blue screen of death problem recurring

P

poolwizard

Member
hi vista forums,

when i start up my com puter , everytime when i get to the stage where there's a black screen and a little bar where it loads, suddenly i get a blue screen that flashes for less than a second, not even enough for me to see what it says, after that, my computer restarts, and then i can either start windows normally or launch startup repair, i did the startup repair, i did the system resotre, then i finally logged onto the computer, but then the next day, when i opened my computer, the blue screen happened again...

I really need help, this is extreemly annoying.
 

My Computer

System One

  • Manufacturer/Model
    Compaq Presario
    CPU
    AMD Phenom-64 8750 (2.4GHz)
    Memory
    2814 MB ram
    Graphics card(s)
    NVIDIA Geforce 9400
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1024 X 768
poolwizard-

C:\Windows\Minidump\

Zip and post any files found in that folder.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Mouse
    HP: M/N:M-SBQ133
    Keyboard
    HP: Model Number: KB0911
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
Right click on "My Computer", click on Properties, click on Advanced tab, click on Startup and Recovery Settings.

Make sure that "Automatically restart" is unchecked, and that "Small memory dump" is selected under "Write debugging information", and that "Overwrite any existing file" is unchecked.

Next time you get BSOD, upload the Minidump file you should find in the C:\Windows\Minidump folder.

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE 1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Mouse
    Logitech MX100 Laser
    Keyboard
    Logitech LX710
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
Ed Canuck said:
Right click on "My Computer", click on Properties, click on Advanced tab, click on Startup and Recovery Settings.

Make sure that "Automatically restart" is unchecked, and that "Small memory dump" is selected under "Write debugging information", and that "Overwrite any existing file" is unchecked.

Next time you get BSOD, upload the Minidump file you should find in the C:\Windows\Minidump folder.

Ed
Click to expand...

thanks, i tried it, just done the small memory dump thing, now if i get the error tommorow, i'll inform you :)
 

My Computer

System One

  • Manufacturer/Model
    Compaq Presario
    CPU
    AMD Phenom-64 8750 (2.4GHz)
    Memory
    2814 MB ram
    Graphics card(s)
    NVIDIA Geforce 9400
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1024 X 768
uhhh.. just wondering.. when i get the BSOD, usually i cant get onto my computer because of that.. and i have to do system resotre via the startup repair thing... just wondering that if i done that, would the minidump thing be restored back?

i'm totally unsure about that, due to my lack of computing knowledge, please tell me if it's true or not.
 

My Computer

System One

  • Manufacturer/Model
    Compaq Presario
    CPU
    AMD Phenom-64 8750 (2.4GHz)
    Memory
    2814 MB ram
    Graphics card(s)
    NVIDIA Geforce 9400
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1024 X 768
poolwizard said:
uhhh.. just wondering.. when i get the BSOD, usually i cant get onto my computer because of that.. and i have to do system resotre via the startup repair thing... just wondering that if i done that, would the minidump thing be restored back?

i'm totally unsure about that, due to my lack of computing knowledge, please tell me if it's true or not.
Click to expand...

I think if you were to restore your computer to an earlier point you would lose the minidump file.

That is probably why the folder was empty the first time you checked it.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Mouse
    HP: M/N:M-SBQ133
    Keyboard
    HP: Model Number: KB0911
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
When you get the BSOD can you boot up into Safe Mode?

If you can, do so, and save the minidump file into one of your Temp folders before you do the Restore. Then you can upload it from there.

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE 1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Mouse
    Logitech MX100 Laser
    Keyboard
    Logitech LX710
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
Americano said:
poolwizard said:
uhhh.. just wondering.. when i get the BSOD, usually i cant get onto my computer because of that.. and i have to do system resotre via the startup repair thing... just wondering that if i done that, would the minidump thing be restored back?

i'm totally unsure about that, due to my lack of computing knowledge, please tell me if it's true or not.
Click to expand...

I think if you were to restore your computer to an earlier point you would lose the minidump file.

