How do I tackle this? Need complete clean/factory direct OS condition Laptop

pugmama05 · Jun 16, 2010

Do I re-install *from Dell RE-INSTALL Disk, Vista 32 home basic /or get new install Vista 32>

IMMEDIATE GOAL; clean/factory direct OS condition Laptop

(have corrupt files, missing drivers, my media, data, photo's, operating system, everything is scrambled, basically tossed all over my drive C.

(posted in Vista Forum per instruction- NEWBIE to computers but quick learner- my store below, please help!

_____________________
currently have Dell Vostro 1000, Vista 32 home basic, bios AMD 6.0.6002 Service Pack 2 Build 6002 - FACTORY INSTALL WAS SP1 VISTA from dell
x86 based PC, Mobile AMD Sempron Processor 3600+200mhz, 1core, 1 logical processor
BIOS version 2.4
Dell Inc 2.6.3, 12/7/2007
C:/Windows
C:/windows/system 32
boot device/device/harddiskvolume3
US
hardware abstractionlayer; version = 6.0.6002.18005

(factory installed operating system, ONLY HAVE DELL RE-INSTALL Vista 2 Home Basic SP1

I use IE7, and don't want IE8 (had too many crashes same pc, last year,
have no outlook or windows mail even accessable - *so called friend fixed/messed up computer, I have MSoffice 2007 word/(need outlook)

have MS works 9, installation cd

missing many drivers,

1/****Need to know....Am I able to download the Complete Vista 32 home basic INSTALLATION SP 1, cd on this site?

2/since i currently have SP2 don't i just install SP1 and then have to download the SP2 again?

3/How do I completely REMOVE everything on the system and keep C/D & E drives in tack/

4/ how can I get a list of ALL the drivers that i have to download from MS drivers & download ?

5/ do i have to go to DELL drivers and downloads also?

6/ is there also a recommended list of additional programs to download for system *(note below)

7/ My kepboard, cd/dvd burner, USB port drivers also bad- need kindergarden list for install please.

8/with my nursing studies and degree programs I have to have the following -
*Silverlight (also have tomy make sure I can see animations, and that my system will be able to "view" PDF ATI Technology Assessment results and create my focused review
*I have many nursing programs, many interact online,
*Palm/skyscape - daily medical updates *active sync
*adobe, reader,air, acrobat, etc...
*PP, excell,
Windows mobile *sync= device manager-

(don't mean to sound like an idiot, but this may be just standard PC stuff, however with the previous pc wrecker' person doing 1/2 installs, wrong programing, no access to view pdf's, no outlook or mail configuration, system set up to scramble" - BACK DOORS, and then the virus's that hit non stop that took 3 days to fix, *(until i did it in 5 hours and havn't had another attack")
I am very afraid, and just DREAM of having my system do what is is meant to do, (simple) stuff- and that's all......no sabatauge}
*oh yes, and actually burn my own CD/DVD in this burner. ?

? can't this drive E be configured to BURN the following, CD-R/DVD-R & CD-RW and DVD-RW?

right now i can only burn a CD R, and we have a HP home entertainment VISTA 32 (with NO inst disks at all), and it burns all the above..

*We have 2 more Desktop PCs,s that "he" wiped completely clean with no permission, reformatted, and now have Windows 7 OS on them, which are not compatible with many of the school programs, work systems/phones and programs.

Long winded, and possible ramble BUT that is how important this is to me, i can't sleep until this is done.
:cry:

when its done :party:

richc46 · Jun 16, 2010

Welcome

Read your manual. Dell enables you to return to factory spec by hitting a certain f key during boot.

stoneys-nutz · Jun 16, 2010

Hello pugmama05,
richc46 is correct, the easiest way is to use the Dell restore partition.

In answer to your other questions,

You don't have to install IE 8, you have the option not to install, so you can keep IE7.

1. No, you cant download the complete version of Vista from this site.

2. Unless the OS comes with SP2 on the disk, you will need to download it again.

3. The only way to clean the system is to format before you install the new OS, of course, this will delete everything on the HDD. (so backup things you want to keep).

