Irql_not_less_or_equal BSOD (0xA...)

C

Curufin

New Member
Hello everybody,

I'm having some serious problems with my Acer Laptop.
2 days ago after a few hours of normal PC work (internet,word) I shut the PC down. The Shutting Down screen appeared and I went away for a few minutes.
When I came back, I saw the BSOD on the screen.
Id read: irql_not_less_or_equal
***STOP : 0x0000000A (0xFFFFFFE0, 0x00000002, 0x00000000, 0x82458960)

Here a screenshot: http://img189.imageshack.us/img189/4396/bsod.jpg

I tried several things (safe mode, last known good configuration etc) but nothing worked. I started the Vista Repair CD, but the repair failed. The Memory Diagnostics Tool said that everything was OK.
Then I installed Windows Vista Home Premium on another partition (on the same HDD). That actually worked.
So now if I start the PC first comes one single Beep tone and then I can choose between the two operating systems of which one works and the other doesn't.
I have a Phoenix Bios with system Version v.0.3508.
I really don't know what to do, because I can't find any help on the web and I am not good at this stuff.
I would be very grateful if so helped me!
If you need more information just ask me, I will be online for the whole day.

p.s: I'm going to the US in a few days and I absolutely need my laptop by then.

p.s: I want to run the ultimate boot cd from USB but I dont know how this works
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920G (notebook)
    CPU
    Intel core 2 duo T7300
    Memory
    2GB DDR2
    Graphics card(s)
    Nvidia Geforce 8600M GT 256mb (up to 1024mb)
Try running the repair again and let us know the details of why the repair process failed (there's a link to it on the final screen before you reboot).

The following presumes that the hard drive and it's files are intact and able to be accessed.....

We can go about this 2 ways (which aren't mutually exclusive):
- we can migrate your stuff over to the new Vista installation (probably the fastest way)
- we can work on fixing the old installation.

The difference here will be where we keep your data. If we move it to the new installation and then fix the old one, we'll have to move it back when we're done.

Let us know what you'd like to do and we'll get started.
In short, if you choose to move stuff to the new Vista install, you'll take ownership of the files from the old installation, then "move" them over to the new installation.

I say "move" instead of "copy" to prevent you from having to sort through the different versions at a later date (if we repair the old copy of Vista).
 

My Computer

System One

Thanks for the quick reply!
I'will run the repair another time, but I didnt really understand what link I should copy here?

I'd like to get my old Windows fixed if that works.
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920G (notebook)
    CPU
    Intel core 2 duo T7300
    Memory
    2GB DDR2
    Graphics card(s)
    Nvidia Geforce 8600M GT 256mb (up to 1024mb)
Ok,
I've tried the Repair another time and I had a look at that link.
Unfortunately it was not possible to make a copy of it and when I open the saved file, it is not legible.
But I noted this:
Unknown Bugcheck:Bugcheck 9f Parameters = 0x3, 0x8872c840, 0x8872c840, 0xa12ec008

Hope it helps. If you need more information, please ask me.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920G (notebook)
    CPU
    Intel core 2 duo T7300
    Memory
    2GB DDR2
    Graphics card(s)
    Nvidia Geforce 8600M GT 256mb (up to 1024mb)
irql_not_less_or_equal error indicates a hardware problem and often means faulty RAM. It may be a problem with actual hardware or the driver for that hardware. Even though you have the OS installed and working now, that same error may re-occur, especially if it's a RAM issue.

If it were me I would make sure I had everything I wanted backed up to some external media and start running extensive hardware tests. I would focus on an extended RAM test over several hours and a hard drive test just to make sure the main components of my system were not as fault.

Recently, I had an old Esoniq sound card in my system. Kept getting BSOD's and had a heck of a time troubleshooting the problem. After reinstalling Vista, I noticed I got a BSOD right after the sound driver was installed. I removed the sound card and have not had a problem since.
 

My Computer

System One

  • Manufacturer/Model
    Gateway GT5662
    CPU
    AMD Phenom 9500+
    Motherboard
    ECS
    Memory
    3GB
    Graphics card(s)
    8800GT 512
    Sound Card
    Onboard Realtek HD Audio
    Monitor(s) Displays
    22" Apple Cinema Display
    Screen Resolution
    1920x1200
    Hard Drives
    Dual 160GB HD's in RAID-0
    PSU
    600W
    Internet Speed
    10Mbps
The Bugcheck 9f is a Driver Power State error.
The most common cause (IME) is corrupted video drivers.
-Download the latest version of the video drivers for your system from the manufacturer's website
-Uninstall your current video drivers from Control Panel...Programs...Uninstall a program
-Install the freshly downloaded drivers
-Reboot and wait to see if it worked :)

Beyond that, please zip up and upload the unintelligible file so we can have a look at it.
 