That is probably why the folder was empty the first time you checked it.
Click to expand...


nah the reason why i didnt have any before was because the create a small file (64k) or something like that was not on
 

My Computer

System One

  • Manufacturer/Model
    Compaq Presario
    CPU
    AMD Phenom-64 8750 (2.4GHz)
    Memory
    2814 MB ram
    Graphics card(s)
    NVIDIA Geforce 9400
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1024 X 768
Ed Canuck said:
When you get the BSOD can you boot up into Safe Mode?

If you can, do so, and save the minidump file into one of your Temp folders before you do the Restore. Then you can upload it from there.

Ed
Click to expand...

what do you mean by saying "When you get the BSOD can you boot up into Safe Mode?" do you mean can i boot up safe mode when the bsod occurs or what? i suck at computing terms.. i think you'll need to help me out
 

My Computer

System One

  • Manufacturer/Model
    Compaq Presario
    CPU
    AMD Phenom-64 8750 (2.4GHz)
    Memory
    2814 MB ram
    Graphics card(s)
    NVIDIA Geforce 9400
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1024 X 768
poolwizard said:
uhhh.. just wondering.. when i get the BSOD, usually i cant get onto my computer because of that.. and i have to do system resotre via the startup repair thing... just wondering that if i done that, would the minidump thing be restored back?

i'm totally unsure about that, due to my lack of computing knowledge, please tell me if it's true or not.
Click to expand...

The next time you get a BSOD, restart and boot up in Safe mode with Networking before you do the restore; then the minidump should be there and you can save it to another directory and upload it.

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE 1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Mouse
    Logitech MX100 Laser
    Keyboard
    Logitech LX710
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
Ed Canuck said:
poolwizard said:
uhhh.. just wondering.. when i get the BSOD, usually i cant get onto my computer because of that.. and i have to do system resotre via the startup repair thing... just wondering that if i done that, would the minidump thing be restored back?

i'm totally unsure about that, due to my lack of computing knowledge, please tell me if it's true or not.
Click to expand...

The next time you get a BSOD, restart and boot up in Safe mode with Networking before you do the restore; then the minidump should be there and you can save it to another directory and upload it.

Ed
Click to expand...


ok thanks, i 'll try that
 

My Computer

System One

  • Manufacturer/Model
    Compaq Presario
    CPU
    AMD Phenom-64 8750 (2.4GHz)
    Memory
    2814 MB ram
    Graphics card(s)
    NVIDIA Geforce 9400
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1024 X 768
poolwizard said:
Ed Canuck said:
poolwizard said:
uhhh.. just wondering.. when i get the BSOD, usually i cant get onto my computer because of that.. and i have to do system resotre via the startup repair thing... just wondering that if i done that, would the minidump thing be restored back?

i'm totally unsure about that, due to my lack of computing knowledge, please tell me if it's true or not.
Click to expand...

The next time you get a BSOD, restart and boot up in Safe mode with Networking before you do the restore; then the minidump should be there and you can save it to another directory and upload it.

Ed
Click to expand...




ok thanks, i 'll try that
Click to expand...


ok i just did it... got the minidump file.. what now?
 

My Computer

System One

  • Manufacturer/Model
    Compaq Presario
    CPU
    AMD Phenom-64 8750 (2.4GHz)
    Memory
    2814 MB ram
    Graphics card(s)
    NVIDIA Geforce 9400
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1024 X 768
ok i just attached it, it's zipped and stuff, please check it out :)
 

Attachments

My Computer

System One

  • Manufacturer/Model
    Compaq Presario
    CPU
    AMD Phenom-64 8750 (2.4GHz)
    Memory
    2814 MB ram
    Graphics card(s)
    NVIDIA Geforce 9400
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1024 X 768
Hello poolwizard,
Here are the results of your bugcheck.

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.

Probably caused by : acpi.sys

The first thing is to replace the faulting driver which is acpi.sys
Use the tutorial below to extract the file and replace it.

http://www.vistax64.com/tutorials/261616-extract-files-vista-installation-dvd.html

Have you added any new software/hardware ?.
How much disk space do you have ?.
What third party software do you have ?.

