WinMail - Can't delete messages

D

Dale Putnam

New Member
I have 3 days of emails (messages) that cannot be deleted. If moved to 'deleted items', and Windows Mail (WM) then closed, when WM is again opened, the following message appears: "Message store has been corrupted by an application external to Windows. Mail WinMail.exe has been able to successfully recover from this corruption. (0x00000000)". The emails that were deleted reappear in the Inbox, with heading intact but body of email showing: "Message cannot be found The contents of this message cannot be found Windows Mail"

I have restored the sysem to a point prior to the problem. New emails now being received do not have this problem and can be deleted. Am looking for a way to delete the 27 emails that keep reappearing.
 

My Computer

System One

  • Manufacturer/Model
    Dell Dimension E521.A64.3500
    Other Info
    Dell item numbers 222-5663,311-6540,466-2081,313-4634
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Dale Putnam said:
I have 3 days of emails (messages) that cannot be deleted. If moved to 'deleted items', and Windows Mail (WM) then closed, when WM is again opened, the following message appears: "Message store has been corrupted by an application external to Windows. Mail WinMail.exe has been able to successfully recover from this corruption. (0x00000000)". The emails that were deleted reappear in the Inbox, with heading intact but body of email showing: "Message cannot be found The contents of this message cannot be found Windows Mail"

I have restored the sysem to a point prior to the problem. New emails now being received do not have this problem and can be deleted. Am looking for a way to delete the 27 emails that keep reappearing.
Click to expand...

Suggestions only :

1. Go to your webmail site, logon to your account. Find out if those 27 messages are there. If yes, delete them there.

2. Open WM > Tools > Accounts > select your account > Properties > Advanced > at the bottom, uncheck " Leave a copy of messages at server. " click OK when done.
 

My Computer

System One

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