdd   termdd.sys   Sat Apr 11 00:51:14 2009 (49E021C2)[/B]
[B]9474d000 94756340   tifsfilt tifsfilt.sys Wed Aug 29 08:37:17 2007 (46D5687D)[/B]
[B]8cb78000 8cbe2380   timntr   timntr.sys   Wed Aug 29 08:13:12 2007 (46D562D8)[/B]
[B]9ac50000 9ac59000   TSDDD    TSDDD.dll    Sat Jan 19 01:01:09 2008 (47919225)[/B]
[B]b0d31000 b0d3d000   tssecsrv tssecsrv.sys Sat Jan 19 01:01:15 2008 (4791922B)[/B]
[B]8ca00000 8ca09000   tunmp    tunmp.sys    Sat Jan 19 00:55:40 2008 (479190DC)[/B]
[B]8cbee000 8cbf9000   tunnel   tunnel.sys   Thu Feb 18 06:28:13 2010 (4B7D244D)[/B]
[B]92d19000 92d26000   umbus    umbus.sys    Sat Jan 19 00:53:40 2008 (47919064)[/B]
[B]94689000 9469ae00   usbaudio usbaudio.sys Sat Apr 11 00:42:54 2009 (49E01FCE)[/B]
[B]93a95000 93aac000   usbccgp  usbccgp.sys  Sat Jan 19 00:53:29 2008 (47919059)[/B]
[B]923fd000 923fe700   USBD     USBD.SYS     Sat Jan 19 00:53:17 2008 (4791904D)[/B]
[B]923d9000 923e8000   usbehci  usbehci.sys  Sat Apr 11 00:42:52 2009 (49E01FCC)[/B]
[B]92d26000 92d5b000   usbhub   usbhub.sys   Sat Apr 11 00:43:14 2009 (49E01FE2)[/B]
[B]92096000 920d4000   USBPORT  USBPORT.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)[/B]
[B]93aac000 93ab6000   usbprint usbprint.sys Sat Jan 19 01:14:40 2008 (47919550)[/B]
[B]93abf000 93acc000   usbscan  usbscan.sys  Sat Jan 19 01:14:09 2008 (47919531)[/B]
[B]93adc000 93af1000   USBSTOR  USBSTOR.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)[/B]
[B]923ce000 923d9000   usbuhci  usbuhci.sys  Sat Jan 19 00:53:20 2008 (47919050)[/B]
[B]935de000 935ea000   vga      vga.sys      Sat Jan 19 00:52:06 2008 (47919006)[/B]
[B]93344000 93365000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 00:52:10 2008 (4791900A)[/B]
[B]8c730000 8c73f000   volmgr   volmgr.sys   Sat Jan 19 00:49:51 2008 (47918F7F)[/B]
[B]8c73f000 8c789000   volmgrx  volmgrx.sys  Sat Apr 11 00:39:25 2009 (49E01EFD)[/B]
[B]8cd19000 8cd52000   volsnap  volsnap.sys  Sat Apr 11 00:39:37 2009 (49E01F09)[/B]
[B]92d63000 92d6b000   wacommousefilter wacommousefilter.sys Fri Feb 16 13:12:29 2007 (45D5F40D)[/B]
[B]92195000 92197080   wacomvhid wacomvhid.sys Wed May 20 15:54:02 2009 (4A145FDA)[/B]
[B]921af000 921b0680   WacomVKHid WacomVKHid.sys Thu Feb 15 18:11:07 2007 (45D4E88B)[/B]
[B]92dec000 92dff000   wanarp   wanarp.sys   Sat Jan 19 00:56:31 2008 (4791910F)[/B]
[B]91dda000 91de6000   watchdog watchdog.sys Sat Apr 11 00:22:43 2009 (49E01B13)[/B]
[B]8c60d000 8c689000   Wdf01000 Wdf01000.sys Sat Jan 19 00:52:21 2008 (47919015)[/B]
[B]8c689000 8c696000   WDFLDR   WDFLDR.SYS   Sat Jan 19 00:52:19 2008 (47919013)[/B]
[B]9aa30000 9ac33000   win32k   win32k.sys   Mon Jun 21 09:36:50 2010 (4C1F6AF2)[/B]
[B]8c7e3000 8c7ec000   wmiacpi  wmiacpi.sys  Sat Jan 19 00:32:47 2008 (47918B7F)[/B]
[B]8c6dc000 8c6e5000   WMILIB   WMILIB.SYS   Sat Jan 19 00:53:08 2008 (47919044)[/B]
[B]b0d0c000 b0d1e000   WUDFPf   WUDFPf.sys   Sat Jan 19 00:52:49 2008 (47919031)[/B]
[B]b0cf7000 b0d0b580   WUDFRd   WUDFRd.sys   Sat Jan 19 00:53:04 2008 (47919040)[/B]
[B]b0d1e000 b0d26000   xaudio   xaudio.sys   Fri Aug 04 20:39:09 2006 (44D3E8AD)[/B]

