Solved Password no longer retained in Windows Mail

J

jomilt

New Member
I have Vista Home Premium; IE9; Acer Extensa 5620Z computer. Lately, everytime I want to check mail... I am asked for my password again, even tho it's clicked to "save".

My computer is also set up with Administrator User only. Would like to set up a standard user account...BUT when I tried it, all my favorites, photos, and valuable to me things are no longer available. how can I fix that as well?

Thanks!
Jomilt
 

My Computer

System One

Hello and welcome do a system restore not a factory restore, when you do a system restore you don't lose any files, pictures etc. Here are you options


http://www.vistax64.com/tutorials/76905-system-restore-how.html

http://www.vistax64.com/tutorials/66971-system-restore.html

Reading your post I am a little concerned about malware or virus. So I would want you to do the following first.

1. Run a full up-dated virus scan using your anti-virus software.

2. If you don't have malwarebytes then please download the free version and do a full scan of your system if those come back clean then do the system restore...Here is the link for malwarebytes. Malwarebytes
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
jomilt said:
I have Vista Home Premium; IE9; Acer Extensa 5620Z computer. Lately, everytime I want to check mail... I am asked for my password again, even tho it's clicked to "save".

My computer is also set up with Administrator User only. Would like to set up a standard user account...BUT when I tried it, all my favorites, photos, and valuable to me things are no longer available. how can I fix that as well?

Thanks!
Jomilt
Click to expand...

Suggestions only :

1. Make sure computer is virus free. Use Malwarebytes :
http://www.malwarebytes.org/.... pick the free version.

2. Run a system file check to make sure there are no corrupted files.
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

3. Remove your e-mail account from Windows Mail > re-install the same account.

4. Uninstall IE9. The system will revert itself back to your previous IE version.

5. Consider installing Windows Live Mail, if you are using Windows Mail ( WM ) which has been " replaced " by Windows Live Mail ( WLM ) about 3 years ago.
Both WM and WLM will co-exist side by side.
WLM, upon installing, will automatically copy all data from WM. You don't need to " import/export " anything.
You can still use both WM and WLM. Just name one as your default.

Windows Live Mail download – 2009 and 2011

2009 version :
http://www.filehippo.com/download_windows_live_mail/8305/

2011 version :
http://www.filehippo.com/download_windows_live_mail/




















 
Last edited:

My Computer

System One

Hello I did mention to do a AV and a malwarebytes scan in the above reply but it is worth mentioning a second time as this is very important to make sure you have no virus's a or malware before repairing your computer...

T-4-2 Thank you for your input and your help is greatly appreciated...
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
Thank you so much for your help! I don't' know how I did it, but thought to uninstall MailWasher from my computer, I have used it for YEARS... with no problem. Once I got rid of it, my mail problems stopped. I'm going to do without a few days, then do a re-install of MailWasher and see what happens.

Meanwhile, I saved your valuable help and suggestions.

Thanks again!
 

My Computer

System One

Hello we are glad for you that things have worked out and if you have anymore questions please re-post us and we will be glad to help.


americancritic
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
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