BSoD Problem. I dont know what to do :\

R

Robyboy

New Member
Hi, im new to this site and i can say that im new to Windows Vista. Is my 1st time using it. So i keep getting BSoD errors. 0x0000001A, 0x0000003B and 0x0000007F. These are all problems i got until now and i dont know how to resolve them. And is harder because my Windows is on German and i dont understand German. :shock: So if someone has a solution please specify how can I do that.
Thanks to all in advance! :)
 

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Not a problem - I sprechenze a little Deutsch, and the formatting of the error messages is similar for most languages.

Please zip up the contents of the C:\Windows\Minidump folder, and the upload/attach the .zip file with your next post.

If you get access denied errors, please post back for further instructions (try dragging the files to your desktop).
If there's nothing in that folder, please post back for further instructions.
 

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Hey thanks! :D ... Here are the files. I couldnt .zip the original files so i just copy-pasted them into the desktop adt these are the copied files. I hope i made right! :)
 

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Hey just that nowadays most problems are becuase of not updated drivers and If you can just update your drivers. You might find some peace of BSOD. I had this problems too and I updated all my drivers now its working great
 

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  • Manufacturer/Model
    HP
    CPU
    Intel Core 2 Quad Q9300 @ 2.50GHz
    Memory
    8GB
^^^ Bingo. I would go on the manufactures site and check to see if there are any new driver downloads that you may need. 80% of the time its a outdated driver.
 

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  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Mouse
    Touchpad
    Keyboard
    Acer
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
Hello Robyboy,
You need to update you graphics driver, the last BSOD was caused by a DX problem.
Also just check that you have the latest DX version installed.

The next one was caused by video hardware, but that could be just old drivers again.

Go to your motherboard makers site and update your chipset drivers.

Can you list your system specs. (cant do much without them)

Can you confirm that you are not overclocking anything too.

Update your video drivers, chipset set drivers, and post your results, good luck.
 

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System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Uh, i got something which shows all my system specs but everytime i try to run it i get the Blue Screen. How can i see my system specs without Blue Screen showing?
Thanks in Advance! :)
 

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Try typing " msinfo32 " in the search bar of the start menu.
 

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System One

  • Manufacturer/Model
    Self Built
    CPU
    i7 3770K HT ON 4.7GHz
    Motherboard
    P8Z68 Deluxe Gen 3
    Memory
    8GB G.Skill Ripjaws X 2133mhz
    Graphics card(s)
    2x Gigabyte GTX 670 OC WindForce SLI
    Sound Card
    X-FI Forte + ATH-AD900
    Monitor(s) Displays
    x2 Dell U2410 / 58" Samsung / "40 Sony
    Screen Resolution
    1920*1200 / 1920x1080
    Hard Drives
    2x Intel 520 240GB * Crucial M4 128GB * 2x Samsung F3 1TB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0)
    PSU
    Corsair AX1200W
    Case
    Lian Li PC-V1020A
    Cooling
    NH-D14: 3x140mm Gelid Wing 14: Sunbeam Rheobus Extreme
    Mouse
    Razer Imperator + Thermaltake Theron
    Keyboard
    Topre Realforce // Ducky Shine Cherry MX Black
    Other Info
    Laptop Specs: Clevo Sager P170HM // 17.3 Matte 1920x1200 // i7 2720QM // 8GB 1333mhz // Dedicated GTX 485M // 240GB Intel 520 + 750GB + Blu-Ray // Samsung Story 2TB USB 3.0
Oh thanks Smartey! :)
So these are my specs:

CPU: Pentium(R) Dual Core E5300 (2.60GHz)
RAM: 4096MB (2x2048MB DDR2)
OS: Windows Vista Home Premium x64 SP2
Motherboard: MSI
Video Card: I dont know what kind of Video Card i have but my Video Driver is ATI Radeon HD 4350

I hope is ok :D Thanks to all who are helping me
 

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My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
wow thanks alot Stoneys! :D i went at the 1st link and i updated my video driver but at the 2nd link i dont know what to do. I dont know where to click. What do i do there? Thanks alot again! :D
 

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Glad you got your video driver sorted.

On the MSI site click on the Black "Click Here" box, this will scan your system and give you the choice of updates for your MB.

