Newbie here!
Hope you can help with this frustrating problem. Had to delete and set up a new email account in Windows Mail (my ISP is SKY) because I had to re-install Vista. Followed the Sky instructions and was up and running, however, when I open up Mail, I now have in the folder list, the Local Folders of Inbox, Outbox, Sent etc I also have an imap.tools.sky.com folder with its own Inbox, Outbox etc etc.
When I send/receive it automatically goes into the imap Inbox and when I delete it it disappears completely, doesn't go in to the Deleted Item folder so cannot retrieve it if I needed to.
Do I have to live with these two Folder Lists? Why can't things be simple and return to their original settings?
Many thanks
Hope you can help with this frustrating problem. Had to delete and set up a new email account in Windows Mail (my ISP is SKY) because I had to re-install Vista. Followed the Sky instructions and was up and running, however, when I open up Mail, I now have in the folder list, the Local Folders of Inbox, Outbox, Sent etc I also have an imap.tools.sky.com folder with its own Inbox, Outbox etc etc.
When I send/receive it automatically goes into the imap Inbox and when I delete it it disappears completely, doesn't go in to the Deleted Item folder so cannot retrieve it if I needed to.
Do I have to live with these two Folder Lists? Why can't things be simple and return to their original settings?
Many thanks

My Computer
System One
-
- Manufacturer/Model
- Mesh
- CPU
- Intel Core 2 Duo
- Motherboard
- E4500 @2.20GHz