Gearaspiwdm.sys file description
Productname: GEARAspi
Description: Filter Driver for 2k and XP
Company: GEAR Software File size: Various
http://www.gearsoftware.com/support/drivers.php

Outadated Drivers

Code:

int15.sys    Wed Oct 01 01:29:49 2003 (3F7A664D)
NTIDrvr.sys  Tue Dec 21 15:33:14 2004 (41C8888A)
Afc.sys      Wed Feb 23 01:58:55 2005 (421C29AF)
DPortIO.sys  Fri Dec 23 03:13:04 2005 (43ABB190)
bcm4sbxp.sys Wed Jun 14 17:02:02 2006 (4490794A)
mdmxsdk.sys  Mon Jun 19 17:26:59 2006 (449716A3)
xaudio.sys   Fri Aug 04 20:39:09 2006 (44D3E8AD)
BrUsbSer.sys Sat Sep 02 20:53:37 2006 (44FA2791)
secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
DKbFltr.sys  Thu Oct 19 04:24:28 2006 (4537363C)
peauth.sys   Mon Oct 23 04:55:32 2006 (453C8384)
SynTP.sys    Mon Oct 23 13:52:26 2006 (453D015A)
EMS7SK.sys   Wed Oct 25 02:36:34 2006 (453F05F2)
ESM7SK.sys   Wed Oct 25 02:36:42 2006 (453F05FA)
ESD7SK.sys   Wed Oct 25 02:36:47 2006 (453F05FF)
NETw3v32.sys Mon Oct 30 13:42:26 2006 (45463982)
crcdisk.sys  Thu Nov 02 04:52:27 2006 (4549B1CB)
HSX_CNXT.sys Wed Nov 08 18:53:45 2006 (45526E09)
HSXHWAZL.sys Wed Nov 08 18:53:56 2006 (45526E14)
HSX_DPV.sys  Wed Nov 08 18:55:07 2006 (45526E5B)
PSDNServ.sys Sun Dec 24 23:20:44 2006 (458F519C)
psdvdisk.sys Sun Dec 24 23:20:48 2006 (458F51A0)
spldr.sys    Thu Jun 21 20:29:17 2007 (467B17DD)
timntr.sys   Wed Aug 29 08:13:12 2007 (46D562D8)
tifsfilt.sys Wed Aug 29 08:37:17 2007 (46D5687D)
PxHelp20.sys Wed Oct 17 14:24:26 2007 (4716535A)
intelppm.sys Sat Jan 19 00:27:20 2008 (47918A38)
Fs_Rec.SYS   Sat Jan 19 00:27:57 2008 (47918A5D)
cdfs.sys     Sat Jan 19 00:28:02 2008 (47918A62)
Msfs.SYS     Sat Jan 19 00:28:08 2008 (47918A68)
bowser.sys   Sat Jan 19 00:28:26 2008 (47918A7A)
luafv.sys    Sat Jan 19 00:30:35 2008 (47918AFB)
BATTC.SYS    Sat Jan 19 00:32:45 2008 (47918B7D)
compbatt.sys Sat Jan 19 00:32:47 2008 (47918B7F)
CmBatt.sys   Sat Jan 19 00:32:47 2008 (47918B7F)
wmiacpi.sys  Sat Jan 19 00:32:47 2008 (47918B7F)
msisadrv.sys Sat Jan 19 00:32:51 2008 (47918B83)
mssmbios.sys Sat Jan 19 00:32:55 2008 (47918B87)
fileinfo.sys Sat Jan 19 00:34:27 2008 (47918BE3)
Dxapi.sys    Sat Jan 19 00:36:12 2008 (47918C4C)
Beep.SYS     Sat Jan 19 00:49:10 2008 (47918F56)
Null.SYS     Sat Jan 19 00:49:12 2008 (47918F58)
mountmgr.sys Sat Jan 19 00:49:13 2008 (47918F59)
kbdclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
mouclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