4. Any MS drivers will be downloaded and installed when you visit MS Updates.

5. You will need to Visit the Dell site for some of your drivers, as some are Dell specific. Drivers like Video, Sound, Chipset drivers, will need to be downloaded from Dell.

6. Any specific programs can be downloaded and installed at any time.

7. All these drivers will be replaced during the OS install.

8. Again, all of these can be downloaded and installed at any time, but if you have work that cant be replaced, copy it to disk/HDD as soon as possible.

Has the CD/DVD drive ever burnt DVD's ?, you will need to check the manufacturers site or your documentation for the specs of the CD/DVD player fitted to your PC. If it has worked in the past, then provided its not a hardware issue, it will work again.

Hope this clears things up a bit for you, i would take the advice of richc46 and use the Dell "restore to factory settings" option.

If you need any more help, just ask, good luck and post your results.

pugmama05 · Jun 16, 2010

ok, thank you both very much....100% clarity needed once more.

I have everything already on Western Digital Elements 1.5TB external hard drive, so Im set there.

I have dell operating system vista os home basic 32 reinstall disk
(already installed on my system cd) reinstall not install

dell application /cyberlink/power dvd dx 8.0 software foor DVD playback REINSTALL disk,not INSTALL (already installed on my system cd)

MICROSOFT intellipoint 6.3 -(mouse software I guess) wow- i get a seperate cd just for mouse, but not for operating system....go figure.)

then i have the ms works 9 cd, with no code for insta
ll on it...also from Dell-

pugmama05 · Jun 16, 2010

well - i just sent a reply, with remaining questions./

system not going to last much longer, i don't know where it went

dang, well i another ms forum instructed me NOT TO use the factory Dell reinstall cd's as they are not full copies of OS for a clean reinstall to factory, that is why i moved on to get more input

also need to make sure that this will go back and remove absolutely everything on computer,

driver will be crisp and all components for programs and os will be where they are suppose to be right/

theog · Jun 16, 2010

I believe rich46 & stoneys-nutz have replied to all your questions.
What question?

pugmama05 · Jun 16, 2010

stoneys-nutz said:
Hello pugmama05,
richc46 is correct, the easiest way is to use the Dell restore partition.

In answer to your other questions,

You don't have to install IE 8, you have the option not to install, so you can keep IE7. so i will reinstall IE7, because everything will be gone (right, reinstall wipes everything out)?

1. No, you cant download the complete version of Vista from this site.
i only have a factory dell REINSTALL, it is not a complete VISTA install disk/
2. Unless the OS comes with SP2 on the disk, you will need to download it again.REINSTALL disk came with sp1, so i use that then go to ms downloads and reinstall the sp2 correct?

3. The only way to clean the system is to format before you install the new OS, of course, this will delete everything on the HDD. (so backup things you want to keep). when i put in the reinstall cd's, won't the drives be formated as factory set them? i already backed up have EVERYTHING, 70GB of data on my Western Digital 1.5tb EHDrive.
except OS of course-

4. Any MS drivers will be downloaded and installed when you visit MS Updates.
been there, done that- okay!
5. You will need to Visit the Dell site for some of your drivers, as some are Dell specific. Drivers like Video, Sound, Chipset drivers, will need to be downloaded from Dell. been there - done that too, okay!

6. Any specific programs can be downloaded and installed at any time.
i have all my programs, for install, - all except the OS, aplications from dell

7. All these drivers will be replaced during the OS install.
ok

8. Again, all of these can be downloaded and installed at any time, but if you have work that cant be replaced, copy it to disk/HDD as soon as possible.

Has the CD/DVD drive ever burnt DVD's ?, you will need to check the manufacturers site or your documentation for the specs of the CD/DVD player fitted to your PC. If it has worked in the past, then provided its not a hardware issue, it will work again. i never paid much attention to what type of disk i put in, so i will just go with whatever, BUT.,.. at the moment i have NO cd-R only DVD R,

Hope this clears things up a bit for you, i would take the advice of richc46 and use the Dell "restore to factory settings" option.

If you need any more help, just ask, good luck and post your results.

thank you, and do you just deal with the vista....or do you jump into other forums? have western digital questions...

tom982 · Jun 16, 2010

pugmama05 said:
stoneys-nutz said:

Hello pugmama05,
richc46 is correct, the easiest way is to use the Dell restore partition.

