My laptop with Vista Home Premium x64-bit OS and IE 8 cannot access my credit union online site since the site was upgraded. The site has a provision to check browser support. When I do, I get: Browser version - unknown 0.0, OS - Win NT, SSL Key Size - 128 bits. When I check my version of IE 8 by going to About Internet Explorer, I get IE 8, Version 8.0.6001.18865, Cipher Strength 256-bit, Update Version 0, plus a product ID. The credit union thought is was due to the cookies setting, etc. and/or the Internet Options security settings. Then, I recently went to Wells Fargo's web site to register a gift card and basically the same thing happened. It said my browser was not supported and I needed to upgrade to IE 8. When I used its test, it said I had Default 7.0 browser. I then thought that I had some corrupted files in IE 8, so I tried to download and install IE 8 from the Microsoft site. Got a message that said: "Setup cannot continue because a more recent version of IE has been detected on this computer". Don't know how or why I have a more recent version of IE 8 than what is being distributed my the Microsoft website. I have another computer in my motorhome with XP and IE 8. Used it and I was able to access both sites. Checking its version, I get IE 8, Version 8.0.6001.18702, Cipher Strength 128-bit, Update version 0. My question after this long description is, is the cipher strength the culprit and if so, how do I correct it? Or could it be something else?
Problem accessing banking sites with IE 8
- Thread starter cigrselr
- Start date
Check the time and date on your computer. As odd as it may sound.. If you're trying to access a secure site..
My Computer
System One
-
- Manufacturer/Model
- Self-Built
- CPU
- AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
- Motherboard
- TA790GX 128M AM2+
- Memory
- 8GB OCZ PC6400 800MHZ DDR2 RAM
- Graphics card(s)
- NVIDIA GTS 250 1GB VRAM
- Sound Card
- SB5120 24-BIT 7.1
- Monitor(s) Displays
- AOC 2330V 23" LCD
- Screen Resolution
- 1920x1080
- Hard Drives
- 250GB SEAGATE HDD
- PSU
- 650W
- Case
- GENERIC
- Cooling
- 3 120MM FANS
- Mouse
- MS WIRELESS DESKTOP 3000
- Keyboard
- MS WIRELESS DESKTOP 3000
- Internet Speed
- 6MB/s
- Other Info
- Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )
ProjectDan35
Member
Use Chrome!
My Computer
System One
-
- Manufacturer/Model
- eMachines ET 1161-05
- CPU
- AMD Athlon 64 X2 6000+ 3.0 GHz AM2 Dual Core
- Memory
- 3gb
- Graphics card(s)
- Galaxy GeForce GT 430 - 1gb DDR3 - 128bit Memory Interface
- Sound Card
- Realtek HD Audio
- Monitor(s) Displays
- Samsung 23" LED, 1920 x 1080 resolution
- Screen Resolution
- 1920x1080
- Hard Drives
- 160gb Seagate
- PSU
- Cool Master Extreme Power Plus - 500watts
- Case
- APEVIA X-Trooper Case w/ Side Window-Blue
- Cooling
- 4, 120mm fans. 1, 200mm fan. Sunbeamtech Rheobus-Extreme
- Mouse
- Logitech
- Keyboard
- Logitech k800 Wireless Illuminated Keyboard
- Internet Speed
- 150mbps
- Other Info
- Linksys WUSB100 Insignia 2:1 Sound system.
I've done that although, I'm from Nebraska which is on Central time. At the present time I'm in CA for the winter and have reset my computer to Pacific time. Don't know if I should reset to CT. Will try it.
My Computer
Doesn't seem like it should be a problem, then. Basically just make sure the PC is in Pacific Time Zone and then Sync with the Windows Time Server. You can also try doing a power-cycle ( Unplug Battery/Power Cord, Press and Hold Power Button for 90 seconds to discharge all capacitors, then replace power sources and reboot ) and then try acessing your websites. The power-cycle works miracles sometimes
My Computer
System One
-
- Manufacturer/Model
- Self-Built
- CPU
- AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
- Motherboard
- TA790GX 128M AM2+
- Memory
- 8GB OCZ PC6400 800MHZ DDR2 RAM
- Graphics card(s)
- NVIDIA GTS 250 1GB VRAM
- Sound Card
- SB5120 24-BIT 7.1
- Monitor(s) Displays
- AOC 2330V 23" LCD
- Screen Resolution
- 1920x1080
- Hard Drives
- 250GB SEAGATE HDD
- PSU
- 650W
- Case
- GENERIC
- Cooling
- 3 120MM FANS
- Mouse
- MS WIRELESS DESKTOP 3000
- Keyboard
- MS WIRELESS DESKTOP 3000
- Internet Speed
- 6MB/s
- Other Info
- Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )
Mr
I did the power cycle, but no miracle. I also removed IE 8 and went back to IE 7. Went to the Fortify.net site and did ssl check and got AES cipher 128-bit key. Still shows 256-bit when I check the About IE button and still cannot access credit union site. Re-installed IE 8 and get same results.
Doesn't seem like it should be a problem, then. Basically just make sure the PC is in Pacific Time Zone and then Sync with the Windows Time Server. You can also try doing a power-cycle ( Unplug Battery/Power Cord, Press and Hold Power Button for 90 seconds to discharge all capacitors, then replace power sources and reboot ) and then try acessing your websites. The power-cycle works miracles sometimes
I did the power cycle, but no miracle. I also removed IE 8 and went back to IE 7. Went to the Fortify.net site and did ssl check and got AES cipher 128-bit key. Still shows 256-bit when I check the About IE button and still cannot access credit union site. Re-installed IE 8 and get same results.
My Computer
I was advised by someone on the Microsoft Answers Forum to "Try spoofing IE7 in Vista User Agent strings to "fool" the sites into thinking you're not running IE8. See http://www.enhanceie.com/ua.aspx " and it worked. Actually, I used the XP IE7 spoof. Going to that site explains the process. Thanks for your help.