mouhid.sys   Sat Jan 19 00:49:16 2008 (47918F5C)
i8042prt.sys Sat Jan 19 00:49:17 2008 (47918F5D)
swenum.sys   Sat Jan 19 00:49:20 2008 (47918F60)
intelide.sys Sat Jan 19 00:49:42 2008 (47918F76)
volmgr.sys   Sat Jan 19 00:49:51 2008 (47918F7F)
vga.sys      Sat Jan 19 00:52:06 2008 (47919006)
VIDEOPRT.SYS Sat Jan 19 00:52:10 2008 (4791900A)
WDFLDR.SYS   Sat Jan 19 00:52:19 2008 (47919013)
monitor.sys  Sat Jan 19 00:52:19 2008 (47919013)
Wdf01000.sys Sat Jan 19 00:52:21 2008 (47919015)
WUDFPf.sys   Sat Jan 19 00:52:49 2008 (47919031)
WUDFRd.sys   Sat Jan 19 00:53:04 2008 (47919040)
WMILIB.SYS   Sat Jan 19 00:53:08 2008 (47919044)
HIDPARSE.SYS Sat Jan 19 00:53:16 2008 (4791904C)
USBD.SYS     Sat Jan 19 00:53:17 2008 (4791904D)
usbuhci.sys  Sat Jan 19 00:53:20 2008 (47919050)
usbccgp.sys  Sat Jan 19 00:53:29 2008 (47919059)
umbus.sys    Sat Jan 19 00:53:40 2008 (47919064)
mpsdrv.sys   Sat Jan 19 00:54:45 2008 (479190A5)
lltdio.sys   Sat Jan 19 00:55:03 2008 (479190B7)
rspndr.sys   Sat Jan 19 00:55:03 2008 (479190B7)
irda.sys     Sat Jan 19 00:55:25 2008 (479190CD)
tunmp.sys    Sat Jan 19 00:55:40 2008 (479190DC)
ndisuio.sys  Sat Jan 19 00:55:40 2008 (479190DC)
netbios.sys  Sat Jan 19 00:55:45 2008 (479190E1)
nsiproxy.sys Sat Jan 19 00:55:50 2008 (479190E6)
ipfltdrv.sys Sat Jan 19 00:56:23 2008 (47919107)
ndistapi.sys Sat Jan 19 00:56:24 2008 (47919108)
NDProxy.SYS  Sat Jan 19 00:56:28 2008 (4791910C)
rasacd.sys   Sat Jan 19 00:56:31 2008 (4791910F)
wanarp.sys   Sat Jan 19 00:56:31 2008 (4791910F)
rasl2tp.sys  Sat Jan 19 00:56:33 2008 (47919111)
raspptp.sys  Sat Jan 19 00:56:34 2008 (47919112)
TDI.SYS      Sat Jan 19 00:57:10 2008 (47919136)
modem.sys    Sat Jan 19 00:57:16 2008 (4791913C)
RDPCDD.sys   Sat Jan 19 01:01:08 2008 (47919224)
tdtcp.sys    Sat Jan 19 01:01:08 2008 (47919224)
rdpencdd.sys Sat Jan 19 01:01:09 2008 (47919225)
TSDDD.dll    Sat Jan 19 01:01:09 2008 (47919225)
tssecsrv.sys Sat Jan 19 01:01:15 2008 (4791922B)
usbscan.sys  Sat Jan 19 01:14:09 2008 (47919531)
usbprint.sys Sat Jan 19 01:14:40 2008 (47919550)
drmk.sys     Sat Jan 19 01:53:02 2008 (47919E4E)
BOOTVID.dll  Sat Jan 19 02:27:15 2008 (4791A653)
LVUSBSta.sys Sat Jul 26 10:59:36 2008 (488B3BD8)
snman380.sys Wed Nov 19 19:23:37 2008 (4924AE09)
BrSerIf.sys  Thu Jan 22 23:59:04 2009 (49794E98)
nvlddmkm.sys Fri Jan 30 13:05:03 2009 (4983414F)
spsys.sys    Tue Mar 10 13:10:28 2009 (49B69F04)