In answer to your other questions,

You don't have to install IE 8, you have the option not to install, so you can keep IE7. so i will reinstall IE7, because everything will be gone (right, reinstall wipes everything out)?

1. No, you cant download the complete version of Vista from this site.
i only have a factory dell REINSTALL, it is not a complete VISTA install disk/
2. Unless the OS comes with SP2 on the disk, you will need to download it again.REINSTALL disk came with sp1, so i use that then go to ms downloads and reinstall the sp2 correct?

3. The only way to clean the system is to format before you install the new OS, of course, this will delete everything on the HDD. (so backup things you want to keep). when i put in the reinstall cd's, won't the drives be formated as factory set them? i already backed up have EVERYTHING, 70GB of data on my Western Digital 1.5tb EHDrive.
except OS of course-

4. Any MS drivers will be downloaded and installed when you visit MS Updates.
been there, done that- okay!
5. You will need to Visit the Dell site for some of your drivers, as some are Dell specific. Drivers like Video, Sound, Chipset drivers, will need to be downloaded from Dell. been there - done that too, okay!

6. Any specific programs can be downloaded and installed at any time.
i have all my programs, for install, - all except the OS, aplications from dell

7. All these drivers will be replaced during the OS install.
ok

8. Again, all of these can be downloaded and installed at any time, but if you have work that cant be replaced, copy it to disk/HDD as soon as possible.

Has the CD/DVD drive ever burnt DVD's ?, you will need to check the manufacturers site or your documentation for the specs of the CD/DVD player fitted to your PC. If it has worked in the past, then provided its not a hardware issue, it will work again. i never paid much attention to what type of disk i put in, so i will just go with whatever, BUT.,.. at the moment i have NO cd-R only DVD R,

Hope this clears things up a bit for you, i would take the advice of richc46 and use the Dell "restore to factory settings" option.

If you need any more help, just ask, good luck and post your results.

Click to expand...

thank you, and do you just deal with the vista....or do you jump into other forums? have western digital questions...

We will try to help you, no matter what the problem is

Well nothing that breaks the forum rules

Tom

richc46 · Jun 16, 2010

You can find me at the SevenForums. I can give you the link if you are interested.

stoneys-nutz · Jun 16, 2010

Give us the WD question and we will do our best to answer it.

pugmama05 · Jun 16, 2010

richc46 said:
Welcome

Read your manual. Dell enables you to return to factory spec by hitting a certain f key during boot.

I am not sure I will be able to boot when i shut down. I have no Memory and system will not save recovery point.

also the drivers have been issues the the past 2 weeks, yesterday i had huge issues with restart.

?when i do the F-key return to factory settings...will this restore the scrambled parts of OS and programs back where they should be? It will be 'like new" no residue left over , right?

Also since my factory system was SP1, won't my reinstall disks take back to factory settings?

I don't have a boot cd, or a restore cd/disk as system has been corrupt since Christmas 09.
that is when this mess started, and the Works 9 CD from factory doesn't have any codes on it for install,.....Any insite there?

or ...read my manual, I usually do that but find that the community helps to get to the bottom of the issue faster. I have about `100 or more articles, and chapters including custom promt commands that I was getting together.

thank you- oh yes, and the drives will all stay as dell set them yes? if i use cd's from dell, which one goes 1st, 2nd, etc...they are listed above

richc46 · Jun 16, 2010

when i do the F-key return to factory settings...will this restore the scrambled parts of OS and programs back where they should be? It will be 'like new" no residue left over , right?

It is suppose to return to just the way it was when you brought it home the first day and were all excited about it.

If you bought SP1 OS preinstalled, that where you will go with factory settings.

My mention of read the manual only referred to the key to hit to go back to factory settings, since I did not know it.

Drives will be like the day you brought it home.

stoneys-nutz · Jun 16, 2010

The first thing to do is to get a Vista repair CD/DVD.
Follow this link and it will show you how to make a repair disk.