You can safely do the chipset drivers, but do not use this to update your Bios.
If you need to update your Bios, do it through the Bios itself, much safer.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Thanks Stoneys :) ... But when i click on the "Click Here" box it gives me this:

  • MSI Live Update Online must use Microsoft® Internet Explorer 5.0 and above versions, OS requires Windows® 98SE/ME/2000/XP.
  • MSI Live Update Online uses Microsoft® ActiveX technology, please modify your ActiveX settings to ensure the proceeding of the automatic analysis and download.
  • If your browser has installed Toolbar plug-ins, which might affect the normal operation of MSI Update Online. Please check your Toolbar-related settings to ensure the proceeding of the update service.
  • In the BIOS/Firmware flashing procedure, the instability of the PSU (Power Supply Unit), power failure or other operating errors might result in the process failure which makes the system fail to re-boot, which are not guaranteed by MSI's product warranty.
Important! In order to flash the BIOS/Firmware safely, please make sure to close all running applications in your system before flashing. (Including Outlook, ICQ, Anti-Virus application, etc…)
Yes, I would like to try it at my own risk. No, I'd like to keep everything unchanged.

What do i click? I should click "Yes" right?
 

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No, if you need to update the Bios, download it to a USB flash drive and use that to update it in the Bios.
It looks like they don't support Vista yet.
You can go to the drop down box on the right and download your updates manually there.
Choose Mainboard, then your model, from there you should go to the download page, from there you can choose the downloads you want.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Go to the ATI website and download the latest drivers for your ATI Radeon HD 4350. Download the drivers only - NOT the Catalyst Control Center

Uninstall all the ATI stuff from Control Panel...Programs...Uninstall a program

Install the freshly downloaded drivers.
****************************
I only analyzed the last 4 BSODs. Here's the results:

The first one blamed ewusbmdm.sys which seems to belong to a HUAWEI USB Modem

Download the latest driver from the Huawei website
Uninstall the current device from Control Panel...Programs...Uninstall a program
Check in Device Manager to be sure that the device is uninstalled.
Install the freshly downloaded driver.

Please update the nvmfdx64.sys driver (dated Sat Nov 17 18:47:57 2007).
Please visit Windows Update and update the system to Service Pack 2

Finally, check inside your case to ensure that the video card is properly seated, that it's clean and free of dust/hairballs, that the case has adequate ventilation to cool the card, and that the fan on the card (if so equipped) is working.

Here's a summary of the 4 memory dump files:
Code: 
Built by: 6001.18295.amd64fre.vistasp1_gdr.090721-0152
Debug session time: Wed Nov 25 17:37:11.911 2009 (GMT-5)
System Uptime: 0 days 0:16:30.908
BugCheck 3B, {c000001d, fffff80001ebbd00, fffffa6005406f70, 0}
*** WARNING: Unable to verify timestamp for ewusbmdm.sys
*** ERROR: Module load completed but symbols could not be loaded for ewusbmdm.sys
Probably caused by : ewusbmdm.sys ( ewusbmdm+1ddd )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  Mobile Partner.
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6001.18295.amd64fre.vistasp1_gdr.090721-0152
Debug session time: Wed Nov 25 17:39:06.970 2009 (GMT-5)
System Uptime: 0 days 0:00:51.967
BugCheck 7F, {8, 80050031, 6f8, fffff800020d0744}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b8 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6001.18295.amd64fre.vistasp1_gdr.090721-0152
Debug session time: Wed Nov 25 18:36:25.866 2009 (GMT-5)
System Uptime: 0 days 0:56:37.847
BugCheck 3B, {c0000005, fffffa600236a543, fffffa600497f0d0, 0}
Probably caused by : hardware ( dxgkrnl!VIDMM_GLOBAL::xWaitOnDMAReferences+27 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  Oblivion.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6001.18295.amd64fre.vistasp1_gdr.090721-0152
Debug session time: Wed Nov 25 18:52:36.776 2009 (GMT-5)
System Uptime: 0 days 0:15:25.773
BugCheck 3B, {c0000005, fffffa600217736b, fffffa60069b3920, 0}
Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDMM_SEGMENT::MarkUnusedAllocationsForEviction+5b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  Oblivion.exe
 

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System One

Robyboy,

You can get all of your specs by running DXDIAG. It may pay you to do this in safe mode!! If you go into safe mode then click start menu all programs. Open up Run and type DXDIAG. This will scan your system and ask you to save it. Post it on here and people can help you. You should also be able to change your language from the control panel until you resolve your issues.

Hope this helps!!!
 

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System One

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