The BC code given indicates that this is a driver problem the driver mentioned is given above.
You should update all old drivers. Since the number seems to be rather overwhelming, after updating the driver mentioned you can use the driver verifier, if the BSOD continue. In any event drivers dated prior to 1/1/08 should be updated as they are problems just waiting to happen.

If overclocking restore normal settings
SFC /scannow
System Files - SFC Command

Run a full anti virus scan and dowload and run a full scan with malwarebytes.

Update outdated listed drivers. If I have inadvertently listed any Microsoft Drivers, they can be ignored.
Enable the Driver Verifier
http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
http://www.guru3d.com/category/driversweeper/

After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
Remember that several attempts may be required before we can solve your BSOD problem. These reports are not definitive but merely point the way to a solution.

sassofalco · Sep 8, 2010

Thanks Richard for all the effort that you've obviously put into this. To be quite frank, I've never attempted to do anything like this before and therefore it all appears rather daunting to me. I need to put down what I believe you are advising me to do, and then have you either confirm that I'm on the right track, or quickly pull me back on it.

For starters, I ran sfc/scannow and it gave a clean bill of health with no integrity errors or failures. So that is out of the way. Further, I am not competent enough to even look at carrying out any overclocking of my system, so that's been untouched, and should still be at the default factory settings, whatever they are.

However, I don't understand what you want me to do with this bit of advice and the link;

Gearaspiwdm.sys file description
Productname: GEARAspi
Description: Filter Driver for 2k and XP
Company: GEAR Software File size: Various
Driver updates - GEAR Software

I've had a read of the articles, and they all mention Windows 2000 and Windows XP only, but since this has appeared as a problem in the Logs I sent, then obviously this is also an important part of Windows Vista setup. So, just what is it that I'm supposed to do with this information??

You will also see that I've had a long ongoing problem with the Reliability Monitor - System Stability Chart. This has been unserviceable since the 4th September 2010 [when I believe an Acer tech from a remote location, did something to knock this out] and previous posts to the Vista Forum on this particular issue, have drawn a blank. A snip of this problem is here;

Reliability Monitor - Disabled System Stability Chart - ceased operating 04Sep2008.JPG

Under your heading of "Outadated [sic] Drivers", and in what you have subsequently written, I understand your advice is that I scroll to each Driver listed before 01Jan02, and do an update for each and every one of them? That's something to the order of nearly 100 drivers that you're suggesting that I update? Correct? When searching for updates, I understand that I should be using the Driver name to do the search and find? Correct?

I'm presuming that by using "BC", you mean "Bug check"? Correct?

I've still a number of points to try and understand from your post, and will raise these as I get my head around them.

Cheers

richc46 · Sep 8, 2010

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp4_Windows_NT6_BSOD_jcgriff2[1].zip\Windows_NT6_BSOD_jcgriff2\Mini082010-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Machine Name:
Kernel base = 0x8464e000 PsLoadedModuleList = 0x84765c70
Debug session time: Thu Aug 19 15:40:01.668 2010 (GMT-4)
System Uptime: 0 days 18:27:42.115
Loading Kernel Symbols
...............................................................
................................................................
............................................................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, 87d8a390, 884e25d0, 89b88a98}
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for [B]GEARAspiWDM.sys
Probably caused by : GEARAspiWDM.sys[/B]
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 87d8a390, Physical Device Object of the stack
Arg3: 884e25d0, Functional Device Object of the stack
Arg4: 89b88a98, The blocked IRP
Debugging Details:
------------------