My Computer

System One

I have already checked the ram several times with the windows tool and there was no error. What other tool can I use? I wanted to try the ultimate boot cd from USB but I don't know how to get it on the usb-stick.

How can I update my nvidia card, if I can't get into my system?
Besides, the OS that I installed on the other partition doesn't recognize my video card but only a VGA nvidia card with only 14mb.
So how do I get that card updated?`
I've already had several problems with the thing. Everytime I'm playing a game, the screen freezes for a few seconds and then says that the video driver didn't respond anymore and had successfully been restored.
 

Attachments

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920G (notebook)
    CPU
    Intel core 2 duo T7300
    Memory
    2GB DDR2
    Graphics card(s)
    Nvidia Geforce 8600M GT 256mb (up to 1024mb)

My Computer

System One

  • Manufacturer/Model
    Gateway GT5662
    CPU
    AMD Phenom 9500+
    Motherboard
    ECS
    Memory
    3GB
    Graphics card(s)
    8800GT 512
    Sound Card
    Onboard Realtek HD Audio
    Monitor(s) Displays
    22" Apple Cinema Display
    Screen Resolution
    1920x1200
    Hard Drives
    Dual 160GB HD's in RAID-0
    PSU
    600W
    Internet Speed
    10Mbps
Curufin said:
I have already checked the ram several times with the windows tool and there was no error. What other tool can I use? I wanted to try the ultimate boot cd from USB but I don't know how to get it on the usb-stick.

How can I update my nvidia card, if I can't get into my system?
Besides, the OS that I installed on the other partition doesn't recognize my video card but only a VGA nvidia card with only 14mb.
So how do I get that card updated?`
I've already had several problems with the thing. Everytime I'm playing a game, the screen freezes for a few seconds and then says that the video driver didn't respond anymore and had successfully been restored.
Click to expand...

You can run memtest86+. It is far better than the Windows one, or at least it detected errors on my machine that neither the OEM diagnostics nor Windows could detect. The problems I had then disappeared when I replaced the faulty stick. Test the sticks one by one.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS720
    CPU
    Intel Quad Q6600 2.40GHz
    Motherboard
    Dell 0YU822, NVIDIA nForce 680i SLI SPP / SLI MCP
    Memory
    4GB DDR2 800MHz
    Graphics card(s)
    Gainward GeForce GTX 560 Ti, 1024 MB GDDR5
    Sound Card
    Creative SB X-Fi Xtreme Gamer
    Monitor(s) Displays
    Dell 2407WFP-HC
    Screen Resolution
    1920x1200
    Hard Drives
    NVIDIA 640GB SATA Raid 0 (2x320GB) (7200 rpm) for Vista, Intel X25-M G2 160 GB for W7, Maxtor OT III External HDD, WD Elements 1 TB External HDD
    Internet Speed
    100/20
    Other Info
    M779 PCIe PAL/SECAM/DVB-T Desktop TV Tuner. Broadcom NetXtreme 57xx Gigabit Controller.
Looking through your dump files, I see several bugcheck errors. I'm fairly certain you're having RAM issues. Just an educated guess.
 

My Computer

System One

  • Manufacturer/Model
    Gateway GT5662
    CPU
    AMD Phenom 9500+
    Motherboard
    ECS
    Memory
    3GB
    Graphics card(s)
    8800GT 512
    Sound Card
    Onboard Realtek HD Audio
    Monitor(s) Displays
    22" Apple Cinema Display
    Screen Resolution
    1920x1200
    Hard Drives
    Dual 160GB HD's in RAID-0
    PSU
    600W
    Internet Speed
    10Mbps
Sorry, got confused between the 2 OS's.

Normal STOP 0x9f errors will let you boot into Safe Mode. Since you cannot, the issue must be with system-start or boot-start drivers. Not an easy thing to isolate or replace. :(

The SRTTrail files indicate that Startup Repair ran 3 times. Once the OS booted successfully, the other 2 times there was a STOP 0x9f error. No other issuses were found - so this helps to confirm that it's a boot start or system start driver

2 of the minidump files are from April/May 2009 - the other 2 are from 2008.
When did the problems with the Acer start?

