Got blue screen thrice today

K

kafi

New Member
I bought Dell Studio in the middle of July and before today it was working just fine. But today I got the blue screen for the third time. It is really annoying. Showing the blue screen the system gets restarted. After restart it shows a message that says - "Windows has recovered from an unexpected error". Problem details shows the following texts:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800022923AA
BCP3: FFFFFA60015FC7D8
BCP4: FFFFFA60015FC1B0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini082809-03.dmp
C:\Users\Kafi\AppData\Local\Temp\WER-54600-0.sysdata.xml
C:\Users\Kafi\AppData\Local\Temp\WEREDC7.tmp.version.txt

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Can anyone help me on this please.
 

My Computer

System One

This happened to me as well~ Try

To go to Safe Mode
Go to Control panel
The programs selection.
Uninstall programs.
Task list (On the left hand side)
View installed updates
then on the top there should be a search bar
serach for
kb973879
And uninstall it.

And tel me how it goes. :]
 

My Computer

System One

It is very likely in both cases that you have not updated your drivers...
A driver is a program that controls a device. Every device, whether it be a printer, disk drive, or keyboard, must have a driver program. Many drivers, such as the keyboard driver, come with the operating system. For other devices, you may need to load a new driver when you connect the device to your computer.
So, if you added a new device or updated your computer you will very likely need to update your drivers...

Goto Start click on it
Goto Computer right click on it
Click on manage
Click continue

This opens a new window called 'computer management'
Scroll down to device manager and click on it.
On the screen is a list of all your 'DEVICES'

Ok, start at the top and work your way down
Right click on each device and click on properties.
Up pops a little window that says this below:~
attachment.php




Click on drivers
Then click on update...
Then do that for every driver and you should not have a Blue screen...
Do this once a month!

All the best
Trax
 

Attachments

  • properties.JPG
    properties.JPG
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My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 G0 St
    Motherboard
    Asus STRIKER EXTREME 680I SLI
    Memory
    Corsair 4GB Kit (4x1GB) DDR2 800MHz/PC2-6400 XMS2 Memory
    Graphics card(s)
    Point Of View 8800GT 512MB GDD
    Sound Card
    Soundmax 5.1
    Monitor(s) Displays
    Samsung 46"
    Screen Resolution
    1080P
    Hard Drives
    1x WD Raptor WD360ADFD 36GB SATA 10KRPM 16MB Cache 1x WD Raptor WD740DFD 74GB SATA 10KRPM 16MB Cache
    PSU
    Coolermaster 600W
    Case
    Coolermaster nVidia
    Cooling
    Arctic Cooling Extreme
    Mouse
    MS Wireless Laser mouse 8000
    Keyboard
    MS Wireless Entertainment Keyboard 7000
    Internet Speed
    1.2mb & 10mb
My learned collegue Trax is probably correct about the drivers. If it doesn't and you have had a BSOD, please go into c:\windows\minidump, zip the dump file (*.dmp) and upload it for us to see. If its not in minidump you can search for it using *.dmp

Thanks

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Please follow mellzy's advice also (to remove the KB 973879 update). It's causing untold havoc with 64 bit Vista systems. Microsoft has removed that update from Windows Update.

If it doesn't work, please post back for more detailed troubleshooting.
 

My Computer

System One

Looks like uninstalling kb973879 update has solved the problem. It's been two days since I've uninstall ed this and no blue screed yet :-)
Thanks mellzy and all others for your help.
 

My Computer

System One

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