Cannot change email accounts (formerly Identities)

oceana72 · Dec 5, 2009

I am unable to view email from my second email account in Windows Mail (I have to go online to the provider to get it). We used to have "identities" that could be changed; now the message says identities no longer exist; now they are "accounts". So I want to change the account but there is no way to do so. The message also says all accounts will be merged and downloaded, but they are not. Thanks to anyone who takes the time to respond.

Joan Archer · Dec 6, 2009

oceana72 said:
I am unable to view email from my second email account in Windows Mail (I have to go online to the provider to get it). We used to have "identities" that could be changed; now the message says identities no longer exist; now they are "accounts". So I want to change the account but there is no way to do so. The message also says all accounts will be merged and downloaded, but they are not. Thanks to anyone who takes the time to respond.

Why do you want to change the account, you say you have 2 accounts so you would set them both up in Windows Mail.

I use Windows Live Mail and have several email accounts set up with no problems getting mail into all of them.

Cannot change email accounts (formerly Identities)

oceana72

New Member

My Computer

System One

Joan Archer

Cross Stitch Queen

My Computer

System One