The April error was blamed on your touchpad drivers, and the May error blames your video drivers. I'd disable them through the registry once you've got the hang of using the Ultimate Boot CD and see if it'll boot (have a USB mouse handy).
 

My Computer

System One

First, I thank you all very much for your work!
I try to perform a memory test with memtest86+ now. I will post as soon as I've finished it.
Regarding the Nvidia card, I can't install any driver, because the system doesn't recognise the adapter. I had this problem already when I installed vista on another partition a few months ago. There is only a VGA basic adapter.

EDIT:
That is very strange. The problems startet last thursday and I did the repair these last days. So how can it be that there is no file from june 2009?
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920G (notebook)
    CPU
    Intel core 2 duo T7300
    Memory
    2GB DDR2
    Graphics card(s)
    Nvidia Geforce 8600M GT 256mb (up to 1024mb)
Well, you're welcome. I wish you luck. I hope you have all your stuff backed up.
 

My Computer

System One

  • Manufacturer/Model
    Gateway GT5662
    CPU
    AMD Phenom 9500+
    Motherboard
    ECS
    Memory
    3GB
    Graphics card(s)
    8800GT 512
    Sound Card
    Onboard Realtek HD Audio
    Monitor(s) Displays
    22" Apple Cinema Display
    Screen Resolution
    1920x1200
    Hard Drives
    Dual 160GB HD's in RAID-0
    PSU
    600W
    Internet Speed
    10Mbps
It is working!
I don't know why, but it is working.
I wanted to start the memtest, but that didn't work and Vista started normally.
So I'm now in my old OS.

However I want to find the cause of the problem, because it can still come back.
Can I perform a memory test from windows or do I have to boot from my USB and then start it?
Can it still possibly be a memory error, even if it's working now?
In the other OS (installed on the other partition) I updated a lot of hardware drivers. Could that have solved the problem?

I am still grateful for any answer to my many questions :)

P.S: I won't shut my PC down, until I've solved this matter. I'm too happy now :D

EDIT: I now have a strange Harddisk on My Computer. It's called NVCACHE with 500mb free of 500. It is initiated for the Ready Boost. Could that be sth from my nvidia card? OO
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920G (notebook)
    CPU
    Intel core 2 duo T7300
    Memory
    2GB DDR2
    Graphics card(s)
    Nvidia Geforce 8600M GT 256mb (up to 1024mb)
Immediately update your drivers - particularly your touchpad, graphics, and chipset drivers.

Could the new hard disk be a USB drive that's connected to your system?
 

My Computer

System One

Curufin said:
It is working!
I don't know why, but it is working.
I wanted to start the memtest, but that didn't work and Vista started normally.
So I'm now in my old OS.

However I want to find the cause of the problem, because it can still come back.
Can I perform a memory test from windows or do I have to boot from my USB and then start it?
Can it still possibly be a memory error, even if it's working now?
In the other OS (installed on the other partition) I updated a lot of hardware drivers. Could that have solved the problem?

I am still grateful for any answer to my many questions :)

P.S: I won't shut my PC down, until I've solved this matter. I'm too happy now :D

EDIT: I now have a strange Harddisk on My Computer. It's called NVCACHE with 500mb free of 500. It is initiated for the Ready Boost. Could that be sth from my nvidia card? OO
Click to expand...

NVCACHE:

http://www.vistax64.com/vista-hardw...xplanation-512mb-nvcache-partition-entry.html
 

My Computer

System One

  • Manufacturer/Model
    Gateway GT5662
    CPU
    AMD Phenom 9500+
    Motherboard
    ECS
    Memory
    3GB
    Graphics card(s)
    8800GT 512
    Sound Card
    Onboard Realtek HD Audio
    Monitor(s) Displays
    22" Apple Cinema Display
    Screen Resolution
    1920x1200
    Hard Drives
    Dual 160GB HD's in RAID-0
    PSU
    600W
    Internet Speed
    10Mbps
Ok thanks for the post.
But why is this the first time I've seen that Nvcache?
Could Turbo Memory not have been the problems for the BSOD?
I updated that device on the other partition OS...

EDIT:
The system now works without problems. However I still get one single Beep-tone when I start the PC and windows is lagging. I have the impression that everything is running so slowly. Don't you have any idea how to clean up the pc and to fix the problem completely?
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920G (notebook)
    CPU
    Intel core 2 duo T7300
    Memory
    2GB DDR2
    Graphics card(s)
    Nvidia Geforce 8600M GT 256mb (up to 1024mb)
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