Replace the driver and we can go from there.
Hope this helps, good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
stoneys-nutz said:
Hello poolwizard,
Here are the results of your bugcheck.

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.

Probably caused by : acpi.sys

The first thing is to replace the faulting driver which is acpi.sys
Use the tutorial below to extract the file and replace it.

http://www.vistax64.com/tutorials/261616-extract-files-vista-installation-dvd.html

Have you added any new software/hardware ?.
How much disk space do you have ?.
What third party software do you have ?.

Replace the driver and we can go from there.
Hope this helps, good luck and post your results.
Click to expand...


umm... i looked at the link ,i'm not even sure if i had the disk given to me when i bought the computer..
also i have like 640 gb hard-drive, about.. 450 left.. recent hardware would probably be.. uhh... malwarebytes update and.. tuneup utilities 2010 ( got a key for it from youtube) and for third party software.. probably just GTa IV which i download like... 2 days ago
 

My Computer

System One

  • Manufacturer/Model
    Compaq Presario
    CPU
    AMD Phenom-64 8750 (2.4GHz)
    Memory
    2814 MB ram
    Graphics card(s)
    NVIDIA Geforce 9400
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1024 X 768
poolwizard said:
stoneys-nutz said:
Hello poolwizard,
Here are the results of your bugcheck.

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.

Probably caused by : acpi.sys

The first thing is to replace the faulting driver which is acpi.sys
Use the tutorial below to extract the file and replace it.

http://www.vistax64.com/tutorials/261616-extract-files-vista-installation-dvd.html

Have you added any new software/hardware ?.
How much disk space do you have ?.
What third party software do you have ?.

Replace the driver and we can go from there.
Hope this helps, good luck and post your results.
Click to expand...


umm... i looked at the link ,i'm not even sure if i had the disk given to me when i bought the computer..
also i have like 640 gb hard-drive, about.. 450 left.. recent hardware would probably be.. uhh... malwarebytes update and.. tuneup utilities 2010 ( got a key for it from youtube) and for third party software.. probably just GTa IV which i download like... 2 days ago
Click to expand...


poolwizard-

If you do not have the Vista Recovery Disk the came with the computer, you can make one:

http://www.vistax64.com/tutorials/141820-create-recovery-disc.html
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Mouse
    HP: M/N:M-SBQ133
    Keyboard
    HP: Model Number: KB0911
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
Un-install the tuneup utilities program.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Americano said:
poolwizard said:
stoneys-nutz said:
Hello poolwizard,
Here are the results of your bugcheck.

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.

Probably caused by : acpi.sys

The first thing is to replace the faulting driver which is acpi.sys
Use the tutorial below to extract the file and replace it.

http://www.vistax64.com/tutorials/261616-extract-files-vista-installation-dvd.html

Have you added any new software/hardware ?.
How much disk space do you have ?.
What third party software do you have ?.

Replace the driver and we can go from there.
Hope this helps, good luck and post your results.
Click to expand...


umm... i looked at the link ,i'm not even sure if i had the disk given to me when i bought the computer..
also i have like 640 gb hard-drive, about.. 450 left.. recent hardware would probably be.. uhh... malwarebytes update and.. tuneup utilities 2010 ( got a key for it from youtube) and for third party software.. probably just GTa IV which i download like... 2 days ago
Click to expand...


poolwizard-

If you do not have the Vista Recovery Disk the came with the computer, you can make one:

http://www.vistax64.com/tutorials/141820-create-recovery-disc.html
Click to expand...


on the link where you create a disk.. on step 16, i cant find my retail vista installion disk... and by the way, the last two nights, the computer booted without an error, then the BSOD happened again.. :@
 

My Computer

System One

  • Manufacturer/Model
    Compaq Presario
    CPU
    AMD Phenom-64 8750 (2.4GHz)
    Memory
    2814 MB ram
    Graphics card(s)
    NVIDIA Geforce 9400
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1024 X 768
Then you need to use Option One in the link to create it.

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE 1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Mouse
    Logitech MX100 Laser
    Keyboard
    Logitech LX710
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
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