DRVPOWERSTATE_SUBCODE:  3
IRP_ADDRESS:  89b88a98
DEVICE_OBJECT: 884e25d0
DRIVER_OBJECT: 88474c68
IMAGE_NAME:  GEARAspiWDM.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4a1151b5
MODULE_NAME: GEARAspiWDM
FAULTING_MODULE: 9238a000 GEARAspiWDM
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from 8467f3fb to 8471bb8d
STACK_TEXT:  
84743acc 8467f3fb 0000009f 00000003 87d8a390 nt!KeBugCheckEx+0x1e
84743b28 8467f018 84743b94 84743c50 00000001 nt!PopCheckIrpWatchdog+0x1ad
84743b68 846f830b 8475c4e0 00000000 5085cb80 nt!PopCheckForIdleness+0x343
84743c88 846f7ecb 84743cd0 8cbb7b02 84743cd8 nt!KiTimerListExpire+0x367
84743ce8 846f8635 00000000 00000000 0041020b nt!KiTimerExpiration+0x22a
84743d50 846f689d 00000000 0000000e 00000000 nt!KiRetireDpcList+0xba
84743d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x49

STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
FAILURE_BUCKET_ID:  0x9F_IMAGE_GEARAspiWDM.sys
BUCKET_ID:  0x9F_IMAGE_GEARAspiWDM.sys
Followup: MachineOwner
---------

You can rest assured that I will do everything that is possible, from across the miles, to assist you. We will get this done. Actually, you have a relatively simple problem to resolve.

I have posted, here, the part of the dump report that I did not give you initially, since I felt that it was not needed by you to resolve the problem.
I have made the important portion BOLD.
The problem is a driver. Driver problems will not show up in SFC /scannow.
This prarticular driver is used for your ITunes.
We have several methods to resolve the problem

1)You could completely unistall ITunes, making sure that the driver is also uninstalled. After you uninstall, with a cmd prompt type driverquery and look for the driver in question. If it is gone, you should not get any more BSOD, If still there post and I will tell you how to make if impotent (in this case it is a good thing). If you do decide to uninstall. Make a system restore point first. If the problem is not resolved after uninstalling, you may want to reinstall with System Restore. Although quite clearly the cause in your situation. Sometimes when corrective action is taken a whole new bunch of reports appear with new causes for the BSOD

2.) You could try to update via device manager. Go to device manager, look for the driver then just select update. This is not the best way, because MS will just give you an off the rack, one size fits all driver. You may have to click on view at the top of device manager to see hidden drivers

3)YOu could follow the initial instructions that I presented and go to the website of the manufactuer and download the driver. This is the best way, if you still want itunes.

As you I am here to help and enjoy solving problmes and helping others. This is especailly true in your case, since you have helped so many, yourself, bottom line dont be afraid to come back with questions.

sassofalco · Sep 8, 2010

Thanks Richard for getting back to me and my muddle,

Progress has been nil as I am at a loss with the search for this driver in Device Manager. I did do an elevated command prompt for driverquery, and sure enough found it there. That fact established.

At Device Manager, I selected View from the Taskbar, and from the drop-down Menu, I have a dot alongside Devices by Type, and a check [tick] alongside Show Hidden Devices. Problem is that I can't see anything that even remotely looks like GEARAspiWDM.sys. Can you please point me in the right direction to find the driver, that is, what should it be listed under? Or am I on the wrong page to even begin with?

I can follow directions in shorthand, if that helps you, for example;Click on Start>type Device Manager>In list under programs, right click Device Manager>Open>at UAC, Continue>At Taskbar, select View>from drop down menu, select Devices by Type, and etc, etc.

While I wait for you response, I will keep searching for the answers, however, could this mess be fixed with a straight clean uninstall of iTunes, to be replaced by an updated version, that I see is available to me right now?

I also have Piriform's CCleaner, which I always go to after any uninstalls, and in Registry Integrity, there run a scan and clean out any residue of the uninstalled item. Custom System Restore Points are always created as a matter of course before any changes are made [Uninstall and Install] to my system.

Thanks Mate.

Tony.

richc46 · Sep 8, 2010

If you read my post, an uninstall is one of the 3 main solutions.
See method 1 above
That would probalby be the best solution. Especailly as you say a new version is currently available.
After the new install, make sure that driver no longer shows in driverquery.

