Blue screen dump /Shut down unexpectedly

J

jdw4352

New Member
I recently got 2 blue screen in Windows vista while I was surfing the web with firefox and would like to know anyone can help me determine
the cause of it? I have a HP Pavilion dv6000 .
here is the information that was given me when the system restarted:



Problem
Shut down unexpectedly

Date
11/19/2009 5:55 PM



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 8086
BCP1: 00000000
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini111909-02.dmp
C:\Users\David\AppData\Local\Temp\WER-78218-0.sysdata.xml
C:\Users\David\AppData\Local\Temp\WERC7A1.tmp.version.tx

this is what the WERC7A1.TMP.VERSION.TX FILE had in it :
Windows NT Version 6.0 Build: 6001 Service Pack 1
Product (0x3): Windows Vista (TM) Home Premium
Edition: HomePremium
BuildString: 6001.18226.x86fre.vistasp1_gdr.090302-1506
Flavor: Multiprocessor Free
Architecture: X86
LCID: 1033
 

My Computer

System One

  • Manufacturer/Model
    HP PAVILION DV6000
I have the same problem and those are the files that are culprit and I have just recently updated all my drivers so maybe you should do that also lets see if that works.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Core 2 Quad Q9300 @ 2.50GHz
    Memory
    8GB
Quite convincing romanjaan... were you getting the same errors romanjaan??
Had yoou tried to delete your internet temporary files jdw4352?? check if you are using the latest mozilla or update it.. but that can't shut down your pc.. !!
Forum thoughts??
 

My Computer

System One

well yeah
Files that help describe the problem:
C:\Windows\Minidump\Mini111909-02.dmp
C:\Users\David\AppData\Local\Temp\WER-78218-0.sysdata.xml
C:\Users\David\AppData\Local\Temp\WERC7A1.tmp.version.tx

this is what the WERC7A1.TMP.VERSION.TX FILE had in it :
Windows NT Version 6.0 Build: 6001 Service Pack 1
Product (0x3): Windows Vista (TM) Home Premium
Edition: HomePremium
BuildString: 6001.18226.x86fre.vistasp1_gdr.090302-1506
Flavor: Multiprocessor Free
Architecture: X86
LCID: 1033

those two files r in the same directory and whenever they get their I get BSOD and when i recover back i get that same thing "files that help you is this" and I delete them. But I am on service pack 2 not 1. Their are some difference but overall its same the problem files r same.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Core 2 Quad Q9300 @ 2.50GHz
    Memory
    8GB
what drivers did you updated ?
Hey yeap think you have a point.. try to update your drivers.. and keep the forum posted for the outcome.. seems interesting..
 

My Computer

System One

Around 20 driver some were really old some from 2006 and Im hoping of not getting anymore BSOD
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Core 2 Quad Q9300 @ 2.50GHz
    Memory
    8GB
Driver Genius Professinoal Edition thats a software I used to update it them all and it worked as a charm updating it them
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Core 2 Quad Q9300 @ 2.50GHz
    Memory
    8GB
yeah i deleted my temp files .. seems ok now been on now for 5 hours and no blue screen .. going to update drivers tomorrow
 

My Computer

System One

  • Manufacturer/Model
    HP PAVILION DV6000
The files that were created are created by default as soon as a BSOD occurs. Its an OS wide thing. But still good advise, check your drivers. My friend has that same laptop and its only running 1GB of ram and on Vista thats not enough. That laptop runs very hot compared to others, could have simply been a heat issue.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Mouse
    Touchpad
    Keyboard
    Acer
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
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