BSOD - Hard Reboot - Counter Strike

J

jedi88

New Member
Hi,

Nice site :) Been reading for hours.

I just bought the following PC:

Vista 64 x
E8500 Processor
EP45-DQ6 (Gigabyte MB)
8gb PC2 -6400 Gaming Memory
4870x2 Sapphire 2gb Graphics Card

When running Counter Strike Source, this has happened about 5 times today, the game suddenly freezes. I get a black screen, and my only option is to hard reboot.

When I reboot, I get the following error message from the even viewer:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 7177

Description:

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 7177

Files that help describe the problem
WD-20080831-1733.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8008B08010
BCP2: FFFFFA600222F390
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

I just installed the latest version of ATi - Catalyst:

Driver Packaging Version 8.522-080731a-067981C-ATI
Catalyst® Version 08.8
Provider ATI Technologies Inc.
2D Driver Version 7.01.01.809
2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000
Direct3D Version 7.14.10.0603
OpenGL Version 6.14.10.7873
Catalyst® Control Center Version 2008.0731.2322.39992


Do you think its the card? Not sure what to do :cry: Please help.

Just found this in the log as well:

Problem signature
Problem Event Name: APPCRASH
Application Name: hl2.exe
Application Version: 0.0.0.0
Application Timestamp: 4445c334
Fault Module Name: scenefilecache.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4474ce19
Exception Code: c0000005
Exception Offset: 00003e2c
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 7177
Additional Information 1: a3a2
Additional Information 2: a32455ec82ce1fffb6cd7b56973292f2
Additional Information 3: 3f43
Additional Information 4: 5701b8e280c89fa54c22df2d004a5c88


This only happens in a few maps? Could counter strike be the issue?
 
Last edited:

My Computer

System One

  • CPU
    E8500
    Motherboard
    Gigabyte EP45-DQ6
    Memory
    8gb Transcend PC2-6400
    Graphics card(s)
    4870 x2 Sapphire
    Sound Card
    Onboard
    Monitor(s) Displays
    22' Widescreen Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    800w
    Mouse
    G7 Logitech
    Keyboard
    G11 Logitech
    Internet Speed
    4mb ADSL
I'm not really familiar with Radeon cards, but from reading this forum I've learned there are a few driver problems with the 4870 (not sure what version drivers, 8.8 maybe?), so maybe it's a problem with them.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q9550
    Motherboard
    XFX MB-750I-72P9 NF750i
    Memory
    4096MB Corsair XMS2 PC-5400
    Graphics card(s)
    ASUS Nvidia Geforce GTX470
    Sound Card
    ASUS Xonar DX
    Monitor(s) Displays
    Dell 24" S2409W & Dell 20" E207WFP
    Screen Resolution
    1920x1080 & 1680x1050
    Hard Drives
    750GB Western Digital Caviar Black & 500GB Samsung
    PSU
    750 watt Thermaltake Toughpower
    Case
    Coolermaster Dominator 690 Nvidia Edition
    Cooling
    Zalman CNPS9700-NT Cooler, 6x 120mm Chassis Fans
    Mouse
    Logitech G5 Laser Mouse (2007 edition)
    Keyboard
    Logitech G11 Keyboard
    Internet Speed
    100Mbps
    Other Info
    abit airpace 54mbps wireless PCI-E x1 card
I just installed the 8.8 . Should I go back to 7.7?
 

My Computer

System One

  • CPU
    E8500
    Motherboard
    Gigabyte EP45-DQ6
    Memory
    8gb Transcend PC2-6400
    Graphics card(s)
    4870 x2 Sapphire
    Sound Card
    Onboard
    Monitor(s) Displays
    22' Widescreen Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    800w
    Mouse
    G7 Logitech
    Keyboard
    G11 Logitech
    Internet Speed
    4mb ADSL
Well going to an earlier driver version will elimnate possible causes, so it can be well worth a try.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q9550
    Motherboard
    XFX MB-750I-72P9 NF750i
    Memory
    4096MB Corsair XMS2 PC-5400
    Graphics card(s)
    ASUS Nvidia Geforce GTX470
    Sound Card
    ASUS Xonar DX
    Monitor(s) Displays
    Dell 24" S2409W & Dell 20" E207WFP
    Screen Resolution
    1920x1080 & 1680x1050
    Hard Drives
    750GB Western Digital Caviar Black & 500GB Samsung
    PSU
    750 watt Thermaltake Toughpower
    Case
    Coolermaster Dominator 690 Nvidia Edition
    Cooling
    Zalman CNPS9700-NT Cooler, 6x 120mm Chassis Fans
    Mouse
    Logitech G5 Laser Mouse (2007 edition)
    Keyboard
    Logitech G11 Keyboard
    Internet Speed
    100Mbps
    Other Info
    abit airpace 54mbps wireless PCI-E x1 card
Hi jedi88 & welcome to Vista forums ...

you could try catalyst 8.6 or 8.7 also...
what PSU do you have...?? the 4870x2 is a notorious power drain!!

please enter your system specs via the userCP so others can use it for future reference.
:)
 