How to Make a Windows Vista Repair Disk If You Don’t Have One - How-To Geek

When they say "return to factory settings" it means just that, it will be like the day it came from the shop.
You will of course still have to re-install all the Vista updates, and if you only have SP1, the updates will install SP2 automatically.

Also, it will pay to visit the Dell site for updated drivers, or just to check that your drivers are the latest ones.

pugmama05 · Jun 16, 2010

richc46 said:
when i do the F-key return to factory settings...will this restore the scrambled parts of OS and programs back where they should be? It will be 'like new" no residue left over , right?

It is suppose to return to just the way it was when you brought it home the first day and were all excited about it.

If you bought SP1 OS preinstalled, that where you will go with factory settings.

My mention of read the manual only referred to the key to hit to go back to factory settings, since I did not know it.

Drives will be like the day you brought it home.

:DSUPER! I Know I was excited that day, but more over being back in school i believe after 3... years..
one more for the road *i hope its for the road.... if i am unable to find the F key, or my computer isn't successful at the F key form of system restore to factory setting.....? do you recommend doing the slipsteam... and B???????????????????

I WILL be on this site until i am done, but i have to transfer my nursing documents 1 more time, 15gb just for safe keeping and peace of mind!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

* Now i will continue on this Computer knowledge- very attention keeping and what accomplishment when all is revealed and that light bulb gets bright!

thank you for being so direct and clear! MY WD question will follow in a few....i already posted it somewhat in the Vista SP1 Slipstream Installation DVD TUTORIAL, - are you able to view it there?

WESTERN DIGITAL ELEMENTS 1.5TB Desktop portable external hard drive???
my system keeps freezing, im outta memory! keystrokes....not much time left i feel it slipping away!..

or maybe it's in one of these posts...i have to check- drive wasn't formated, data put on, afraid i will loose it if i try to change and allocate GB's for storage or additional memory so i canget through this REDO.

richc46 · Jun 16, 2010

You are most welcome pugmama.

pugmama05 · Jun 16, 2010

richc46 said:
You can find me at the SevenForums. I can give you the link if you are interested.

Yes, please forward me the forums, also here is part or an indirect way of asking

im starting to look like this computer all over, have to start the doc final transfer to get on with this

"Western Digital Elements 1.5TB Desktop Portable External hard drive????""" posting to "general' thread area-

thank you again, more later! and?????????What does "send me a PM" mean?
:D

richc46 · Jun 16, 2010

Here is the link to the Seven Forums, you will like it there.
Windows 7 Forums

PM is private message. You have to be a member for a month or so before you get the privilege.

pugmama05 · Jun 16, 2010

richc46 said:
Here is the link to the Seven Forums, you will like it there.
Windows 7 Forums

{QUOTE}

richc46,

thanks, will be checking in soon, just got done transfering the doc's one last time.

copied all these instructions to my phone since i don't have a 2nd monitor

or pc available to use while in process. also this is taking forever because i am freezing more now than ever.

i you have a chance to review the western

good luck to me, here goes!

pugmama05 · Jun 17, 2010

richc46 said:
Welcome

Read your manual. Dell enables you to return to factory spec by hitting a certain f key during boot.

Dell vostro1000, vista 32 home basic/factory installed system
only have REINSTALL DISKs

Tried the Dell restore to factory setting as listed in manual-
I tried the F8, got to the advanced system boot screen,
highlighted "repair my computer"
then i get gray/black screen for about 15 minutes,
then windows restarts :cry:

and my background picture appears,
it takes about 10 more minutes for my settings to all appear,
no internet access, everything is a mess

I am on someones computer, need help- geek how to's did the "repair" cd last night, but don't instructions

DELL, stuff isn't working-

I don't know if i put in my reinstall disks from DELL,

do i put in operating system 1st?????????
(or) do i put in applications REINSTALL disk?

HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My nightmare happened, and i don't know if the person who worked on computer before did something to alter the course of a factory restore or anything

i don't know what to do and the computer is my life job hunt, post grad degree, and porfolio creation.

or a

theog · Jun 18, 2010

Check your HD.
Disk Check - Windows 7 Forums

Check with a hard drive diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

System Repair Disc - Create - Windows 7 Forums

You may need to order a set of Recovery disk from Dell.

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