orchardfarm
New Member
Hi
Since this morning I have been unable to retrieve mail from one of my sub-accounts. Every time I ask for send/receive I recieve the same two emails from that account and then receive this message:
Message number 3 could not be retrieved. Account: 'mail.btinternet.com (1)', Server: 'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR [SYS/TEMP] Server network problem. Please try again after sometime.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.btinternet.com (1)', Server: 'mail.btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
The main account email is fine. I have tried deleting the subaccount and adding it again but still it just keeps retrieving the same two emails.
I can access the mail if I sign into my btinternet account via yahoo but not via windows mail. Help please - and in simple words as i am not that computer savvy.
I tried a system restore to a date when it all worked fine but no luck.
All help appreciated - thanks.
Since this morning I have been unable to retrieve mail from one of my sub-accounts. Every time I ask for send/receive I recieve the same two emails from that account and then receive this message:
Message number 3 could not be retrieved. Account: 'mail.btinternet.com (1)', Server: 'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR [SYS/TEMP] Server network problem. Please try again after sometime.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.btinternet.com (1)', Server: 'mail.btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
The main account email is fine. I have tried deleting the subaccount and adding it again but still it just keeps retrieving the same two emails.
I can access the mail if I sign into my btinternet account via yahoo but not via windows mail. Help please - and in simple words as i am not that computer savvy.

I tried a system restore to a date when it all worked fine but no luck.
All help appreciated - thanks.