My Computer

System One

  • Manufacturer/Model
    ME.....
    CPU
    Q9450 @ 3.6ghz
    Motherboard
    P5K PREMIUM
    Memory
    8GB 1066mhz buffalo firestix
    Graphics card(s)
    HD 5970
    Monitor(s) Displays
    20'' syncmaster
    Screen Resolution
    1680x1050
    Hard Drives
    160GB 7200RPM SEAGATE BARRACUDA IDE 160GB 7200RPM SEAGATE BARRACUDA SATA 2
    PSU
    XCILIO 850w
    Case
    unknown ATX
    Cooling
    Arctic cooler pro 775
    Mouse
    logitech cordless optical
    Keyboard
    logitech EX110
    Internet Speed
    2mb
Hi,

I updated my specs. I have a 800w PSU. Its weird that the game only crashes on some versions of the game and not some other levels? Could be the game? Just reinstalled, as I used my old XP game backup/restore in steam. Let me test to see if anything changes. Reluctant to go back a version as those versions hardly support this card.
 

My Computer

System One

  • CPU
    E8500
    Motherboard
    Gigabyte EP45-DQ6
    Memory
    8gb Transcend PC2-6400
    Graphics card(s)
    4870 x2 Sapphire
    Sound Card
    Onboard
    Monitor(s) Displays
    22' Widescreen Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    800w
    Mouse
    G7 Logitech
    Keyboard
    G11 Logitech
    Internet Speed
    4mb ADSL
Defragment the game, on my old PC when i defragmented it didnt crash anymore, which used to happen a bit.
 

My Computer

System One

  • CPU
    AMD AM2 Athlon 64 X2 6000+
    Motherboard
    MSI K9A2 Platinum
    Memory
    2GB (2x1GB) Matched Corsair DDR2 Memory 800
    Graphics card(s)
    Sapphire Radeon 4870 512MB
    Sound Card
    On Board (Upgrade soon)
    Monitor(s) Displays
    17" :Hansol CRT Monitor
    Screen Resolution
    1024x768
    Hard Drives
    500GB Western Digital Caviar 7200rpm
    PSU
    Corsair TX750W
    Case
    Antec 900
    Cooling
    3x120mm Case fans, 1x200mm Exhaust Fan, Stock CPU Cooler
    Mouse
    Genius Netscroll+Eye Ruby
    Keyboard
    IBM KB-9910
    Internet Speed
    Up to 16mb usually around 6-8MB
    Other Info
    CPU Temp at almost full load was around 36oC, Graphics Card rarely goes above 58oC
Guys,

This issue has been happening all over the place. But only with the Sapphire flavour, I just swapped to the ASUS , seems to work better.
 

My Computer

System One

  • CPU
    E8500
    Motherboard
    Gigabyte EP45-DQ6
    Memory
    8gb Transcend PC2-6400
    Graphics card(s)
    4870 x2 Sapphire
    Sound Card
    Onboard
    Monitor(s) Displays
    22' Widescreen Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    800w
    Mouse
    G7 Logitech
    Keyboard
    G11 Logitech
    Internet Speed
    4mb ADSL
One month ago I replaced my sound blaster x-fi extremegamer with my onboard sound and have had no problems what so ever since. I am playing probably the buggiest game out there right now on max settings (Age of Conan) and have not had a single crash, bsod, memory leak, nothing! Prior to sound switch, I was forced to reformat twice because bsod left a big black square in the middle of my desk top the first time and a big black square in lower left the second (Both happened while in game - AOC). I'm convinced it was the x-fi, can't think what else it could be, if you have some other card I feel for you, it was a nightmare of problems for 3 weeks!


Vista64prem
Asus M3A
AMD 6400+
realtek onboard
4 gig
Saphire 4870 x2
westinghouse 24" monitor (best i ever owned by the way)
650 power supply


jedi88, whats your sound card?
 
Last edited:

My Computer

System One

realtek HIGH definition audio.
 

My Computer

System One

  • CPU
    E8500
    Motherboard
    Gigabyte EP45-DQ6
    Memory
    8gb Transcend PC2-6400
    Graphics card(s)
    4870 x2 Sapphire
    Sound Card
    Onboard
    Monitor(s) Displays
    22' Widescreen Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    800w
    Mouse
    G7 Logitech
    Keyboard
    G11 Logitech
    Internet Speed
    4mb ADSL
jedi88 said:
Problem Event Name: BlueScreen
A problem with your video hardware caused Windows to stop working correctly.
BCCode: 117
BCP1: FFFFFA8008B08010
BCP2: FFFFFA600222F390
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

I just installed the latest version of ATi - Catalyst:
Do you think its the card? Not sure what to do :cry: Please help.
Click to expand...


Hi Jedi88,

I looked up the cause of that BCCode 117 and it is directly related to your ATI driver..

The VIDEO_TDR_TIMEOUT_DETECTED bug check has a value of 0x00000117. This indicates that the display driver failed to respond.

ATI must have removed the secondary driver allowing Windows to recover instantly from a Driver Crash :mad: I would keep going back through drivers from the latest one to older ones until you find one that doesnt crash on you, either that or replace the Video card :(

Steven
 

My Computer

System One

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