If you are going to uninstall, use revno and then ccleaner.
http://www.revouninstaller.com/.

As far as the other old drivers, they should be up to date, but if you do not get any more BSODs when you uninstall the one from Itunes, the others could wait, but its really easy, to do. You do 3 a day.
After we solve this problem, I would be very happy to find one or two drivers for you, showing you every step that I take.

richc46 · Sep 9, 2010

I was curious as to the extent of the ITunes problem and to my surprise found this:
iTunes 8 Causing Huge Problems, BSOD for Vista Users

If this is the current version, I suggest that you just uninstall and enjoy your computer without ITunes.

sassofalco · Sep 9, 2010

richc46 said:
I was curious as to the extent of the ITunes problem and to my surprise found this:
iTunes 8 Causing Huge Problems, BSOD for Vista Users

If this is the current version, I suggest that you just uninstall and enjoy your computer without ITunes.

Great investigative work Richard, and thanks for posting the link.

........there is certainly no need to repeat this statement, and I am in the process of taking this sound advice - right now.

For once MS has clean hands on this one, and darts should be directed at Apple who it would appear, are responsible for upsetting the cart in this instance of BSOD.

niemiro · Sep 9, 2010

Also, sorry to butt in, I have regualrly seen that Gear driver installed by iTunes on multiple Practice Logs I have come across.

sassofalco · Sep 9, 2010

With the time available to me, things have been progressing slowly and with caution.

After creating a custom Restore point, under Control Panel>Programs etc., I did an uninstall of iTunes, then removed the shortcuts from the Desktop and Quick Launch. As Administrator, I then ran Piriform's CCleaner and did a scan in Registry Integrity. That threw up 75 registry values associated with iTunes that were still hiding in the system, and these were removed. A reconfirming scan in Registry Integrity again, came up with a clean Registry.

In addition to the uninstall, and for my own satisfaction, I have completed full scans using 'SUPERAntispyware', 'Spybot-Search and Destroy' and Malwarebytes' Anti-Malware. I am pleased to say that each of these returned an absolutely clean bill of health - not one infected file amongst the lot of them.

So far, so good. So back I go to an Elevated Command Prompt and do a search for /driverquery and this is the result, the driver in question is shown as still in my system, here;

BSOD - Windows shut down unexpectedly 2 Tue07Sep10.JPG

[a little of Lake Ianthe in the SW of South Island, New Zealand is included to make the snip less boring]

OK. I am now in need of concise, and for me, easily understood advice about how to remove this apparently last hurdle in the uninstall process of iTunes.

Cheers, Tony

richc46 · Sep 9, 2010

First be sure to report back when this is solved, so that we can rejoice together and that others may be helped. I bring this up now because we are getting close to that day :D

Lets try the easy way. The driver is old and specialized, I thought about it and very likely will not cause another problem. Use the machine, if it is ok, just use it. If you get new BSOD's just post and we will rid you of that driver.

sassofalco · Sep 9, 2010

Thanks again Richard for your patience and help here.

I will take your advice, and if still plagued by the pretty coloured screen, use what you have suggested with your link [name excluded to protect the innocent, and to preserve the comatose state of the great unwashed, over at Windows 7 Forums]. :rolleyes:

Further, I shall do all I can to preserve the integrity of your stealth and cunning, and if necessary will only run the unmentionable application, in solitude, deep within a coal-mine, at midnight, on the night of a dual lunar and solar eclipse.

Cheers Mate, and I will be back to report further on any variation to outcomes.

Tony

richc46 · Sep 9, 2010

Yes, please keep me posted and if that last post does not work, there is an easy way to get rid of the driver. Just change the .sys to .bup. But dont worry about that now,I think its a done deal.

And I thank you for the rep. Its such a great feeling dealing with a member one on one, and problem gets solved

BSOD - Windows shut down unexpectedly

What bad, bad,habit?

My Computer

My Computer

What bad, bad,habit?

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My Computer

What bad, bad,habit?

My Computer

My Computer

My Computer

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My Computer

Banned

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My Computer

My Computer

What bad, bad,habit?

My Computer

My Computer